This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My son was driving our RAV4 LE 2015 and took an exit. While driving, the car shut off, and the dashboard lights blinked. He turned the car on and moved about 40 feet in the exit when the car shut off again, and smoke came from the hood. A few minutes later, the car was on fire. The cause was a battery-induced short circuit. The burned RAV4 LE 2015 is available for inspection. This incident put my son and a friend at serious risk. At this moment, the problem hasn't been confirmed by a dealer or independent service. However, months later, the manufacturer issued a recall on Nov 01, 2023. The vehicle has not been inspected by the manufacturer, police, or any other party. There were no warning lamps or messages, except for the first time it shut off when the dashboard lights blinked.
When I try to start up my car after a full month of parking as usual I knew already it has a dead battery so I jump started then once it started I heard a very small explosion with smoke coming from underneath the glove compartment then I found a very small fire started from the same place so I left the car and I called 911 who came and extinguished the fire after the entire car was already engulfed and exploded in fire. The car closed the other two cars on both sides to melt partially as well. The picture attached has the incident number.
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My vehicle's electrical components short-circuited, steering became difficult to control and the vehicle caught on fire under the hood near the battery compartment.
The recall for my RAV4 was for the battery, and it may cause a fire. The safety of my family members and other families was affected by this fire. We are all displaced. My mom parked our car under our apartment, and 15 minutes later, the vehicle was engulfed in flames. The battery was replaced in 2019, and the rep told us of farmers that they can't confirm that the recall may be the root of the fire. I was told by the farmers rep that a certain battery is responsible for the fire. The car was parked and no lights were on.
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Toyota Rav4. The contact stated that the touchscreen on the main computer failed to show the desired display on the lower right side of the screen. The failure occurred intermittently at first but had since become a persistent failure. The contact stated that the system updates could not be updated as needed due to the failure. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 144,675.
I drove all day for work without issues and when I made a right into my neighborhood, I lost power and power steering. I pulled over and parked my car. I noticed smoke coming from it and popped the hood. The wired connecting to the battery caught fire. It seems the battery could have shifted and grounded itself.
Cause and Origin of the fire which led to the spread from the vehicle to the home resulted from a known issue with stated vehicle electrical failure. Fortunately the homeowner was able to remove herself from the home without injury. The vehicle had been parked and not operating for approximatley 18 hours prior to fire.
Approximately two minutes after turning the vehicle off, smoke started coming from the engine area. Within the next two minutes, flames emerged. The fire quickly engulfed the vehicle in flames causing a total loss. The fire department declared it a loss and stated a cause will likely not be known by them. I was not in the vehicle at the time of the smoke. A truck next to the vehicle quickly moved away. Insurance company is in route to investigate. No warning signs prior.
Today I started my RAV4 in my driveway to warm it up and went back in the house. Approximatly 5-10 minutes later someone knocked on the door to let me know the car was on fire. The fire department said it was likley that the fire started in the engine and spread to the rest of the vehicle.
Radio and Navigation system is not working. Dealership stated this is a factory problem that is very costly to repair. A lot of Toyota vehicles are having the same problem. It is a safety issue because driver can't use the hands free option or navigation system. So using the phone while driving is really not safe!
The infotainment unit is stuck in a loop. Spoke to multiple dealers that said they-??ve seen at least 200+ of these issues in the past year. They said their fix is a total replacement of the unit.
The contact owns a 2015 Toyota Rav4. The contact stated that whenever the vehicle was started, the instrument panel went blank and then illuminated as needed. Additionally, while driving at undisclosed speeds, the vehicle was jerking. The contact stated that on one occasion while driving 45 MPH, the instrument panel went blank and the radio became inoperable; however, soon after the failure, the functions returned and operated as designed. The contact took the vehicle to a certified mechanic who was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
The power hatch door liftgate support rods problems. The hatch door won't close. This is the third times. First two times were under warranty, this time is after warranty. The liftgate must have mechanical or design problem when manufacturing. If the hatch back door suddenly drop, it will hurt my head or body when I try to reach my trunks.
Power to the vehicle was lost while making a turn under a stop light. Emergency flashers were used. All dashboard lights came on at the time the vehicle lost power. Radio stopped. The car was turned off and was able to be restarted after several seconds. The danger was having a vehicle stopped under a stop light for several seconds. The problem has yet to be repeated. It happened just this morning 5/23/22. No other warnings were given before loss of power. We have not yet had an inspection by any other parties but will plan on it as we are aware there had been an issue with a 12 volt battery case in the past on this model.
A D V E R T I S E M E N T S
- San Juan, PR, USA