This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It's been a year that this situation is still under a recall and there is no remedy. Keep receiving constant notices and every time I call its something new and yet they still don't have a remedy. I was told last year not to have anyone sit in my passenger seat until a remedy is found. I feel unsafe and have been financing my Toyota RAV4 since August 2020. My recent call they wont have a remedy June 2025 which I told believe being when I called last year I was told that the remedy would be September 2024. So basically they are telling me that if I were in an accident that the airbags will not go off is someone is sitting in my passengers seat being that what needs to be fixed is the airbag sensor. To be told that I shouldnt have anyone in my passenger seat until this is fixed is insane.
This recall has been in place for over a year and Toyota cannot tell us when there will be a remedy for it meanwhile, driving a passenger in my only vehicle is unsafe.
The contact owns a 2020 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota sent a letter saying there would be a solution by end of Q3. There isn-??t. I asked them for a replacement and they sent me a letter saying no. I do not feel safe driving my car with a safety recall. They also suggested I can get a loaner vehicle but the dealership says there would be some out of pocket expenses because Toyota pays up to $40 a day and the loaner vehicle is over $40/a day
There has been a promise to rectify this issue by Q3 2024 re: the outstanding recall for OCS sensors in passenger seat airbag. This has not been rectified yet.
- Cambridge, MA, USA
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The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where the driver's side seat belt sensor was replaced. Additionally, the contact stated that the vehicle had failed to exceed 1,000 RPM while driving. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall for passenger air bag may not deploy. Remedy is not yet avaliable, I purchased a safe vehicle for my family and now I shouldn-??t have passengers in the front. Vehicle was in an accident 7/29/2024 and air bags did not deploy. I feel very unsafe driving this vehicle. Vehicle is still waiting for parts to be repaired from accident.
The contact owns a 2020 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My 2020 Toyota RAV4 has a recall, and I want to address it as soon as possible because I am very worried about this issue when driving. Right now, I feel anxious and uneasy, and I don't dare to drive the car anymore. I contacted Toyota, but they are evading the issue and have not provided a timeline for the repair. I also contacted the dealer where I purchased the car, but they are not taking responsibility for the recall. I hope you can help me and ensure this recall is resolved immediately, as it concerns the safety of both myself and my passengers.
I demand that the airbags in my car be fixed immediately. It has been a year since I paid for them and they are still not working. This is a serious safety issue, and I cannot afford to wait any longer.
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Rav4. The contact stated while operating the vehicle, the message "Engine Maintenance Required - See Dealer" was display on the instrument panel. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. In addition, the contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.
I received a notice in the mail from Toyota with Toyota Recall # 23TA15 or NHTSA Recall # 23V-865. The notice clearly states that they will notify consumers when the remedy is available. However, it also states that if your vehicle's supplemental restraint (SRS) warning light is illuminated, then your vehicle may be experiencing symptoms related to this safety call. Earlier this morning, 7/16/24, my car did show the SRS warning and told me to contact my dealership. I have tried discussing this issue with my local Toyota dealership located in North Austin TX. They have stated that the car is in fact not safe to keep driving, and the parts to fix the vehicle may take as long as 3 months to 6 months to come in. They are refusing to put me in a rental car until the vehicle can be fixed unless I agree to pay out of pocket up to $12 per day over the course of 3-6 months. I am already paying $450 a month for a vehicle that is unsafe to drive, but am being forced to pay additional out of pocket expenses that I am unable to afford in order to keep myself and my family safe. This is unreasonable considering that the recall is not the consumers fault. I hope photos of the SRS warning displaying on my car and proof of the Toyota dealership informing me that the vehicle is not safe to continue driving until the car is fixed.
on 5/28/24 the vehicle air bag lights and front passenger seat light was flashing and an alarm continuously went off with a message to visit a dealer for service. On 5/29/24 the vehicle was brought in for inspection to a Toyota dealer. I was told an electrical wiring needed to be replaced. Dealership did that but it did not correct the issue. Codes were not resetting. They are now saying it is a wiring/electrical issue under passenger seat and saying they have been communicating with Toyota. We do not have a Toyota extended warranty but vehicle has 32K miles and are told by dealership Toyota should be covering. I am submitting this to have this on record as we have warning lights, messages, etc. occurring which is a safety issue under NHTSA. Dealership keeps increasing charges for parts and labor and states our 3rd party warranty may or may not cover charges. They are trying to determine the issue and if Toyota will cover and resolve.
The contact owned a?2020 Toyota Rav4. The contact stated that while driving at 55MPH, another vehicle crashed into the vehicle head-on. The air bags did not deploy. The contact was transported to the hospital by ambulance. The contact sustained a bruised chest and severe pain that required medical attention. A police report was filed. The vehicle was towed, however, the contact was unaware of the whereabouts. The insurance company deemed the vehicle totaled. The VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). However, a notice was received after the crash. The manufacturer was not made aware of the failure. The failure was unavailable.
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Sicklerville , NJ, USA