This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
battery has slipped around in the carrier. I have to check periodically to make sure it can't tip over and I readjust the tie down. I shouldn't have to do this if the dealer would install the fix.
I received the recall notice a long time ago (DEC 2023?) I contacted Toyota 07/08/24 and they advised that a remedy was still being sought with a solution mid 2024" We are now in October and I have been told my battery should be replaced before it doesn't start. How long can they work on a solution" It seems the Toyotas affected will be retired before they do anything. Please address this concern for Toyota owners.
There has not been a remedy for this recall for almost a year now. We were notified of the recall in Nov23'. Toyota said they'd have a remedy by mid 2024. It's now Sept2024 with no remedy in sight. It's not fair to the paying customers that we're just driving around vehicles that have the potential to actually explode. When discussing with my local Toyota dealership (in their defense, this was around Feb24' ), they said they'd be charging me for the pre-remedy inspection despite Consumer Advisory 21TG01.
Toyota issued a recall in November of 2023, claiming there would be a rememdy in December, but I have had no more communication and the dealers still can't offer a fix. It is May 2024 and I feel uncomfortable driving me car
- Davis, CA, USA
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Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
My 2018 RAV4 caught fire and completely burned in a matter of minutes. I was sitting in traffic that had stalled because of road construction when I first smelled something hot. No dashboard lights or gauges indicated any issues. Then I saw smoke coming from underneath the hood. I immediately pulled the car over to the shoulder and got out to look under the hood. Flames already visible and fire too hot to raise hood. Vehicle was completely engulfed in minutes. Vehicle had 65000 miles and regularly serviced at a certified Toyota dealership. Original factory batteries still on vehicle.
The torque converter on my 2018 Toyota Rav4 failed and needed to be replaced according to the Toyota dealership. As an experienced driver, I became aware that something was not right with the drivetrain which prompted a service appointment at my local dealership. The problem was detected early and the torque converter was replaced by the dealer at a cost to me of $3,300. If I had not noticed this problem early, it could have resulted in a complete loss of power to the drivetrain even while driving. In addition, although my vehicle is a 2018 model, Toyota acknowledged and addressed this same problem with 2013-2015 models and offered enhanced warranty protection to cover the cost of repairs as documented by Toyota's Warranty Policy Bulletin, No. POL17-06. I contacted Toyota customer service to alert them to this issue but was told there had not been any incidents reported for model years outside of 2013-2015. My concern and the reason for my writing is that Toyota's torque converter problems might exist beyond the 2013-2015 model years.
The rear lift gate on my 2018 RAV4 failed. The lifts went out of alignment and pulled the tailgate out of alignment to the point where it's pulling the hinges off the car and will not close. This is a safety issue because I have to drive with the hatch open. There is nothing I could have done to prevent it, or cause it.
The backup camera stopped working when the vehicle is placed in reverse. The screen used to work but now goes black. The screen work fine for everything else. The display works perfect until the xar is put in reverse, then the display goes black.
The contact owned a 2018 Toyota Rav4. The contact stated that while driving at an undisclosed speed, there was an abnormal odor of smoke detected from the vents. The contact pulled over and the vehicle caught fire. There were no warning lights illuminated. There were no reported injuries or air bag deployments. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a tow lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was not contacted. The failure mileage was approximately 120,000.
I bought my 2018 rav4 from dolan toyota of Reno, NV in January of 2022 I also purchased both of the platinum bumper to bumper warranties they offered. Well throughout the year of 2022 I had my vehicle in the shop 5-6 times for bluetooth echoing effect happening ( making my bluetooth hands free feature inoperable). Everytime I took it in the techs say that the can't replicate the problem. Even tho a tech went on a teat ride with me and heard the issue occurring. Now my bluetooth is having paring issues and I have tried to reach out to the service department multiple times since I've had my car in last and the won't respond. I've even sent a ertified demand letter on the 28th of January giving them until March 1st to fix the problem and haven't gotten a response from them yet. I have even brought to their attention there is clearly a problem with their head units because there was a class action lawsuit file in 2021 for this exact problem happening.
While driving, the sunroof shattered for no reason. Upon inspection, one could see the glass pushed upwards. Since this is tempered glass and not lamented, glass shards were blown all over the place, big safety hazard.
UNKNOWN since insurance or fire department does not want to investigate. However car randomly caught on fire when driving. Could be due to a new battery installed a week prior. Driver and daughter claim as well an electrical issue with AC turning on by itself the morning of car fire which it has never done before. Driver suspects faulty battery since a new battery installed by dealer a week prior and the year before and it is not the first case late model RAV4s are caught on fire due to battery issues.
A D V E R T I S E M E N T S
- Dallas, TX, USA