This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Toyota RAV4. The contact stated that while attempting to latch the seat belt, the buckle failed to latch securely, after which the contact observed that the seat belt buckle assembly was jammed. The seat belt warning light was illuminated. The vehicle was taken to the dealer, who determined that the seat belt buckle assembly was stuck in the locked position and was unable to be released. The contact was informed that the seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 58,000.
- Rosemead, CA, USA
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- Rosemead, CA, USA