This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
If you drift away from another vehicle or obstacle (pedestrian, bicycle, etc) that is also drifting into your lane, the lda system (lane departure assist, which is touted as a safety feature) will pull you back towards the obstacle you are trying to avoid. Clearly this is a safety hazard and should be removed as a "feature" from the vehicle. Toyota should also stop calling this a safety feature. Secondly, the radar assisted cruise control will start braking if it sees the vehicle in front is slowing down. However, if the system then thinks an accident is imminent, the crash warning shows up and the cruise controlled braking is then disabled causing the vehicle to stop the braking process, and thereby causing a safety hazard since the car will now coast into the obstacle. Again, this is a surprising and terrible implementation of this system that should be removed or fixed.
The contact owns a 2018 Toyota Rav4. While driving approximately 65 mph in snow and icy conditions, the warning messages suddenly displayed indicating that the brakes and safety features were not available, and instructed the driver not to drive the vehicle. When the vehicle was turned off and restarted, it resumed normal operation. The cause of the failure was not determined. Love Toyota (215 E. fairmount ave, lakewood, NY) was notified of the failure. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 7,000. Consumer let the car sit for 15", cleared the ice off. The technician stated feature were satellite enabled and probably the ice intersected with the signals.
- Jamestown, NY, USA
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- Middletwon, CT, USA