This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving normal, made a right turn and car suddenly restarts, steering wheel locks up during turn for a couple seconds. Electric restart engine and turns off the car and can't gas it, only brake. Car comes back on without me turning it on and does not happen again rest of the drive. Driving normal for 2 days and on the 3rd day, engine restarts again randomly while making a right turn, same exact description as described previously. Driven car for a day and incident hasn't repeated yet. But, now not sure if this affected it, sensors of car door open sign is on when car is turned off and all doors and windows are in place for locking. Only when car is off and I cannot fix it.
Shortly after driving with no issues, the parked car started to smoke from underneath the hood. Within seconds, a large fire had started which completely consumed the car and also spread to my wife's car and the house's carport. Insurance investigator informed us that the fire likely started in/near the engine towards the drivers side based on where the hottest parts of the fire appeared to have been. However, no conclusive determination was made regarding the cause. The car was in good condition and had not had any maintenance work performed on it recently. There were also no signs of intrusion by rodents or other animals. This happened with no warning. I've also since learned this had happened only one month before to the parents of one of our childrens' friends. They also had a Rav4, although not the same model year (I believe it was a 2013). I have also seen many other reports while researching this issue. If there is a defect or design flaw contributing to these fires, it should be addressed quickly!
Temporary loss of power. On a trip from san francisco to cypress, ca on the I-5 freeway cruising at 70 mph a sudden temporary loss of power occurred at least 30 times (this with odometer in 6,000 mile range). I had reported this problem to my Toyota dealer at approximately 3000 miles. They said their technician could not find any problem. Around 1/3/2020 I took it to dealer and said I would leave it there until they repaired it. I purchased an 8 year extended warranty in Oct., 2014. After. 4 days dealer called for me to pick it up. Was told there was no problem, their computer read my car computer and found that while right foot was on gas and left foot either near or on the brake pedal when it occurred. Since my left foot was resting on mat without any movement why didn't the loss of power happen constantly! they said it was a safety feature. I say it is a danger.. I have had it happen making right or left turns & starting when signal turns green. On line I have seen same complaints. One mechanic suggested it could be a mass air flow circuit malfunction. Another said it could be air fuel ratio sensor intermittently failing which could test ok. Notice we only have around 6,000 miles on car we bought in Oct. 2014 because problem cannot be predicted.
Pink coolant kept disappearing. Have to refill once every 6 months. Fill to full and 6 months later coolant will be at low level. Car only 4 years old. It had happened since day 1.
- Philadelphia, PA, USA
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The contact owns a 2015 Toyota Rav4. When the contact started the vehicle and attempted to drive forward, the vehicle suddenly accelerated without warning. As a result, the vehicle crashed into the front passenger tire of a parked and unoccupied vehicle. Afterwards, the engine rpms increased and the vehicle continued to rev even though the contact was depressing the brake pedal with both feet. The contact stated that the vehicle proceeded to move backwards while the brake pedal was still depressed. The passenger was able to reach the gear shift and place it in the park position to stop the vehicle. A police report was filed. There were no injuries. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 40,000.
The contact owns a 2015 Toyota Rav4. While driving 20 mph, the key indicator illuminated, the steering wheel seized, the brake pedal was difficult to depress, and the engine stalled. The vehicle was taken to dch freehold Toyota (4268 U.S. 9 S, freehold, NJ 07728), but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failures and opened a case. The failure mileage was approximately 73,000.
I have bought rav 4 AWD xle 2015 in July, 2015. It started giving me problems within 1 year. I went to Toyota dealer 3 -4 times to fix it. He even replaced transaxle and some bolts and put some engine oil in it but again I got all these engine lights on my car display board. Everytime, no. Of lights are increasing N the display board. Sounds like they are not able to fix this manufacturing defect. Suddenly car became sluggish on the highway, not picking up the speed. So scared to drive a defective car on the highway. Specially when problem is in your car engine.(engine light on, track off on, A/T oil temp on, AWD on, ) what else left in the car. Really fusterated and dangerous. Everytime new light comes on and off.
The contact owns a 2015 Toyota Rav4. While driving approximately 40 mph, the vehicle stalled without warning. The vehicle was restarted and operated normally. The failure recurred twice. The vehicle was taken to the dealer for diagnostic testing, but the technician was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 5,896.
The light on the cruise control stalk blinks and it is very distracting at night while driving. Then the cruise control started dropping out while driving. No warning lights or codes were stored in the computer when checked by the dealer. The dealer replaced the cruise control switch, but the problem got worse. The engine started shutting off while driving on the highway with a total loss of electrical power and would take several minutes before it would restart due to no electrical power. The dealer then adjusted the switch on the brake pedal but it didn't help. The radio/navigation screen has since locked up and you have to restart the car to reset it. The engine will sometimes shut of for a few seconds and the restart on its own while driving. When this happens several warning lights stay on (ABS, airbags, traction control & all wheel drive). The lights do not reset until the car is turned off and back on by the key. I have almost been involved in 3 accidents because of these problems. The car is now in the shop after contacting the manufacturer several times about the failure of the dealer to repair the car and that it is unsafe to drive. It is at a different dealership due to the selling dealers incompetence in their service department and management to address the problem. These problems have been going on for over 5 months and over a period of 15,000 miles and I do not believe it can be fixed and I do not believe the manufacturer is really trying to repair the car because of all the stalling they are currently doing at this time. I need your help.
The car was being driven in philadelphia at a low speed when the engine caught fire. The fire quickly was out of control and destroyed most of the car, including the engine, dashboard, front seats, windshield, windows, front tires which exploded, and airbags.
The contact owns a 2015 Toyota Rav4. While driving 5 mph, the brake pedal was slightly depressed and the engine revved. The brakes failed to respond and the emergency brake was engaged in order to stop the vehicle. The vehicle was taken the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 70,010.
Driving on slight grade at approx. 55 mph. Attempted to pass car in front of me. Checked left lane, semi about 50-75 yards back. Pressed down gas pedal and nothing. It was like the car went into neutral. Meanwhile semi is approaching. Pumped pedal a few times nothing semi has to slow down because I am slowing down instead of accelerating. Finally pedal catches and car accelerates. This has happened about 5 times since I got this car new in January, Toyota dealer service person says this is normal as everything is done by computer now, not hardwire. Computers are exceptionally fast so I don't buy it. He did admit that another Rav4 driver had complained about the same thing I did. He advised me to hold the pedal down and the acceleration will kick it. Tried it. Did not do anything. Very worried. Plus semi driver must think I'm an idiot.
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- Dracut, MA, USA