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10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
4,826 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Toyota RAV4 seat belts / air bags problems

seat belts / air bags problem

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2020 Toyota RAV4 Owner Comments

problem #20

May 282024

RAV4

  • miles

A D V E R T I S E M E N T S

on 5/28/24 the vehicle air bag lights and front passenger seat light was flashing and an alarm continuously went off with a message to visit a dealer for service. On 5/29/24 the vehicle was brought in for inspection to a Toyota dealer. I was told an electrical wiring needed to be replaced. Dealership did that but it did not correct the issue. Codes were not resetting. They are now saying it is a wiring/electrical issue under passenger seat and saying they have been communicating with Toyota. We do not have a Toyota extended warranty but vehicle has 32K miles and are told by dealership Toyota should be covering. I am submitting this to have this on record as we have warning lights, messages, etc. occurring which is a safety issue under NHTSA. Dealership keeps increasing charges for parts and labor and states our 3rd party warranty may or may not cover charges. They are trying to determine the issue and if Toyota will cover and resolve.

- Mount Prospect, IL, USA

problem #19

Nov 272023

RAV4

  • miles
The contact owned a?2020 Toyota Rav4. The contact stated that while driving at 55MPH, another vehicle crashed into the vehicle head-on. The air bags did not deploy. The contact was transported to the hospital by ambulance. The contact sustained a bruised chest and severe pain that required medical attention. A police report was filed. The vehicle was towed, however, the contact was unaware of the whereabouts. The insurance company deemed the vehicle totaled. The VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). However, a notice was received after the crash. The manufacturer was not made aware of the failure. The failure was unavailable.

- Melissa, TX, USA

problem #18

Mar 122024

RAV4

  • miles
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Somerton, AZ, USA

problem #17

Mar 042024

RAV4

  • miles

A D V E R T I S E M E N T S

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lakewood, CA, USA

problem #16

Dec 012023

RAV4

  • miles
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kyle, TX, USA

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problem #15

Jan 112024

RAV4

  • miles
My car had a recall regarding the airbags and seatbell and I didn-??t receive a letter yet regarding this issues from the manufacturer Toyota. I demand a answer as soon as possible because I-??m scare to my airbags can deploy during any trip.

- Lumberton, NC, USA

problem #14

Dec 282023

RAV4

  • miles

A D V E R T I S E M E N T S

Got T-boned going through a traffic light and was hit at approximately 15-20mph on my driver side. Most of the damage occurred to the front driver door and wheel. Airbags did not deploy, unsure if they should have? Car was totaled and is in the hands of Progressive There has been a recall on airbags for my car, but when looking up the VIN it does not say that my car is involved. Car after accident gave warning that there was an issue with the collision system. Car before accident was just inspected the day before the accident Just am not sure if airbags should have deployed

- Clinton, NY, USA

problem #13

Sep 032023

RAV4

  • miles
SRS air bag mlfunction

- Lithonia, GA, USA

problem #12

Apr 302023

RAV4

  • miles
There is a recall for the roof rails leaking water which can damage the air bags and electrical components. They will not fix the roof with new gaskets unless you actually see the water coming in. My concern is that it is leaking and I'm just not seeing it because the 110 degree weather. I do not want to be in an accident with my wife and kids in the car and have the air bags not work. They should fix the gaskets before it leaks and leads to further potential damage or even life threatening results(air bags being wet and not deploying). They will not fix my roof until it actually starts leaking even tho there is a recall in place. This is ridiculous.

- Phoenix, AZ, USA

problem #11

Jul 202023

RAV4

  • miles
I was traveling at approximately 40mph when a car ran a light and came across in front of me at an intersection. I T-boned the other persons car which totaled my vehicle. The airbags in my vehicle did not deploy and I feel they should have. I was injured and have been to a doctor.

- Bell Buckle, TN, USA

problem #10

Apr 302023

RAV4

  • miles

A D V E R T I S E M E N T S

Every time I take my car to the car wash I have a really bad roof leak my head liner is damaged from water linking

- Plant, FL, USA

problem #9

Dec 012022

RAV4

  • miles
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.

- Valparaiso, IN, USA

problem #8

Aug 032022

RAV4

  • miles
The roof rack side rails that come standard on the vehicle are only secured by glue on the front with minimal weather proofing rubber. When driving, the front of the rails lift up and water and dirt can get into the front supports of the car in the left and right of the windshield. This is extremely dangerous and others have reported similar issues. The front of the roof rack side rails needs to be secured with a physical bolt and not just glue.

- Palmdale, CA, USA

problem #7

Mar 122022

RAV4

  • miles
There is water stains on passenger A and C pillar interior headliner and C pillar on the drivers side interior headliner right around the air bags

- West Covina, CA, USA

problem #6

Feb 202022

RAV4

  • miles
During a road trip with my wife I discovered that the headliner started leaking down the A-frame and into the curtain airbags on the A-pillar on the driver and passenger side of the vehicle. Within 2 minutes of googling the issue I found out that 2019-2020 RAV4s with the factory installed roof rails experience a leak caused by a faulty gasket. This information was confirmed by my service advisor at Toyota of El Cajon after he stated "Yeah you've got the RAV4 leak, I'm finishing up a warranty claim on one right now". I expressed concerns over electrical damage, damage to the air bags, and possible mold growth in the vehicle and was told that Toyota doesn't consider water leaking into an airbag/control panel to be an issue. I would really like NHTSA to inform Toyota that water leaking into safety equipment through the roof of a new $50,000 car is indeed a safety issue and just awful quality assurance.

- El Cajon, CA, USA

problem #5

Jul 152021

RAV4

  • 8,000 miles
The contact owns a?2020 Toyota RAV4 Hybrid. The contact stated that the vehicle had unintended acceleration at stop signs and red lights. The vehicle was taken to the dealer and diagnosed as having no failure. Four days later, the failure recurred and the vehicle crashed approximately 6 - 8 feet into the corner of the contact's residence. None of the air bags deployed upon impact. The contact received medical treatment the next day for bruising from her neck to groin, a torn rotator cuff, and neck and back injuries. Police and fire department reports were filed. The insurance company had not deemed the vehicle totaled. The vehicle remained at the contact's residence. The manufacturer was made aware of the failure and instructed the dealer to have the contact drive the vehicle back to the dealer. The failure mileage was approximately 8,000.

- Jackson Township, NJ, USA

problem #4

Oct 022021

RAV4

  • miles
the car simply a LEMON big time was bought on 08/2020 thru the Santa Monica city Toyota Dealers...they are awful too. let my dad, 80, buy all extra insurances when its brand new car and has 3 years bumper to bumper warranty. he and me his daughter that is dedicated driver sometimes keep complain that its get bazuka after 35--39 and move up miles per hours, power steering wheel Out of control basically. can be turn 65 to 90 degree angle without even sorry to say spitting on it..., the UGLY safety feature that will help you to change the lane on freeway, we wouldn't even will be mentioning that. I think its million dollars case here as a LEMON LAW against Toyota Corporation

- West Hollywood, CA, USA

problem #3

May 242021

RAV4 4-cyl

  • Automatic transmission
  • 54,354 miles
The contact owned a 2020 Toyota RAV4.The contact stated while stopped at a red light the vehicle was struck from behind by a Ford F-150 which resulted in none of the air bags deploying. The contact sustained a broken nose, cheeks, dislocated shoulders, and back injury. The contact was transported by ambulance from the scene of the collision. A police report was taken and the vehicle was towed to a junkyard where it was determined to be destroyed. The manufacturer was informed of the failure and the contact was awaiting a reply. The failure mileage was approximately 54,354. The malfunction airbags according to Toyota Manufacturer.

- Bellmead, TX, USA

problem #2

May 282020

RAV4 4-cyl

  • 34,000 miles
The vehicle was involved was stolen and in a single car collision with a telephone pole. Extensive front end damage occurred with no driver side air bag deployment.

- Kent, OH, USA

problem #1

Jun 022020

RAV4 4-cyl

  • 169 miles
Purchased 5/22/20. Unit parked in driveway. Went out to use the auto and all systems failing in auto. Vehicle will not start. Brake alert, engine alert, airbag alert, power steering alert, every light on inside vehicle flashing with alerts that they are failing.

- Toms River, NJ, USA

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