This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Toyota Rav4. The contact stated that while driving in inclement weather, water leaked inside the vehicle from the roof rack into the interior cabin and a by the A-pillar. The contact was concerned that the water could corrode the air bags causing them to not deploy in the event of a crash. There was no warning light illuminated. The vehicle was taken to ray brandt Toyota (2460 veterans blvd, kenner, la 70062) where it was diagnosed with the roof rack seals needing to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact to an authorized dealer. The failure mileage was approximately 8,100.
On a city street, this is a unsafe condition, the car do not have a towing eyelet or hook.vehicle became stuck, no way to be remove from street, accident etc..all Rav4 before have this towing eyelet or hook or metal ring to hook a chain and remove the car from a danger situation.
When taking the vehicle through a car wash the edge of the hood by the windshield buckles, flexes and then returns to it's normal shape. The hood also has a rippling appearance while driving at speeds around 70 mph
Driving on interstate and heard an explosion and saw glass flying. Stopped and looked at top of car and sunroof had a large part of it missing. There were no overpasses nor did I see anything that would cause it. Toyota's statement when I took it there was, "it happens." I do not know how it would happen. It makes me think it was a manufacturing error. If I did not have the sunshade closed, I would have been covered in glass.
Air conditioning stopped working twice, first time repaired at my expense and now it's out again less than 2 months later. Repair was $1500 first time. Second continues to rattle from mirrors, front end and carrying rack. My right front fog light out and service said front end was very loose.
- Mcminnville, TN, USA
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Toyota's claim of a 3,500 pound tow capacity is not true. I cannot tow a 3,000 pound house trailer legally with their oem 4-prong wiring harness. A 7-blade plug is required to pass state inspection and Toyota does not and will not provide this harness. False advertising and sucker promotion is the problem. Bait and switch!!! so sad. Very angry!
Side view mirrors on driver side and passenger side vibrate when traveling at any speed and vibrate/shake excessively traveling at highway speeds greater than 50mph. This reduces visibility and causes nausea.
On July 3, 2020 at 2:30pm I was parking the car into a parking space in a strip mall when I had my foot on the brake to stop the car but the car immediately accelerated and crashed into the parked car in front of me. With my foot still on the brake, I put the car into reverse, when the car accelerated again and jerked backwards, with my foot still on the brake, I put the car into drive and the car accelerated and crashed into the parked car in front on me again for the 2nd time. The air bags did not deploy. I waited for the owner of the parked vehicle, the police arrived on site and the car was towed to the dealership. Consumer stated both the dealer and manufacturer were notified.
The contact owns 2020 Toyota Rav4. The contact stated that sunlight was reflected off the chrome on the dashboard, which caused the contact's vision to be impaired while attempting to use the side mirrors. The vehicle was not taken to a dealer or an independent mechanic to be inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 150.
Yesterday 05/21/2020 6 pm in lake nona orlando, I stopped my car on the road due to hail storm and rain at 6 pm, I didn't notice the damage in the night, whole body is disfigured, no glass broken, everywhere depression, I had rav 4 2006, prado 2014 in uae, the body was very strong, but my poor 2020 Rav4 premium xle cant tolerate a simple hail storm, I am very upset, if it is made of steel it will happen like this, its paper like aluminum, I need a Toyota vehicle strong, not like paper. Kindly do the needful, I bought the car under car loan, I spend almost 38000$ on it 31000 plus insurance plus interest 4000, tax etc waiting for the reply, or please exchange with a strong SUV any model with steel body, what safety for passengers, in case of a collision, very upset with this situation.
A D V E R T I S E M E N T S
- Kenner, LA, USA