This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
involved in a multi car accident at the intersection of [XXX], and [XXX] bound on ramp at [XXX] and the other two parties involed air bags deployed. I t boned the car traveling on [XXX] that had ran the intersection red light after the incrdent i was facing acroos all lanes of traffic and a car traveling the same direction hit me in the passenger front door and no air bags deployed in my 2016 toyota rav 4 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My sunroof is leaking for the fourth time. The first time it ruined the curtain airbags on the driver side. It started leaking again today and I am wondering if the airbags will be damaged again.
The contact owned a 2016 Toyota Rav4. The contact stated that while stopped in traffic, a GMC Denali crashed into the rear of her vehicle, which caused her vehicle to crash into the rear of a GMC Arcadia. There were no warning lights that were illuminated. The contact sustained injuries to her lower back, arm, upper back, bruises, neck, and head, and medical attention was provided. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 100,000.
The friend of the contact's son owns a 2016 Toyota Rav4. The contact stated while his son's friend was driving at 10-15 MPH and making a turn with his son in the passenger seat, another vehicle crashed into the front passenger side of the vehicle. The front passenger air bags and the passenger curtain air bags deployed brutally and violently hit the contact's son face, chest and head. The contact's son was transported to the hospital with the assistance of emergency units. The contact's son sustained three dislocated front upper teeth and root, two dislocated front lower teeth and lesions on the lips. Additionally the contact's son sustained injuries on the neck, face, head, chest and pelvis. There was no further information provided. The vehicle was towed to a tow lot. A police report was filed. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
I was driving on the entrance road to a major highway, and as I approached the curve in the road and pressed on the brakes to decelerate, the vehicle began to shake, and as I pressed the brakes harder to slow down, they did not engage, the front wheels became locked in the position of the curving road at an angle and the vehicle went off road at approx 45mph down an embankment and into a tree. The air bags did not deploy. The vehicle is totaled and although there were no fatalities minor injuries did occur since the airbags did not keep the passenger nor driver from hitting there head on the windows and door jam, and the steering wheel.
- University City, MO, USA
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Hit a deer head on going roughly 70 mph, airbags didn't go off and radiator and sensor got pushed into the car. Was on the highway just outside of gillete, wy when it occured.
The contact owned a 2016 Toyota Rav4. While driving, the contact had to quickly veer out of the way to avoid striking another vehicle. As a result, he crashed into a tree at 42 mph. None of the air bags deployed. The contact sustained injuries to the chest and shoulder, and also had whiplash. The contact was transported by ambulance to the hospital. A police report was filed. The damage to the vehicle was extensive, primarily in the front. The insurance company declared the vehicle destroyed. The vehicle was towed from the scene to a body shop. The manufacturer hired an independent engineering firm that took the information from the vehicle's black box. Their findings stated that all of the sensors were working and the vehicle's speed was 42 mph. The reason the air bags did not deploy was "insufficient deceleration". the dealer had not been contacted. The failure mileage was 90,000.
The air bag lights comes on and off from the dash all the time, I went to a dealership and they told me that there is nothing they cam do about it because the light wasn't on when I went there but I think they could at least take a look at it but they didn't care, it's a safety problem and they should be more careful with these kind of problem
The contact called on behalf of his spouse who owned a 2016 Toyota Rav4. While driving 30 mph, the contact became unconscious and the vehicle crashed into a tree. The contact stated that the air bags failed to deploy. The contact sustained a fractured nose and bruising to the ribs, which required medical attention. A police report was filed. The vehicle was destroyed and towed to an independent facility. The vehicle was not diagnosed. The dealer and manufacturer were not contacted. The approximate failure mileage was 35,000. Updated 11/28/18
Takata recall, I was involved in a rear ended collision on a highway while stopped causing my car to rearend the car in front of me. The airbags did not deploy and said malfunction on the dashboard. There was $19000 in damage, I asked for the seatbelts and airbags to be replaced because I was afraid to drive the car and feel safe. They would not do it because they said the computer was able to reset. I specifically asked over and over as I could not feel safe, no one would listen so I ended up trading the car that was 7 months old in and taking a loss to feel safe. Since the airbag malfunctioned I could not feel like it would keep me safe in another accident. I have never been in an accident prior to this.
In may, this vehicle was involved in an accident where this vehicle rear ended another vehicle causing major damage to both vehicles. This accident occurred in a 4-lane highway; hwy 60 in phoenix. Prior to the accident, there were no error messages or indicated malfunctions. The car was maintained as recommended by the manufacturer. Immediately upon impact, two error messages were displayed on the dash:H airbag system malfunction and an AWD malfunction 2wd mode enabled. I found this very disturbing as I can't believe the airbags didn't deploy upon impact. As a result, my daughter suffered from a concussion, neck pain, and her knee suffered injury by slamming into the dashboard. Our insurance company, Liberty mutual, was contacted that evening to report the accident. The next day, I filed a claim with Toyota regarding the error messages and the lack of airbag deployment. A third party retrieved the 'black box' from the vehicle and presented a report to Toyota. Toyota claims that the third party determined that the vehicle was operating properly and the airbags should not have deployed. My insurance doesn't believe this to be a true assessment, nor do I. I asked Toyota how to have this escaped to the next level for further review and was told that I had no options available to me. Meanwhile, the car has been repaired however, the airbag icon will not leave the dash and the car repair shop will not release an unsafe car to me. Someone is being reasonable. I'm concerned that the airbag system wasn't working prior to the accident causing the airbags to not deploy and is now indicating that the car is unsafe to drive. Meanwhile, I am stranded in phoenix, AZ because I still do not have a vehicle in which to move my daughter home to N.C. photos and reports are attached for your review. The file from the black box was too large to upload.
The contact owns a 2016 Toyota Rav4. While driving 45 mph, the brake pedal was applied, but the brakes failed to respond without warning. As a result, the contact crashed into an embankment. The front driver, front passenger, and front side air bags deployed. The passenger seat was not occupied. The contact sustained a sprained right ankle, which did not require medical attention. A police report was filed. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and opened case number: 1802082867. No further assistance was provided. The failure mileage was approximately 42,000.
On December 5, 2016 I was involved in an accident. My vehicle was struck in the left front fender by another vehicle. Impact was direct as the other vehicle struck mine at a ninety degree angle causing extensive damage to the fender and left front wheel assembly. Impact forced my vehicle off the highway and into a concrete pillar supporting a steel lightpole. I was travelling about 30 mph at time of impact with the concrete pillar. Sudden impact caused the rear of my vehicle to leave the ground. This was the direct response to the sudden stop. Air bags did not deploy. At the time of accident I was travelling on a highway and in motion. Vehicle was equipped with driver, passenger and side airbags.
The contact owned a 2016 Toyota Rav4. The contact stated that when the brake pedal was depressed, all of the air bags deployed without warning. As a result, the contact crashed into the rear of another vehicle and the front passenger air bag deployed and metal fragments ejected from the air bags along with a yellow powder. A police report was not filed and there were no injuries reported. The vehicle was towed to an auto body shop where it was deemed destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 700.
The contact owns a 2016 Toyota Rav4. While driving approximately 30 mph, another vehicle crashed into the front driver side of the contact's vehicle. The air bags did not deploy. A police report was filed. The driver and passenger sustained multiple injuries that required medical attention. The vehicle was towed to a dealer, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.
A D V E R T I S E M E N T S
- North Charleston, SC, USA