This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota Rav4 2019 XLE - Engine Coolant Pump Performance/Stuck Off Error code P26CB milage 56,920 Toyota says this is NOT covered by the 5 year power train warranty. For years Toyota has manufactured this water pump that freezes up due to manufacturing defect that allows the magnetic base housing to rupture. Dealers want to replace entire pump (or at least charge for it) verses replacing the frozen plastic rotor. Dealer claims this is not covered under 5 year power train warranty. Why not? My car temp started climbing and took me hours to get home (10 miles) as I kept stopping for hours waiting for engine cool and sprinkling water from bottles over the engine and trans housing where it butts against the engine (silver brading). (This was late in weekend night - repair shops not open. I do see a recall investigation started (no recall yet) and just wanted to add my complaint to the issue. At first the temp gauge read normal but later started climbing. The engine light did come on the the DB2 said P26CB.
I have the 2019 Toyota RAV4 Adventure that was manufactured with a defective differential, per T-SB-0067-20, Toyota has acknowledged that the differential were defective and that affected thousands of 2019-2020 RAV4 Adventure and Limited trim models. The defective part number is 41110-42050 and the new, superceded part number is 41110-42054. I reached out to Toyota numerous times to rectify the issue has the differential clunks and could seize causing loss of control. My vehicle was deemed a "total loss" due to hail damage and Toyota refuses to assist because of the total loss, but the vehicle was manufactured with the defective part and my vehicle suffers the VERY same issue as that a non-total loss vehicle suffers. The title status is irrelevant as the defective differential was installed BEFORE the total loss, so the title status is inconsequential. This is a safety concern because the differential could fail due to seizure, shatter, explode resulting in a loss of control and injury to me the driver and others on the road. I've expressed this numerous times with Toyota.
Defective coolant bypass valve. Defective valve can cause total engine failure and mechanical failure leading to accident or injury up to and including death. Has been confirmed by service center. Engine service required light is on and will not go off there was no warnings of any issues prior to the light turning on. This is an expensive out of pocket fix in upwards of $1000
2019 Toyota RAV4 Hybrid XSE with 42000 miles on it. Engine light with message came on. -??Malfunction in the electronic control of the engine, throttle or automatic transmission has been detected-??. Toyota dealership said it was Code P0128. Seems like this is prevalent in the RAV4 when checking forums and owner sites. Why is there not a Recall for this matter for my VIN number. Toyota has other -??engine coolant-?? recalls and I believe this one should be included! I am being charge almost 600$ for this repair!
Car stalled. Towed to dealer. Dealer diagnosed failed electric water pump. Refused to repair under powertrain warranty. I took car to local mechanic for replacement. Upon investigation the rotor in the water pump swelled up causing it to seize, upon reading blogs it appears to be a common problem caused by the antifreeze and material they use to manufacture the rotor in the water pump. I did submit formal complaint to Toyoya Corp and was reimbursed because they agreed it was a powertrain issue. However, I think it possibly should be a recall.
Sudden Unintended Acceleration....ONCE AGAIN! I was pulling into a parking stall of a shopping center at about 2-3 mph. I started to apply the brakes. Simultaneously, the car lurched forward hitting a retention pole. In an attempt to stop the car from going any further, I continued to press down on the brake pedal and shifted into reverse. The EDR shows that the gasoline engine reached 2200 rpms, while the hybrid electric motor reached 2300 rpms. The car performed a backward semi circle maneuver, eventually hitting a cement wall and coming to a stop. Even though there were two (2) impacts (one going forward and one going backward) no air bags were deployed. If there had been people in the area, they easily could have been killed. The damage to the car was extensive and the car was "totaled". The car manufacturer inspected the car and downloaded the Event Data Records. SUDDEN UNINTENDED ACCELERATION CAN'T BE REPRODUCED!! There were/are no error codes and all car manufacturers, including my automobile's, refuse to acknowledge the issue. At the very least, could NHTSA PLEASE REMIND THE PUBLIC THAT THIS IS A SERIOUS, ALBEIT INFREQUENT, DANGER?
Driving home from work on 3/25/23 at 9:15 pm my dash lights starting going on and off flicking. -??Power steering malfunction. Steering power low visit your dealer-?? -??abs-?? also multiple dash lights came on at the same time. Brake light steering light. Got home and took video while parked to safely show the issue
Hesitation on acceleration from slow or rolling stop. When I step on the gas it takes a while to respond also when you slow down and accelerate again it hesitates to go.This has been an ongoing issue. It started around 2500 miles. Vehicle only has around 4000 miles total.
The vehicle enters mud/sand mode spontaneously, causing the ABS, traction control, and forward collision warning to turn off. I cannot enter mud/sand mode myself when pressing the button. Must turn on normal or eco mode to get out of mud/sand mode once it activates. It has happened over a dozen times in a week.
Car randomly switched the driving modes from normal to mud and sand while a driving on the highway about 55 miles per hour, also said precolision system disable, happened in last 3 days
My vehicle 2019 Toyota Rav 4 Limited has transmission and engine issues as well as a roof rack leak. I have reported this to Toyota via 1-800-331-4331, which was not helpful. Israel stated that there is nothing that Toyota Cooperate can do about this issue. Both the transmission and engine had been previously repaired at Toyota of Laredo to no avail. Currently my vehicle is awaiting repair at Cavander Toyota in San Antonio. No loaner was provided despite me being a home health therapist who needs her vehicle to work.
Abnormal Buzz/Groan Noise at 20 - 30 mph: The vehicles exhibits (again, as in 7/2020) an abnormal buzz/groan (rear) noise at 20 -?" 30 mph when accelerating from a stop, and/or at 13 -?" 20 mph on deceleration after driving the vehicle for 15 -?" 20 minutes or more. And also a "clunk" noise. This occurs with -??Normal-?? drive mode selected. I am very worry, this very same problem as in 2020 keeps happening!! This is not a 5 star Toyota vehicle for sure, very worry!
On 12-April, I filed Report #11460592 regarding stuttering and uncontrollable acceleration of Toyota RAV4, 2019 model year, <22000 miles, incident occurred 11-April. Vehicle was taken to Toyota dealership service department on 12-April, returned that day as described in previous report. On 13-April, one day after repair, exact same issue occurred. Family (with 2 children) driving on road, 45MPH speed limit. Hybrid system malfunction alert occurred again. Speed limited drastically to approximately 15mph, with occasional reaccelerating uncontrollably. Vehicle exited as safely as possible and returned home. Vehicle then taken back to dealership for service. Full text of Report #114605 (11-April incident): Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues.
A warning notice came on the dashboard stating hybrid system malfunction, see dealer at 49,743 miles. The warning notice stayed on and we called the dealer who instructed us to bring the car in for service and not to drive it until serviced. Toyota service said the hybrid harness wires had rusted which caused the malfunction.
Car hesitates when pulling out from a stop. The natural reaction is to depress accelerator more causing a shift feels like a lower gear and the car pulls out abruptly. This happens very often and I contribute it to lower gas mileage then car is rated at along with accelerated tire wear. I feel it is a safety issue when merging into traffic and causing a possible accident. I've taken my concerns to dealership on numerous occasions with complete disregard of condition calling it a " characteristic" of the vehicle. I feel there needs to be a recall to correct this issue.
After a recall repair order was issued, the repairs were made and now accelerating under load or uphill, the vehicle will accelerate and then bogs down or chokes (the vehicle then loses speed and no longer accelates). The issue has occurred several times while accelerating to freeway speeds on freeway on-ramps (it-??s a safety hazard). 1st attempt to repair by the dealer was made on 11/22/2021. 2nd attempt by the same dealership is pending for today 12/08/2021 at 1:30pm.
The contact owns a 2019 Toyota Rav4. The contact stated while driving, the vehicle independently accelerated and lunged forward whenever the brake pedal was depressed. The contact also stated that the vehicle doors would lock randomly leaving him locked inside the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to browns Toyota of glen burnie (7167 ritchie hwy, glen burnie, md 21061) where the cause of the failure was not determined. The contact then took the vehicle to koons annapolis Toyota (1107 West St, annapolis, md 21401) to get a second diagnostic test performed. The contact was informed that the engine, the driver's seat, transmission, tcm, transfer clutch, and the brakes needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not informed of the failure. The failure mileage was approximately 10,349.
A D V E R T I S E M E N T S
- Venice, FL, USA