This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought this car last year on October 4th from carmax (mileage was 62k at the time of purchase). I started to have problems the next month on November 6th with the brakes which was rusted and had to replace the pads. That was very dangerous and could have hurt myself driving around the heavy rain at the time. I was scared for my safety and others wellbeing so I took the car to the dealership. Their mechanic checked the car and told me that this wasn't fixed or checked since April 2023 before I bought the car in october 2023. I had problems with the infotainment system. the map navigation for my android and iPhone doesnt work anymore. the mechanic at the dealership fixed the rear break pads and discs but couldnt fix the infotainment system even after updating the system. He issued me a 250 dollar refund and was charged 680 dollars for the rest of the job. Another issue happened on March 2024 for the front barring needed to be replaced from a carmax mechanic shop. Paid 380 to fix. This month I got a message saying " engine maintenance required, go to dealership". I took the car to the mechanic and explained that the computer code error message means the coolant valve is defective. I'm thinking of going to the dealer tomorrow up until I found out the car never got the recall repaired from this website. Could this be the reason why I'm having this may problems? The car hasn't been inspected by police or insurance, only the toyota manufacturer on November 6th who told me about the car not getting fixed since April 2023. I have the invoice of all these repairs done. The latest mechanic that told me about the coolant valve being defective thought I needed to change my oil. He did change the oil and charged me 189 dollars. I'm planning on taking the mechanic to fix that problem since the toyota dealership was gonna charge me to fix the transmission fluid which isn't the problem. I will upload the receipt for the oil change job.
Brake System A malfunction in the Brake System has been detected. Continuing to drive may be dangerous. Stop in a safe location and contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Pre-Collision System A malfunction in the Pre-Collision System has been detected. Do not rely on this system. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Electronically Controlled Brake System A malfunction in the Electric Control Braking System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Anti-Lock Brake System A malfunction in the Anti-Lock Brake System or brake assist system has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Drive-Start Control System A malfunction in the Drive Start Control System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Blind Spot Monitor A malfunction in the Blind Spot Monitor System has been detected. Do not rely on the system for lane changing. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Vehicle Stability Control System A malfunction in the VSC, TRAC, or hill-start assist control system has been detected. Do not rely on these systems. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Secondary Collision Brake System A malfunction in the Secondary Crash Mitigation Support Brake System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022
Noticed air in the brake piston boot upon brake inspection. This is a safety risk for our drivers when commuting on their travels as they transport medical patient to and from the facilities. No warning lights on the dash, initial cause of inspection was due to screeching and popping noise from the brakes.
The contact owns a 2019 Toyota Rav4. The contact stated while attempting to park the vehicle, depressing on the brake pedal but the vehicle began to accelerate independently causing the vehicle to crash into a tree trunk. The contact stated no warning light was illuminated. No air bags deployed. The contact stated she had chest and neck pains due to hitting the steering wheel and did go to urgent care but did not seek medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
- Rock Island, IL, USA
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Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Battery goes dead and requires a jump start at least twice a week.energency brake does not always release first time.transmission clunks and grinds when shifting.has been to two different Toyota dealers who tell me everything is fine and I don't drive it enough.bought it new in 2019 and it now has 2901 miles on it.
Suspension knocking noises: Occur at slow speeds over irregular pavement particularly during vehicle rolling, pitching and heaving. Emanate from the vicinity under and in front of the driver seat and are readily discernable by both driver and passengers. Brake clicking noises: Occur whenever applying light brake pressure. Customer has replicated brake clicking while test driving identical Rav4 hybrids.
2019 Toyota rav 4 hybrid. Consumer writes in regards to emergency brake switch. The consumer stated the emergency brake switch was poorly placed. The consumer stated it was placed too close to the gear shift and the inset storage area. The consumer accidentally activated the emergency brake whie driving 65 mph. Due to this, the consumer burned the rubber off the tires and had to purchase new ones.
The contact owns a 2019 Toyota Rav4. The contact stated that at start-up several warning lights illuminated. The warning lights illuminated included the ABS, power steering, headlamps, back-up camera, parking support brake, rear cross traffic alert, blind spot monitoring, drive start control system, parking brake assist, SRS, air bags and pre- collision assist. The vehicle was towed to mac haik Toyota (2112 gulf fwy S, league city, tx 77573; (281) 338-9700). The contact stated that several attempts were made to tow the vehicle due to the parking brake failure. The dealer repaired or replaced the ABS control, ECU, brake actuator, passenger's side rear wheel speed sensor and wheel bearing however, the failure recurred. The vehicle was taken back to the same dealer. The dealer installed new terminals 17 and 18, and soldered the wiring harness however, the failure recurred. The vehicle was again returned to the same dealer where the charcoal canister was replaced. The dealer also ordered an engine computer system to perform a replacement repair to the vehicle. The manufacturer was made aware of the failure and provided a case number. The approximate failure mileage was 2,293.
When braking the vehicle takes long to stop and this is a brand new 2019 Rav4 " it only has 5K miles on it. I noticed a clinking sound when turning right and left or going over bumps. I researched this and there are several recalls and complaints of the same issue regarding the lower control arm replacement due to it detaching from the wheel hub and it is a safety issue! there is also a recall for a safety issue on the motor to be replaced due to cracks on the engine block due to manufacture oversight! my car was manufactured in the time frame of the recall month of manufacture??? there is also an issue on the reverse camera system going blank when reversing? I researched this and there is also a recall on this issue"
Was at drive through cash machine, stopped, put into park, did my transaction, put car into drive left to get to street via a side street. Noted at stops that the brakes were hard as when ABS is not quite right. On a town street, two pedestrians stepped out into my lane of travel. I put on my brakes, hard. The engine rev'd and continued faster and I kept my foot on the brake, the women got out of the lane. I really don't recall sequence, I was terrified (have had a car run away with me long ago). But I do know it was rev'ing hard, I was so terrified I did not note if any dash lights were on, or what the tach (?) was doing. Rav was in drive, I pushed lever to N and finally to park and the engine was shut down. I had pulled to the side of the street, so fired it up, and it was 'normal' brakes no longer hard. I cautiously pulled out into the lane and made it to the Toyota dealer. It tried one more time to do a rev when I put the brakes on, but not like that first time as I immediately turned it off and put into neutral/park. Toyota service person showed concern and drove the rav around for about 10 minutes and could not get it to repeat this. He thinks maybe I should have the shop bypass the automatic stop engine thing, permanently but there's not longer a way to do in newer ravs. So pushed the a button to turn it off and fear driving it. Service man was going to call me back if he comes up with anything. He may not recall the unintentional engine revs of a few years ago in Toyota, which caused accidents and deaths. It was not the floor mats I only have the rubber ones, 'bolted down". first few weeks after purchase rav made bearing-like grinding noises when the auto stop was turned off so turned it back on. When a on or off, vehicle jerks coming to a stop and when moving forward after a stop. Car has <4000 miles. Bought new.
Fueling: Gas pump shut off when tank is about have full. To complete fueling I have to pull gas hose out of tank and place nozzel where I can see gas being deposed into tank to complete fill. I have had gas spray back on me. Takes 3 times as long to fill.
2 issues with this brand new 2019 xse hybrid Rav4. 1) fuel tank never fills up as gas pump clicks off at 9.5 (3/4 full) at gas station. This is now all over the news and blogs, and Toyota seems to have acknowledged the issue, but no solution yet. 2) after Toyota dealership performed brake recall service on Dec. 8, 2020 (at less than 2K miles), the front brakes whistles or squeaks loudly whenever I apply brakes at low speed (at or less than 5 mph). When I arrived at dealership to speak with service manager (scott), technician was assigned and rode with me and confirmed the low brake speed squeal/whistle. After 2-3 hours, a different technician who was assigned to look at it claims "no noise observed after test drive, operating as designed." Funny how they assigned 2 different technicians - one who observed the noise upon arrival, and the 2nd one who looked at it and claims no noise. When driving out of dealership service area, the low speed (<5mph) brake noise squeal was and is currently still there. Dealer continues to claim cold weather or moisture may be the cause (really - that sounds amazingly false!) and refuses to acknowledge or repair the brake noise issue. It's as if the dealership (stevens creek Toyota, san jose) is waiting for a recall vs. Acknowledging the issue so Toyota corporate will reimburse dealership for the repair cost for the brake noise issue. Car currently only has 4K miles.
Rav4 has only 500O miles on odometer. Have been getting a squealing sound from the brakes when brake pedal is depressed. Braking ability is not diminished, just a persistent speak. Seems to be more pronounced at first morning braking. After about 5-10 minutes it will go away for the day.
Two weeks ago the car came on with an error message stating the hybrid system had failed. I brought it into the dealer and they replaced a relay valve and said they had been having the same problem in cold weather with other Rav4 hybrids. Now today, I went to start the car and it was listing about 6 error messages, everything from the brake power being low, engine failure, etc. The car wouldn't start and had to be towed to the dealership.
Toyota pre-collision system with pedestrian detection does not appear to work as advertised. The vehicle has been back to the dealership due to the pre-collision system not sending a warning as it should. Dealership stated that there would most like cause damage to my vehicle if they attempted to test the system; the the vehicle did not stop as it should, they would not be responsible for the damage they caused. I also contacted Toyota directly how said they could not comment and I need to refer to the Toyota documentation which I explained show the vehicle sending warnings and stopping well before my vehicle does. The dealership did confirm the sensitivity was turned all the way up, they could not explain why it was not working, but said "the car is smarter then people so don't worry about it"
The vehicle turns on the red break light mal function without pushing the break pedal in city streets and highway. Besides that the pedal makes a lot noice when is pushed and goes very low metal to metal.
A D V E R T I S E M E N T S
- Van Nuys, CA, USA