This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.
Major insurance companies have been refusing to insure my car because my car was affected by the natural disasters before I purchased the car. This information was fraudulently withheld by the dealership at the time of my purchase. Thus, I would like to have full refunds equal to my purchase price and repair costs.
Sunroof shattered while driving down the interstate. A chunk of glass was missing & small pieces of glass fell into the car into my hair & into my clothes. Safety put at risk due to shock of event occurring while driving. It caught me off guard & I could not just stop on the highway to inspect what happened as cars were on the side & behind me. Increased anxiety while driving. Insurance claim filed with $500 deductible & without a car for an unknown period of time until glass is repaired. Car inspected by collision shop upon arrival.
The car's hesitation when I try to accelerate from a slow roll or lower gear. Resulting in lurches when I try to speed up. We got this car for my daughter she is a new driver and the hesitating and lurching is a problem.
- Palm Coast, FL, USA
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In my Rav4, I had a message pop up that said "Engine Maintenance Required" and it wouldn't go away. I couldn't get rid of it. So I took it to the dealership and they immediately said that I needed my engine coolant bypass valve replaced. They also said it has been a constant issue with other Rav4 vehicles, but there has not been a recall yet. So I paid $650 to get the valve replaced and the continuous message taken off.
Vehicle accelerated uncontrollably in reverse at 50-60 mph and crashed into a wall, almost killing me. I could not stop the vehicle. Braking did not stop it.
Engine Maintenance Required light on due to a faulty Coolant Bypass Valve. After doing research online, there are many 2019 and 2020 RAV4 that have been having this problem. The dealer said the same thing. Would like to put this on the record in hopes that a recall will happen in the future.
Back driver's door panel retaining water. Water swishes back and forth. Replaced roof clips on top already. Just realized today that it was not my gas tank making the sound.
engine light would not reset. I'm told that i have FAULTY HEATER BYPASS VALVE. I will also need a flush on my coolant. Total repairs just under $1000. The light came on around 69,000 miles.
Hybrid Harness Malfunction. As reported on FaceBook by my wife to [XXX] of LIA Toyota: "Well my husband's RAV 4 wasn't safe and you knew it. And corporate knew it. You are in the business of saving lives by informing your customers when you find a defect in your cars. This faulty harness is dangerous. And the repair is costly and there aren't many of these parts available to make the repair. You put my husband and countless others in danger. Shame on you." Not only has the problem been confirmed: On May 11th, I received a letter from TOYOTA Motor Sales, USA, Inc. entitled, Certain 2019-2022 Model Year Rav4 Hybrid Vehicle (AWD Only) Coverage for High Voltage Floor Under Wire Harness and Rear Traction Motor Cable Corrosion CUSTOMER SUPPORT PROGRAM 22TE09 NOTIFICATION... There was a YouTube Video made by [XXX] about this problem A YEAR AGO entitled, "CableGate, " AND an article at TorqueNews. (I have links if needed) The vehicle has been inspected and repaired by LIA Toyota in Rockland County. OVER $5,500 that I'm looking to get a FULL refund. LIA gave me back $1,000 for over-charging me. I want the FULL refund from Toyota Motor Sales, USA, Inc. A warning lamp/message appeared on May 6. I have emails, reports to corporate & screenshots of conversations with LIA service...all lasting almost 2 months. Toyota Motor Sales, USA, Inc. and LIA Toyota BOTH new of this problem a year ago BEFORE they sent out the letter. The letter states they would repair it for free if under 100,000 miles. I had 114,000, BUT...if I knew a year ago, I would have brought it in...UNDER the 100,000 miles, and got a FREE repair. Thank you for helping me get a full refund and for helping others with this same problem. USA Toyota owners NEED TO KNOW THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
"Engine maintenance required" comes on. TEch at auto shop cannot reset it. Does not need oil change or anything with engine. Also, both driver and passenger upper airbags seen accumulating moisture marks and leaving dark lines. This does not make sense.
I was driving my 2019 rav 4 and a warning came on my screen that stated -?? engine maintenance required. Visit dealer.-?? No check engine light came on just this warning that would not go away. I went to orileys to see is they could tell me what was wrong and they were unable to read it since it was not a check engine light. The orileys employee told me I had to take it to a Toyota dealership to find out exactly what was wrong with it. I contacted my local dealership and they confirmed that it was a coolant bypass valve that failed and that he has seen this warning pop up on at least 10 Rav 4-??s and that every time it is the coolant bypass valve that has failed.
The front windshield just started a crack on the drivers side near the wiper blade. No rock or chips and I hear the glass crack while driving. I hear this is a problem with the factory glass from Toyota on the RAV4.
-??Engine maintenance required - see dealer-?? message around 60k miles and subsequent coolant bypass valve issue should be a RECALL for 2019 RAV4s. Toyota either deliberately enabled this message to pop up to require vehicle owners to spend over $600 at Toyota dealerships, installed faulty coolant bypass valves, and/or failed to properly code messages in the vehicles. The message will not go away and requires only Toyota to disable it. Thousands of owners have had to take their vehicles into Toyota dealerships to correct the message and/or valve issue, costing at least $600. For these reasons, this should be a RECALL.
Toyota service bulletin: T-SB-0079-20 (August 14, 2020) Outer Rear View Mirror Image Vibration While Driving (Causes distraction and could lead to and accident because image in side mirrors are unusable due to vibration) Dealer refuses to do this repair because it was only covered under a 36mo or 36,000 mile warranty. My car currently has 23,500 and this repair should be covered...or be a recall! Some 2019 -?" 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 -?" 70 mph on typical concrete/asphalt road surfaces.
I was pulling into a parking space and when I applied the brake to stop, the vehicle did not slow down and hit a building. The driver side airbags deployed (steering wheel and knee airbags). The was no one else in the vehicle. The vehicle was declared a total loss by the insurance company. I have reported the issue to Toyota and signed an authorization for them to obtain the vehicles electronic data. The consumer has yet to receive a response from Toyota.
Vehicle is switching to mud and sand mode on its own, which according to a quick google search is a common electrical problem. Possible cause listed by other drivers is a roof rail leak. Upon inspection I see water stains on the inside of my headliner where the roof rails sit. So confirmed roof rail leak. I have not yet had this looked at to learn the full extent of the damage.
A D V E R T I S E M E N T S
- Plainfield, CT, USA