This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have had issues with the power gate to the hatchback since the first year of ownership. Dealer could not replicate after numerous complaints. On Jan 1, 2024 the hatch would only ho partially up or down and would not close. Upon looking, the hinges holding the hatch were pulling away from the vehicle. No accident, no abuse, nothing done other than using the electronic open/shut. Googled for info and found MANY similar/same complaints. Body shop estimate to replace hinges around $700 plus more for a rental. Toyota says it's not warranteed but I intend this is a definite structural problem with the vehicle. In the meantime the issue of the problems with electronic hatch lift cant be addressed due to hinge issue. Im concerned driving car --will hatch fall off in traffic??Recall should be issued imo.
Hatch hinge cracking, bending, and breaking causing hatch door to pull to one side. Hatch door pulling to one side caused the door to rub on the tail light when opening and closing and door doesn-??t not seal when shut. This issue was not caused by any foreign objects or accidents. The issue is available for inspection. The issue has been seen by a dealership. The issue has not been inspected by any other entities. The first sign of the issue occurred in January 2023 with visible evidence the door was pulling to one side. The issue has continued to worsen.
- Maryland Heights , MO, USA
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- Hampton, VA, USA