This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Toyota RAV4. The contact stated while driving approximately 50 MPH, the vehicle inadvertently stalled. The contact stated that an error electrical system warning message was displayed. The contact pulled over and had the vehicle towed to a local dealer where it was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 34,000. The VIN was not available.
The issue is the stock roof rack that comes with the vehicles. The clips that clip on to the body of the car have gaskets that deteriorate. Water leaks in through those holes and into the headliner of the car. The front SRS airbags are compromised and potentially rendered useless. The wiring that attaches to the airbags is also compromised because the water will eventually corrode it.
Around 2:30 pm on Thursday, December 2, 2021, my wife and I were on our way to the gym for a workout. I was pulling my auto out of my garage. It was in reverse when it stopped half way and did not finish backing out. I put it in drive and then in reverse and I was able to back out. Once out of my driveway, I backed out into the street in reverse. From reverse, I put my car in Drive to start driving on the street. At this point, the car spun out of control and I could not control its movements. The car turned around on the street and drove into my yard. It ran through the yard, spun around through some hedges, onto my driveway and continued back into the yard. At this time it hit a tree in the yard, went back on the road, turned into my driveway before coming to a stop. We got out and inspected the damage. The entire front bumper and the assembly was hanging from the body of the car. The damage was extensive. Thankfully, no one was on the road and the only damage was to my car and my yard. shrubs and tree. This car is a Limited Edition with cameras and braking functions that stop the car if an object comes in its way. The car kept accelerating and did not brake to avoid collision. Note: We bought this 2019 RAV4 in March 2019. It was brand new, full loaded with many safety features. In October of 2019, we heard sounds coming from the front of the car. We took it to Toyota dealership to have it diagnosed. They determined that the Electromagnetic Clutch Assembly needed to be replaced. The car had 7100 miles on the Odometer.
After a recall repair order was issued, the repairs were made and now accelerating under load or uphill, the vehicle will accelerate and then bogs down or chokes (the vehicle then loses speed and no longer accelates). The issue has occurred several times while accelerating to freeway speeds on freeway on-ramps (it-??s a safety hazard). 1st attempt to repair by the dealer was made on 11/22/2021. 2nd attempt by the same dealership is pending for today 12/08/2021 at 1:30pm.
The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle was making an abnormal humming and grinding sound. There were no warning lights illuminated. The contact received a recall notification for an unknown recall in regards to a humming sound coming from the transfer case of the vehicle; however, the dealer diagnosed that no issues were found and informed the contact that the recall repair did not need to be completed on the vehicle. The contact stated that the failure had been recurring while driving and he had been hearing abnormal bumping sounds from underneath of the vehicle. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3.
- West Springfield, MA, USA
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Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard.
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
The 2019 Rav4 models have an issue with the roof rack rails leaking water into the A pillar as well as the C pillar due to a failure in the materials the manufacturer used. Not only does this cause issues with the headliner of the vehicles but this could also endanger the occupants of the entire vehicle due to the leak affecting the airbags located in the A and C pillars. This leak has a potential to affect electrica as well as the main safety component located in the locations stated above. Not addressing the issue could result in death due to airbag failures and could then lead to class action lawsuits.
This is about outdoor thermometers on cars. If they aren't accurate, what good are they. They cause a serious safety issue. Here's why. On a cold day with precipitation, if it isn't accurate people could get a false sense of security. Mine in particular is this. Mine reads 4 degrees too warm. The problem. If it's raining and it reads 34 degrees, I'm 2 degrees above freezing I think, I'm safe, no ice when in fact it's 30, 2 degrees below freezing. Do you get my point. If a car is warm, it's a warm day, there is ambient heat on the road. I don't expect it to read accurately. If it's cold, cloudy, raining, there is no ambient heat. The dealership says there is nothing they can do to fix this and they just aren't that accurate anyway. If they aren't accurate, they should never be on a car in the first place. This could kill innocent people. Auto makers should be held to an exacting standard on these things or don't install them at all. This is a serious safety issue.
Car lost power twice, going up a steep grade. 'hybrid system malfunction' warning came on the screen, gas pedal did not work at all. I was unable to get to a safe place with children in the car, both times on the interstate. Driving up a steep mountain, about 50F weather.
Battery goes dead and requires a jump start at least twice a week.energency brake does not always release first time.transmission clunks and grinds when shifting.has been to two different Toyota dealers who tell me everything is fine and I don't drive it enough.bought it new in 2019 and it now has 2901 miles on it.
My bought my vehicle brand new on December 10, 2019. On October 29, 2020 the battery stopped working with only 10K miles. I called Toyota and told them my battery needed to be replaced. Toyota told me to jump start the car and drive there to replace the battery. I advised my car was stuck in the garage and we would need someone to tow the car. When the 'tow' arrived it was only a maintenance worker that jump started the vehicle and said I would need to drive it myself there. The worker advised me of the defective batteries for Rav4 and other models. Once my car was turned on and out of the garage, I was pulling out of my driveway when my power steering lock warning signal flashed. I called and explained I was an hour from the dealership and needed my car towed to them and the warranty I paid for should cover it. Subsequent to getting my vehicle back, I received paperwork in the mail with a recall notice on 12/9/2020 explaining the possibility of my vehicle stalling while driving, which could increase the risk of a crash. I pulled out my paperwork from the tech and on the bottom notes I noticed the tech wrote 'interim status' explaining that I was advised there is currently an interim recall notice for the vehicle, but currently no remedy. This information was never explained or given to me until the recall notice via mail on 12/9/2020 even though the recall was defect info report was issued on May 20th.
Battery keeps draining after not driving the car for as little as 14 hours, although most often 4-5 days. Per phone communications with Toyota (they have repeatedly refused to communicate via email), this is normal with new cars and is because the car isn't driven enough. They have specifically stated that not driving the car for 4-5 days is not enough and even that the time it happened after not driving it for 14 hours it was due to not driving it enough. This was not communicated at the time of buying the car and the owner's manual only specifies that the car needs to be driven at least every few months to keep the battery from draining.
Radio suddenly loses sound, and then comes back very loud scaring passengers and the driver. Sometimes sound never comes back. Screen is faulty and has slow response to transition from camera to radio and back. Updates are required but dealerships want them paid for if not in warranty
Water stains on the interior headliner where the plastic A-pillar cover meets the roof. This appears on both side of the car. The water leaks all the way down to the floor not the driver and passenger side. There is a lot of electronic wires / connectors / side airbags and driver dash panel and they all get wet and appear they get corroded thus impairing function of the car and create danger or unexpected behavior of the car. The issue appears to be a pin that mounts the roof rails to the body of the car. Water will leak inside the car after rain or car wash. The issue appears when car is stationary and while in motion but during movement water leaks faster.
The car has stalled twice out of the blue. It was taken to the shop, and they said the vapor lock had gas in it. They wanted to charge $1000. The excuse was when it is hot outside you run the risk of gas getting into the vapor lock every time you fill up... that is bull. It stalled in motion twice on a city street.
The vehicle key will not come out of the ignition. The vehicle was place on park, the key will go down to the accessory position. However, when the key is pushed in to remove the key, the key will not move to the off position, so the key may be removed.
We purchased our 2019 Rav4 limited in late Dec 2019 (27th) and have experienced a repeated issue with the infotainment system (engine 3.0 premium jbl). While operating the car, the radio will shut off, reboot, lock up, drop calls, etc. We have had the car back to the dealer once after 3 days and they could not find the problem. We will be bringing the car back for a second time in 2 months of owning... Toyota has no idea why this is happening.
Fuel tank appears unable to be filled completely. Although pump clicks off (on multiple station's pumps), fill level on fuel gauge is seldom above 7/8 full, and sometimes less. During one service visit to address this, dealership stated there were only 9.2 gallons in the 14.5 gallon tank immediately after a fill-up.
A D V E R T I S E M E N T S
- Sanger, CA, USA