The contact owned a 2018 Toyota Rav4. The contact stated after parking and returning to the vehicle in their garage, smoke was seen coming from the vehicle. The contact quickly entered the vehicle and reversed the vehicle out of the garage. The fire department was called and extinguished the fire. A police report was filed. No injuries were sustained. The vehicle was destroyed by the fire. The contact called frank fletcher Toyota (2209 S rangeline rd, joplin, mo 64804 (417) 622-5447) and was informed that since the vehicle was moved they could offer no assistance. The manufacturer was not made aware of the failure. The failure mileage was 48,000. The VIN was not available.

- Joplin, MO, USA

The contact owns a 2018 Toyota Rav4. While driving 20 mph or less, the vehicle has stalled when the accelerator pedal was released in moving traffic 5 times. The failure occurred four times in April, 3 times while driving to work. The contact took the vehicle to Toyota escondido (231 E Lincoln pkwy, escondido, ca 92026, (760) 300-1112) to be diagnosed and three abnormal codes appeared, which indicated rough idling and failure with the vehicle starting. The manufacturing was contacted and could not locate a failure. The contact wrote to the dealer's owner and requested that they extend the warranty; however, the request was denied. The manufacturer promised to call the contact back, but did not call. The failure mileage was 8,652. Consumer stated toytoa was unable to establish a root cause. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- San Diego, CA, USA

While driving the car just shut down and the code read charging system malfunction, we had it towed to the dealership and they erased the codes but they acknowledged they existed however they said there is nothing wrong and want us to continue driving this vehicle with no assurance it will not happen again

- Pine Mountain, GA, USA

After purchasing our brand-new 2018 Rav4 from authorized Toyota dealer, we were heading back home. On our way, we noticed burning smell followed by black smoke filled front side of the cabin. I quickly moved my car to the right side parking lot. While changing the lane I could not even see the right mirror because of the black smoke in the cabin. As soon as I parked the car and we got off the car, within a few seconds flames from the hoods were noticed I called emergency service (911) and to our disbelief to watch our new car burning in front of us. It was only 15 mins drive from dealer when we the incident happened. It took only 10 mins to see my car was destroyed by flames. I could not get anything out from front or back seats

- Alpharetta, GA, USA

While driving on Saturday morning 9/29/18, I stopped at a stop light and my 2018 Toyota Rav4 lost all engine power while in traffic. The computer video screen showed the message "charging system failure\malfunction". I then attempted to restart the vehicle and it did not crank over, I waited a few seconds, made another attempt, the vehicle started. I pulled over and parked the vehicle, looked up the error message in the car manual and it instructed me that it was a serious problem and to take the vehicle immediately to the nearest Toyota dealer. I then took the vehicle to my local dealer, they ran a vehicle diagnostic report, they found no error messages or voltage problems with the vehicle. They offered no reason for the loss of vehicle power. The service manager stated that they could only diagnose the vehicle so far and that they would need "corporate" to send someone out to do further diagnostics on the black box. On 10/1/18, I opened a problem report with Toyota usa and was given a case#..

- Lawrence Twp., NJ, USA