This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Around 2:30 pm on Thursday, December 2, 2021, my wife and I were on our way to the gym for a workout. I was pulling my auto out of my garage. It was in reverse when it stopped half way and did not finish backing out. I put it in drive and then in reverse and I was able to back out. Once out of my driveway, I backed out into the street in reverse. From reverse, I put my car in Drive to start driving on the street. At this point, the car spun out of control and I could not control its movements. The car turned around on the street and drove into my yard. It ran through the yard, spun around through some hedges, onto my driveway and continued back into the yard. At this time it hit a tree in the yard, went back on the road, turned into my driveway before coming to a stop. We got out and inspected the damage. The entire front bumper and the assembly was hanging from the body of the car. The damage was extensive. Thankfully, no one was on the road and the only damage was to my car and my yard. shrubs and tree. This car is a Limited Edition with cameras and braking functions that stop the car if an object comes in its way. The car kept accelerating and did not brake to avoid collision. Note: We bought this 2019 RAV4 in March 2019. It was brand new, full loaded with many safety features. In October of 2019, we heard sounds coming from the front of the car. We took it to Toyota dealership to have it diagnosed. They determined that the Electromagnetic Clutch Assembly needed to be replaced. The car had 7100 miles on the Odometer.
My roof rack rail assembly is leaking water down my A and C pillars, and into the inside of my vehicle. When it leaks into my car it also leaks down into my side curtain airbags to the point if I were to get into an accident where the side curtain airbags needed to deploy because of my windshield, they would not which could cause me to lose my life. I have asked my dealership about it and they told me they had numerous roof racks replaced because of the leaking but because my vehicle is no longer under warranty, I have to pay to have the roof racks replaced. I have tried to reseal my roof racks but did not work. The Toyota dealership told me that if resealing didn't work, the only other option was to replace. I cannot drive in the rain, even when it is just sprinkling or wash my car because any sort of water will leak into my vehicle. Toyota will not send a recall out for this issue but is known to be a safety issue with the Toyota dealership and numerous people that own a 2019-2021 Toyota Rav4.
Roof headliner leak due to poor design and/or water proofing materials on the clips of the roof top bar. This causes concerns about potential damage to the side air bags and electricals.
The contact owns a 2019 Toyota RAV4. The contact stated that whenever it rained, water would enter the cabin of the vehicle. The contact was concerned that it might cause an electrical failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 37,000.
- Naples, FL, USA
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My RAV4 has factory roof rails and the seals on the rails for drivers and passengers sides have begun leaking which caused water to get inside the liner of the roof and travel down the a pillars to the side curtain airbags. I had the vehicle inspected at Toyota of Terre Haute Indiana. And they confirmed where the leak was at and stated that they have no reports of this issue happening. However there are a lot of people reporting the same issues online.
Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard.
The sunroof exploded outward/upward. I was doing 75-80mph north bound on I-15 in Montana, south of mile marker 250. Suddenly there was a loud BOOM like a an explosion! (I was startled and almost lost control of the car.) When I reached Cascade, the nearest town, I checked and saw that the sunroof was bulged outward, with a large hole. See pictures. Condition: around 12:45pm. Outside - Cloudy, temp around 30 degree Farenheit with a dusting of snow. Inside cabin was set to 70 degrees. I do not know the elevation above sea level. I was not near any area that rocks could fall on the roof. The only other vehicle was about 1/4 to 1/2 mile behind me at the time of the incidence. The autobody shop guy checked for any signs of rocks or bullets or anything that could have caused it and he could not even guess at the cause, especially since the glass was bulging outward.
The 2019 Rav4 models have an issue with the roof rack rails leaking water into the A pillar as well as the C pillar due to a failure in the materials the manufacturer used. Not only does this cause issues with the headliner of the vehicles but this could also endanger the occupants of the entire vehicle due to the leak affecting the airbags located in the A and C pillars. This leak has a potential to affect electrica as well as the main safety component located in the locations stated above. Not addressing the issue could result in death due to airbag failures and could then lead to class action lawsuits.
After periods of rain, snowmelting on the car, or going through a car wash, water enters via the roof rack area, potentially exposing the airbags to water. The water caused staining on the headliner all over (a. B, C pillars). The curtain airbags for the front and back seat were in direct contact with the area saturated by water. I tookthe vehicle into the dealership where I purchased it, and they replaced the headliner and roof rack hardware after confirming there was a leak (3/4/21). After the repair was done, a few weeks passed where there was little to no rain to verify the leakwas actually fixed. Yesterday, (3/26/21) it rained. I went to inspect the headliner, and the passenger curtain airbag on the a pillarwas surrounded by wetness. This poses a risk to the integrity of the airbags. Please note, no modifications were made to the car- the roof racks are the oem Toyota low profile (factory installed). This occurs (from what I can tell) when the car is stationary. In this case, my driveway.
Roof rails leaking water into car. Headliners near the a pillar are wet and water leaking down the a pillar and onto carpet in interior. A pillar has airbags that may now be exposed to water. Anytime it rains in ga water gets in the car.
Roof rack is leaking on both sides of my Rav4. I can't get any assistance with getting it fixed. It's a 2019 with 58,000 on it. I have seen several post with the same issue.
El vehculo hace un ruido en ambos lados de las puertas del conductor Y pasajero, entre las puertas, dash Y guardalodos. El ruido ES como un restrillar cuando el vehculo cae en un hoyo, toma un badn O hace friccin al frenar.
I am unable to lock the driver side front door. Internal controls, remote controls, and the manual key fail. It will open and close (latch), but can be opened from the inside or outside, whether parked or running. I have not tried to open it from the outside when in motion. When attempting to lock, the mechanical indicator by the door handle moves from unlocked to locked to unlocked to locked rapidly and with a harsh rattle noise.
Side mirrors vibrate making them very blurry during driving. There has been many complaints yet no fix. Motor - vehicle jolts forward after making a stop and then accelerating. Toyota dealership has been notified, yet they refuse to fix either issue even with the amount of complaints for both issues.
On March 14, 2020, and at 12:30 pm, I crashed into the front of a parked small Subaru SUV on my private community street, which was at low-speed (10 mph) but the front of my car was badly damaged and cost me about $17,000 to fix it! while nothing happened to the other vehicle except some minor scratches on its front bumper! also, my left leg was injured because of the harmful knee airbag, and god knows what would have happened to me if the accident was at a higher speed, or on the freeway" or what will happen to me if another accident happens in the future at a higher speed, or on the freeway" so, I sent a complaint letter to Toyota and asked them to return the car and cancel my contract with Toyota financial services. But they denied my complaint and said that they do not believe the concern is the result of a defect in materials or workmanship! while I had told them that my complaint and concern is about safety issues and that vehicle is not safe at all, because the body of the vehicle is very weak and cannot save my life if another accident is likely to occur in the future at a higher speed, or on the freeway. And after that accident, I cannot trust my car anymore, but they just ignored me! I still cannot believe that a minor accident can cause that much damage to my car, while the car I crashed into was not damaged at all! the pictures of the cars and my injured leg are available upon request.
Water stains on the interior headliner where the plastic A-pillar cover meets the roof. This appears on both side of the car. The water leaks all the way down to the floor not the driver and passenger side. There is a lot of electronic wires / connectors / side airbags and driver dash panel and they all get wet and appear they get corroded thus impairing function of the car and create danger or unexpected behavior of the car. The issue appears to be a pin that mounts the roof rails to the body of the car. Water will leak inside the car after rain or car wash. The issue appears when car is stationary and while in motion but during movement water leaks faster.
A D V E R T I S E M E N T S
- Snohomish, WA, USA