I just want it in writing that my windshield just randomly cracked. It was parked and nothing hit it and it just cracked.

- Princeton, TX, USA

Hello, I am concerned about the windshield on our new RAV4. It was chipped and the glass cracked from the passenger side to the drivers side of the car. Currently we are waiting for the car insurance to cover the cost of repair for the windshield. For safety reasons you cannot clearly see out of the windshield because of the crack. The problem cannot be reproduced currently. the problem was inspected by the insurance company representative (SAFELITE) and we are still waiting on the new windshield because apparently there is a hug backlog there was no warning when the windshield cracked. But seemingly cracked when there was no warning, my wife was driving the car when something hit the corner of the windshield (some rock or road debris)

- Clinton, TN, USA

I purchased a brand new Toyota RAV4 Hybrid XLE on June 30, 2022 and on my first drive, 6.4 miles from the dealership to my home, the the windshield developed a crack on the driver's side. It is available for inspection. Both Toyota and Safelite say they are having supply issues with the windshield and of Sep 1, 2022 neither Toyota or Safelite have replacement windshields for the RAV4. The crack affects vision for both the driver and those outside the vehicle. The problem has been confirmed by the local dealer, Toyota of Cedar Park, TX and by Safelite of Austin Texas. The windshield has NOT been inspected by the manufacturer, police, Amica insurance, or any others There were no warning lamps, messages or symptoms of the problem prior to failure or after the failure.

- Cedar Park, TX, USA