This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About two months ago I purchased my first vehicle ever, it was a used car, as a new car owner I was super excited for my first car, driving out the dealership! but later on finding out that the car had some sort of recall on it, not knowing what this meant, I started doing my own research and found out that this was a safety hazard for me and others on the road! safety recall 20ta02
The contact owns a 2019 Toyota Rav4. The contact stated while driving, the vehicle independently accelerated and lunged forward whenever the brake pedal was depressed. The contact also stated that the vehicle doors would lock randomly leaving him locked inside the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to browns Toyota of glen burnie (7167 ritchie hwy, glen burnie, md 21061) where the cause of the failure was not determined. The contact then took the vehicle to koons annapolis Toyota (1107 West St, annapolis, md 21401) to get a second diagnostic test performed. The contact was informed that the engine, the driver's seat, transmission, tcm, transfer clutch, and the brakes needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not informed of the failure. The failure mileage was approximately 10,349.
Regarding complaint # 11390472 I have not had a response. Please let me know via R-mail; bjcollier44@gmail.. thank you. As yet, the issue, has not been resolved.
I am wondering exactly when the Toyota dealership was notified of this problem.. (it involves, 20V-064. Also, 20V01200. I am under the impression they were notified of "low-pressure fuel pump.prior to 10/28/2020. It's hard to believe the dealership was notified the day after we purchased the vehicle... we purchased this vehicle October 28th, 2020. I truly think the dealership was aware of the problem before selling it to us on the 28th. Of October, 2020..
- Sanford, FL, USA
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Second time in cold weather, loss of power on interstate almost causing accident. All lights on dash flashing and flashing through several codes. Full tank of gas both times, with heat in gas tank. Engine rumbling and running on 2wd, very week power both times.
Some times at take off engine shudders as if to die. At times when stopped with car in gear and window down can smell antifreeze. My window is hardly ever down. Sometimes exiting the car I can smell it faintly.
My 2019 Rav4 adventure has a strong coolant smell, I filled the reservoir and in a few months got low level again, the smell is only with the engine running, I don't see any leaks. It's also make a strange noise in low RPM, between 1000 and 2000 RPM
Vehicle is equipped with a low pressure fuel pump which may stop operating. If the vehicle stall occurs while driving, this could increase the risk of crash
My bought my vehicle brand new on December 10, 2019. On October 29, 2020 the battery stopped working with only 10K miles. I called Toyota and told them my battery needed to be replaced. Toyota told me to jump start the car and drive there to replace the battery. I advised my car was stuck in the garage and we would need someone to tow the car. When the 'tow' arrived it was only a maintenance worker that jump started the vehicle and said I would need to drive it myself there. The worker advised me of the defective batteries for Rav4 and other models. Once my car was turned on and out of the garage, I was pulling out of my driveway when my power steering lock warning signal flashed. I called and explained I was an hour from the dealership and needed my car towed to them and the warranty I paid for should cover it. Subsequent to getting my vehicle back, I received paperwork in the mail with a recall notice on 12/9/2020 explaining the possibility of my vehicle stalling while driving, which could increase the risk of a crash. I pulled out my paperwork from the tech and on the bottom notes I noticed the tech wrote 'interim status' explaining that I was advised there is currently an interim recall notice for the vehicle, but currently no remedy. This information was never explained or given to me until the recall notice via mail on 12/9/2020 even though the recall was defect info report was issued on May 20th.
There has been a safety recall on this car for over a month now with no remedy. If this problem could cause the car to stall and cause a higher chance of a crash, why is it taking so long to fix? it is unsafe!
The car has stalled twice out of the blue. It was taken to the shop, and they said the vapor lock had gas in it. They wanted to charge $1000. The excuse was when it is hot outside you run the risk of gas getting into the vapor lock every time you fill up... that is bull. It stalled in motion twice on a city street.
The contact owns a 2019 Toyota Rav4. The contact stated that while driving and slowing down, the vehicle stalled without warning. The contact restarted the vehicle however, the failure recurred. The vehicle was taken to wellesley Toyota (234 worcester St, wellesley, MA 02481, 781-237-2970) where the mechanic retrieved an undisclosed fault code. The contact was informed that the code showed a non-specific engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000. The VIN was not available.
I notice that my Rav4 was dripping oil on the floor of the garage. I read the reports on your site and this matter could be serious, and can start fire.the car is new only 8.000 miles on it. I need help to fix it.
Twice this vehicle has stumbled when trying to make a left turn across traffic, applying gas from a near dead stop. Both times would have been an accident if other driver was not driving defensively. This rav 4 is unsafe! less than 5,000 miles since we bought it new.
1st incident: Sitting at stop light for a few mins as normal. When time to accelerate, the vehicle started lurching forward in a hard jerking motion. 2nd incident: Slower traffic. When driving in slower traffic or at slower speeds, ~20-35mph the vehicle will start lurching jerking forward. Took back to dealership for inspection, there were no issues found. Dealership reset internal computer, stating that "vehicle is operating normally". neither has issue has yet to cause an accident with any other drivers at this time. I do travel with dogs who are harnessed and seat-belted in the backseat, they would have been thrown to floor of car if not seat-belted. For myself, I get tossed forward several inches and head thrown forward. When driving in slower traffic and/or stop and go traffic, the car lurching/hard jerking forward will eventually cause an accident. All incidents have happen on dry city streets. I would assume during these incidents of the jerking forward that the break lights do not alert rear drivers that the car is in a stop/go motion.
My 2019 tortola Rav4 xle with 6401 miles on it has been experiencing problems with stalling since I first got it in August. I notice it especially when I don't make complete stops. It will stall and yank the car forward. It is annoying and embarrassing that my new car does not drive smooth. I will be taking it to a Toyota dealerships to get evaluated.
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- Montezuma Creek, UT, USA