The contact owns a 2020 Toyota Rav4. The contact stated that the mirror housings of the vehicle were melting. The dealer was made aware of the failure and informed the contact that they could not assist as the failure was a manufacturer defect. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure advised the contact that they would follow up with the dealer. A case was opened. The contact stated the dealer took photographs of the failure. The contact stated the manufacturer contacted her and informed her that their field experts determined that the failure was not a manufacturer defect but an environmental issue called solar conversion. The vehicle was not repaired. The approximate failure mileage was 10,000

- North Bellmore, NY, USA

The contact owns a 2020 Toyota Rav4. The contact stated that the mirror housings of the vehicle were melting. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 8,500.

- North Bellmore, NY, USA

I bumped the car in front of me when starting from a red light at an intersection. Impact speed was less than 3 MPH. The damage from this impact resulted in repair cost of almost $4,200. This is outrageous and an example of poor design on the part of Toyota. It is my understanding that the standards require vehicles to absorb up to 5 MPH frontal impact with no damage. Had I known this vehicle was so poorly protected I would have chosen to purchase something else.

- Buda, TX, USA

The contact owns a 2020 Toyota Rav4. The contact stated that while driving in inclement weather, water leaked inside the vehicle from the roof rack into the interior cabin and a by the A-pillar. The contact was concerned that the water could corrode the air bags causing them to not deploy in the event of a crash. There was no warning light illuminated. The vehicle was taken to ray brandt Toyota (2460 veterans blvd, kenner, la 70062) where it was diagnosed with the roof rack seals needing to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact to an authorized dealer. The failure mileage was approximately 8,100.

- Kenner, LA, USA

On a city street, this is a unsafe condition, the car do not have a towing eyelet or hook.vehicle became stuck, no way to be remove from street, accident etc..all Rav4 before have this towing eyelet or hook or metal ring to hook a chain and remove the car from a danger situation.

- Medford, NY, USA

When taking the vehicle through a car wash the edge of the hood by the windshield buckles, flexes and then returns to it's normal shape. The hood also has a rippling appearance while driving at speeds around 70 mph

- Fort Myers, FL, USA

Driving on interstate and heard an explosion and saw glass flying. Stopped and looked at top of car and sunroof had a large part of it missing. There were no overpasses nor did I see anything that would cause it. Toyota's statement when I took it there was, "it happens." I do not know how it would happen. It makes me think it was a manufacturing error. If I did not have the sunshade closed, I would have been covered in glass.

- Santa Fe, NM, USA

Air conditioning stopped working twice, first time repaired at my expense and now it's out again less than 2 months later. Repair was $1500 first time. Second continues to rattle from mirrors, front end and carrying rack. My right front fog light out and service said front end was very loose.

- Mcminnville, TN, USA

Toyota's claim of a 3,500 pound tow capacity is not true. I cannot tow a 3,000 pound house trailer legally with their oem 4-prong wiring harness. A 7-blade plug is required to pass state inspection and Toyota does not and will not provide this harness. False advertising and sucker promotion is the problem. Bait and switch!!! so sad. Very angry!

- Lutz, FL, USA

Side view mirrors on driver side and passenger side vibrate when traveling at any speed and vibrate/shake excessively traveling at highway speeds greater than 50mph. This reduces visibility and causes nausea.

- Odenton, MD, USA

On July 3, 2020 at 2:30pm I was parking the car into a parking space in a strip mall when I had my foot on the brake to stop the car but the car immediately accelerated and crashed into the parked car in front of me. With my foot still on the brake, I put the car into reverse, when the car accelerated again and jerked backwards, with my foot still on the brake, I put the car into drive and the car accelerated and crashed into the parked car in front on me again for the 2nd time. The air bags did not deploy. I waited for the owner of the parked vehicle, the police arrived on site and the car was towed to the dealership. Consumer stated both the dealer and manufacturer were notified.

- Stoughton, MA, USA

The contact owns 2020 Toyota Rav4. The contact stated that sunlight was reflected off the chrome on the dashboard, which caused the contact's vision to be impaired while attempting to use the side mirrors. The vehicle was not taken to a dealer or an independent mechanic to be inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 150.

- Festus, MO, USA

Yesterday 05/21/2020 6 pm in lake nona orlando, I stopped my car on the road due to hail storm and rain at 6 pm, I didn't notice the damage in the night, whole body is disfigured, no glass broken, everywhere depression, I had rav 4 2006, prado 2014 in uae, the body was very strong, but my poor 2020 Rav4 premium xle cant tolerate a simple hail storm, I am very upset, if it is made of steel it will happen like this, its paper like aluminum, I need a Toyota vehicle strong, not like paper. Kindly do the needful, I bought the car under car loan, I spend almost 38000$ on it 31000 plus insurance plus interest 4000, tax etc waiting for the reply, or please exchange with a strong SUV any model with steel body, what safety for passengers, in case of a collision, very upset with this situation.

- Orlando, FL, USA