This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car is equipped with auto high beams. Which do not function properly. On Monday, March 26,2017, my wife was driving to work in the early morning. She had the auto high beam setting on and the headlights flashed from low to high and back several times, while she was following a car. The sensors did not recognize there was a car in front of her. At other times, while driving with the auto selection on the indicator on the dash just vanishes and will not reset unless you manually turn on the high beams, then turn them back to auto. This was one of the selling points of the car that Toyota advertises, but it does not work as it should. Unfortunately in this day and age, this may cause a road rage incident, if the driver in front of the vehicle gets agitated. I contacted Toyota corporate, but I feel as if this was a waste of my time. The dealership thinks the setting is too sensitive, but there is no way to adjust the sensitivity. So basically I was told don't use it. It was set when I left the dealership yesterday and the auto indicator just vanished from the dash.
The turn signal flashes in the cabin, but it is quiet, and I can not hear it. The dealer said 2 times that it can not be adjusted, case closed.. I contacted Toyota customer exp.center, case # [xxx] and [xxx] and talked to [xxx]. the case manager 1-800-331-4331 and he said the dealers service tech.is right case is closed.I believe a safety issue exists here... I have electric seats and the seat belt receiver is low in the crevice in the corner making time to buckle up very, very hard in the winter.again Toyota can not be adjusted, case closed.my weight is 158 lbs. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Reverse lights are 2'X2' triangle lights at the bottom of car. Most reverse lights are towards middle of panel with the brake lights. Not visible to someone else possible reversing at same time and can't see bottom of my car. 2014 model had them in middle. Not sure of 2016 or 2016 but my 17 and current 2018 has reverse lights at bottom. Safety issue if people can't notice your reverse lights.
Headlights on low beam, form a line across the windshield. Unable to see the road ahead unless high beams are activated. You cannot see stop or street signs. Unless you know there is a stop sign or road entrance you cannot see them when using the low beams. 2 other people have driven my vehicle and complained about not being able to see the road ahead. Very dangerous. I am now leery of driving this vehicle at night.
Output from the low beam headlights is terrible. Low beams are so dim that it's often times hard to see at night, making it hard to see pedestrians and animals. This is unsafe I believe. Toyota should replace the bulbs just like GMC did www.gmcproblems.com/trends/terrible-headlights/ it is very hard to see laterally at night with just the low beams on.
- Lander, WY, USA
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Road visibility at night using low beam headlights. When low beams are used at night there is a define dark portion of the windshield about center (horizonally) the area below the line is lit but the area above is completely black. The distance you can see is less than 300 ft and reduces down to 50 75 ft when going down hill. Every thing above the lit line is completely black. The lighting system is halogen and is completely unsafe to drive at night without using the high beams..dealers have refused to address problem with other owners.
This windshield is called the windshield of death online!the headlights of the arc only light up part of the windshield. As you can see from the reflection, the top half of the windshield is black. It is alarnming. The nights were raised a slight amount by the dealer but visibility is still not up to par-- going around corners is dangerous. It seems tat the halogen bulbs do not give enough light.
We recently purchased a 2017 Toyota Rav4 le. The first time we drove this vehicle at night we were shocked that, when using low or high beams, a dark area appeared across the entire windshield obstructing our vision. It is impossible to drive at night and feel safe. When you go up and down small hills, the darkness moves up and down as well, and is very annoying. We contacted the dealer and they said this was the way the car was made. They would do nothing and, in fact, told us that they didn't own the car anymore and that we should complain to Toyota; that if enough people complained perhaps they would have a recall. Frankly, we are afraid to drive this vehicle at night.
The contact owns a 2017 Toyota Rav4. While driving various speeds, the headlights malfunctioned. The contact stated that the headlights did not provide enough lighting to illuminate the road ahead. In addition, the auto high beam headlights were intermittent in illuminating the road ahead. Hoselton Toyota of East rochester, New York was contacted on different occasions. On the first occasion, the dealer stated that the vehicle was designed in that manner and informed the contact to get used to the way the headlights operated. The dealer's regional service manager and technician were contacted a second time and the headlights were adjusted slightly. Hoselton Toyota warned that any more adjustments would blind oncoming traffic. The manufacturer was made aware of the issue and stated that there were no recalls. The failure mileage was 6,000.
The dash lighting during certain daylight conditions is unreadable, or requires excessive staring to determine quantities such as vehicle speed, fuel amount, and other quantities on the multi function information display (mfid). Whether it is unreadable depends on the angle of the sun relative to the vehicle.the inability to quickly see what is inadequately displayed forces the driver to either guess the speed or to stare too long in an attempt to ascertain the speed. This is a safety hazard. (I believe it affects other Toyota models as well as my Rav4 ev).
Halogen projection headlights are unsafe. They do not illuminate the sides and upper part of the road and cause a moving line in the center of your field of vision where there is darkness about the line making it impossible to see clearly at night using the low beams. On a downhill, the area of illumination is cut off and unsafe - have to use high beams in order to see the road. This line also bounces around with the bumps on the road and causes me to get nauseous when driving with low beams at night. This was not a one time incident: This happens when driving the car at night since I have owned the car.
A D V E R T I S E M E N T S
- West Chester, PA, USA