This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I heard squeaking in my brakes at 10,000 miles my brakes were good at 12,000 they said a had 1% left on front brakes. I replaced front pads. I called my local dealer in northridge to complain. They kept on eye on brakes I was fine at 15,000 and at 20,000 miles I had 60% on my front pads. I took in this weekend for 25,000 service I was through to the rooters on the front. Toyota claims it is my driving. Though they tested it they fail to explain how I went critical in $5,000 miles. I have never owned a vehicle with such problems. Brakes are a huge safety issue and I believe that this is not isolated incident.
Brake pads and rotors wore out before 10K miles on a brand new car. Replaced the front brakes because they were so worn out.that is unheard of. Definitely a safety hazard and a defect on the part/vehicle.
My brakes were inspected after owning my 2017 Rav4 for almost 5 months it needed its service because it had18K miles on it. They inspected the brakes and found everything to be in perfect condition, except they found a nail in the side wall of the tire. Fast forward about 2 months and my SUV is being repaired after a wreck and it was at the repair place a week before the woman calls and tells me my car is ready but when they were taking the car apart to fix the front passenger side the brake pad and rotor fell off the right aide and I now need to purchase new brake pads and rotors. My Rav4 has 23K miles and is 7 months old, not one noise was made before the accident only after. She also tells me it's not accident related. I'm now getting the run around from them all trying to get my car fixed. I went to the dealership where I bought it today and the guy over the service department said that doesn't happen so he was going to have to call the woman and see what all is going on because it shouldn't need new brakes and rotors.
I started it and noticed immediately something was wrong. Vehicle started moving and I tried to apply brake. Brake was hard initially and vehicle continued moving. Then I was able to depress the brake pedal all the way but it kept moving. With my daughter in the car I got panic. I switched to P and vehicle kept going, though slowly on the street. Then I turned power off and removed the key. At this point all dash boards lights were on and it was making a loud, wired noise. It lasted several seconds and vehicle kept moving during this time. Finally it came to a stop in the middle of the street. The vehicle has only 4200 miles. The scary thing is, brake failed for no reason and all dash board lights were on even after the key was removed.
The contact owns a 2017 Toyota Rav4. While driving various speeds, the brakes activated automatically without warning, which caused the vehicle to come to a complete stop. The vehicle was taken to the dealer (prime Toyota rt 2, 700 old union turnpike, lancaster, MA 01523), but could not be diagnosed. The dealer stated that there was no failure with the vehicle. The vehicle was not diagnosed or repaired. The contact also stated that the failure recurred several other times. The manufacturer was not contacted. The approximate failure mileage was 9,000. The consumer stated the radar cruise control malfunctioned. The consumer stated the climate control adjustment knobs jammed. Updated 9/18/18
- Cambridge, MA, USA
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Cracking disc after driving on heavy traffic terrible noise on disc. I took the car to the dealer but they told me they can't make any changes because the disc is okay and the disc is crystallized and they didn't do anything.
Purchased my new Rav4 on 12/2017. On 8/13/2017 I was at a drive through and stopped at the end of the line and the service brake when I pressed the peddle the brake was firm and stopped correctly. The line moved and I lifted my foot off of the service brake and the line stopped and I applied the service brake peddle and had to press the peddle further than I pressed the peddle the first time I stopped in the line. While stopped in the line the second time the Rav4 started to roll forward and I had to press the service brake even further to get the Rav4 stop. The line moved forward and I lifted my foot off of the service brake peddle and the line stopped and when I pressed the service brake peddle the service brake peddle went to the floor and did not slow until I struck the vehicle in front of me. After the accident my service brake peddle was very spongy and slow to respond when pressing the service brake peddle. I took my Rav4 on 8/14/2017 to local dealership to have my service brakes checked. When I took the Rav4 in I did not have any paper work to sign. The afternoon the service advisor said my Rav4 was ready. When I went to get my Rav4 the service advisor said no codes and did not give me any paper work and I did not sign any paper work. When I got in to drive the Rav4 away my service brake peddle was firm not spongy and responded quickly as very little movement to press the service brake peddle to stop the Rav4. My service on the Toyota web site service has never reported the service even today. I called the Toyota and told them of this situation and the Toyota representative told me to bring my Rav4 back to the dealership on 8/24/2017 and he would download the event recorder and did on 8/31/2017. No issues was reported on the event recorder. Letter showed no reference that I had my service brakes checked on 8/14/2017. Service brake is spongy while stopped now.
Breaks failed when backing out of parking space and failed immediately again when trying to pull back into parking space after car hit a car and then hit a cart corral pushing that into another car. As a result 3 cars including ours were damaged.
The contact owns a 2017 Toyota Rav4. While driving at unknown speeds, the brake pedal traveled to the floor when depressed and the vehicle did not respond. The vehicle was taken to a local dealer (performance Toyota located at 5676 dixie hwy fairfield, oh 45014) where it diagnosed that the brakes met Toyota specifications. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 1,400. Updated 11/02/17 consumer stated the distance the brake pedal travels before the brakes are applied to stop the car. Distance is increasing as we put miles on the vehicle. The brake pedal will continue moving towards the floor after stopping. As in a drive thru line. Brake pedal is soft and spongey. Mimcs air in brake line. Updated 10/4/18
As I was approaching the mail box area in my apartment complex at approximately 15 mph, I put my foot on the brake to turn into the parking area in front of the four metal mailboxes and put the vehicle in "park" when the vehicle suddenly lurched forward and jumped the six-inch, brick-paver curb. I crashed into the mailbox structure, completely uplifting the base that was bolted into the concrete and hit a wood trash container holder. I depressed the brake pedal harder but my vehicle would not slow down or stop and I also could not control the steering. I continued up a hill (at 45-50 mph) consisting of tall grass, wildflowers, rocks, etc., across a walking path of woodchips and mulch, then down the hill (still with my foot on the brake) grazing the branches and leaves of a small tree before coming off the six-inch curb and back onto the street, where I hit a light post. I managed to lift the parking brake, slam on the brake again and the vehicle rolled to a stop. It should be noted that none of the airbags deployed.
Purchased car from St. Charles Toyota il on july4, 2017 VIN [xxx]. purchased and picked up 2017 Rav4 le from them on july4th (between 11am - 3pm). Drove car from St. Charles to peoria il. Today on july6 Rav4 has 194 miles. Later came to know that their service dept. Was actually closed on July 4th. Identified three problems. While driving, engine temperature gauge swayed little right from middle position. Was curious and checked dipstick today on july6 and found engine oil dip stick at abnormal low level. Picture attached. Brake pedal felt spongy, felt a drag in braking when I apply brakes. Found water dripping down on ground while A/C was running in parked position. Water dripped on ground little off from front axle. Recorded water dripping. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Reseda, CA, USA