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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
7,454 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Toyota RAV4 suspension problems

suspension problem

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2017 Toyota RAV4 Owner Comments

problem #6

Mar 232024

RAV4

  • miles

A D V E R T I S E M E N T S

I purchased this vehicle used in July of 2023. There had been a persistant clunking noise in the rear when the road is bumpy along with some stabilty or swaying feeling. I had it inspected by independant mechanical shops. I was advised to replace the shock absorbers and the stabilizer links which I did. The rt rear shock abosborber was bad. March of 2024 I took a road trip to Florida. First long trip since replacing the parts. On the drive down I was by myself and felt as though the rear of the vehicle was swaying back and forth a lot worse than before changing the parts listed above. I thought maybe it was the condition of the roads. On the way home my son was following me in his vehcle. He had told me that when the "swaying" feeling is happening the rear of the vehicle is moving separate to the front. The clunking sound is still there and that stability issue seems to have worsen since changing the suspension parts previously listed. There was a point in driving home in the rain where I definitely felt the abitlity to control the vehicle was difficult and dangerous. I will be taking the vehicle to be inspected further. I've read information on a Toyota forum that there are other owners experiencing this issue. I do have vidio and you can see my body rocking back and forth in the driver seat while it's happening and the hood swaying but am unable to upload it.

- Cary, IL, USA

problem #5

Nov 152023

RAV4

  • miles
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I-??m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn-??t. Something has to be done.

- Shreveport, LA, USA

problem #4

Jul 162018

RAV4

  • 25,000 miles
There's a recall on my 2017 Toyota Rav4 and the dealership failed to mention it. This car was purchased brand new in July 2017. The recall was made June 15 2017. Recall id#265486. Recall is 17R2 for tires. Safety is very important here as I have kids in the car sometimes. Please do something. The dealership said they're not responsible for it. The also has the following noticeably problem when in motion or driving mode: Suspension issues: Struts, spindle, control arms, ball joints, stabilizers, and related components may present a safety hazard. It is very scary to hear that trutle grinding noise.

- Houston, TX, USA

problem #3

Mar 112018

RAV4

  • miles

A D V E R T I S E M E N T S

Takata recall. My Rav4 only has 9,000 miles and I am getting really irritated with the front driver side suspension. It's getting louder and louder every time I go over small cracks on every street I go on. This includes highways and streets. I can't believe I am paying for a new car which feels like I have a 1980 suspension.

- Denver, CO, USA

problem #2

Mar 032018

RAV4

  • 17,500 miles
While driving very slowly on a straight away on a city cobblestone road my drivers side rear axle broke. I had a passenger in the vehicle as I was driving for lyft. I had to call the police and have my vehicle flat-bedded to the dealership.

- Monroeville, PA, USA

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problem #1

Dec 122017

RAV4

  • 2,225 miles
Air pressure seems wrong and the car shakes sometimes while driving. I hit potholes all over this town but it can't be helped.

- Oro Grande, CA, USA

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