This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Today I started my RAV4 in my driveway to warm it up and went back in the house. Approximatly 5-10 minutes later someone knocked on the door to let me know the car was on fire. The fire department said it was likley that the fire started in the engine and spread to the rest of the vehicle.
Radio and Navigation system is not working. Dealership stated this is a factory problem that is very costly to repair. A lot of Toyota vehicles are having the same problem. It is a safety issue because driver can't use the hands free option or navigation system. So using the phone while driving is really not safe!
The infotainment unit is stuck in a loop. Spoke to multiple dealers that said they-??ve seen at least 200+ of these issues in the past year. They said their fix is a total replacement of the unit.
The contact owns a 2015 Toyota Rav4. The contact stated that whenever the vehicle was started, the instrument panel went blank and then illuminated as needed. Additionally, while driving at undisclosed speeds, the vehicle was jerking. The contact stated that on one occasion while driving 45 MPH, the instrument panel went blank and the radio became inoperable; however, soon after the failure, the functions returned and operated as designed. The contact took the vehicle to a certified mechanic who was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
- Spring Valley, NY, USA
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The power hatch door liftgate support rods problems. The hatch door won't close. This is the third times. First two times were under warranty, this time is after warranty. The liftgate must have mechanical or design problem when manufacturing. If the hatch back door suddenly drop, it will hurt my head or body when I try to reach my trunks.
Power to the vehicle was lost while making a turn under a stop light. Emergency flashers were used. All dashboard lights came on at the time the vehicle lost power. Radio stopped. The car was turned off and was able to be restarted after several seconds. The danger was having a vehicle stopped under a stop light for several seconds. The problem has yet to be repeated. It happened just this morning 5/23/22. No other warnings were given before loss of power. We have not yet had an inspection by any other parties but will plan on it as we are aware there had been an issue with a 12 volt battery case in the past on this model.
The contact owns a 2015 Toyota Rav4. The contact stated that while his wife was driving, the instrumental panel shut down after the vehicle was pulled over. The contact mentioned there was a dark brown smoke coming from the front passenger dashboard and the front of the vehicle was on fire. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a tow lot. The contact contacted the dealer to inform the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000.
Purchased our Rav4 (Certified Used Car) from a Toyota Dealership in January, 2018. On December 12, 2021, I went into our garage to start the car. Upon turning the ignition key, the car starter clicked and the car's starter did not turn. The instrument lights also started to blink on and off, so I turned the ignition key to the off position. I removed the battery and took it to our local mechanic who tested the battery and determined that the battery was dead and that it would not accept a charge. This battery was the second new battery that I had installed in the car, and the second one to fail. I took the dead battery back to Walmart where I purchase it, and Walmart replaced it for free under warranty. I installed the brand new battery to the car. Upon connecting both the positive and negative wires correctly to the positive and negative terminals of the new battery, the car's starter began to turn, but there was no key in the ignition when the starter began to turn. As soon as the car's starter began to turn without there being a key in the ignition, I disconnected the battery cables immediately as a precaution and I made an appointment with the service department at a Toyota Dealership nearby. I had the car towed to the Toyota Dealership. The Toyota Dealership told me there was a battery recall on the car to verify it's size. The Dealership diagnosed the car's electrical system and said that the battery was sized and installed correctly, but there was a short in the electrical system. The dealership said that they would need to remove the faulty car starter that was installed prior to me owning the car, and the dealership would need to restore the starting system to OEM specs. Total cost was $558.02 for the repair.
The electrical system failed and the car has been towed by State Farm Insurance to Cop-art Savage Vendor in Elgin Il today. My safety was at risk by fast rapidly engulfing flames coming from under the car hood.The problem has not been reproduced or confirmed by a dealer or independent service center that we know of. Vehicle or components have been inspected by police, and might have been inspected by our Insurance after the vehicle was towed. There was a warning battery light just before smoke came out from under the hood, then the car stopped and then flames started to come out from under the hood engulfing the front part of the car.
My wife was driving her 2015 Toyota Rav4 on September 13, 2021 when the car stalled while on the interstate. She coasted to the side. It started back up so she continued to work which was off the next exit. As soon as she entered the parking lot, the Rav4 stalled again and she was able to coast in to a parking lot. As soon as she walked inside the building the Rav4 caught on fire. There were no warning lights are any indication of anything wrong with the vehicle up until this point. According to the dealer and the insurance company, the battery caught on fire. What exactly caused this I do not know. The Insurance company deemed the vehicle a total loss per the Toyota Dealers recommendation.
Slow down to make a right turn, the car completely shut off. Put on emergency lights pulled into nearest safest parking lot, braking systems failed, finally put car in park. Pulled keys out of ignition. Took a look around nothing was physically wrong, got back into vehicle started it, with no problem. Took it through the same parking lot, through the drive-thru. Started smoking at the second window, pulled back into the parking lot, shut off vehicle. Got out of vehicle to access smoke, fire started, got back int car then an explosion. Grabbed my daughter and my things the best I could. There was about two or three more explosions afterwards, the fire department came to take out the flames; this was after other employees from the same area tried to put out the fire with fire extinguishers but it wasn-??t much help. It halfway burned into the ground, the Fireman had to use the jaws of life to get the hood off of the car to extinguish the fire.
Driver was driving on the highway when the screen turned off and on and the steering wheel seized momentarily. Approximately 5 minutes later, screen went blank again and could not accelerate. Driver pulled over to the side of the road. Strange noises were coming from under the hood and the car starting smoking and then caught on fire.
The contact owned a 2015 Toyota Rav4. The contact stated that after pulling into the driveway after driving for approximately 30 minutes, the contact parked and exited the vehicle. The contact stated that approximately 10 minutes later there was a loud explosion heard. The contact looked out to see the vehicle on fire. The fire department was called and extinguished the fire. The contact was unsure if a fire report was filed. The vehicle was deemed a total loss. The cause of the failure was unknown. There were no injuries sustained. Neither the dealer nor the manufacturer was made aware of the failure. The approximate failure mileage was 123,000. The VIN was not provided.
While on highway or city street at times the radio and panel lights flicker and the sound system goes off and will not return till I stop the vehicle and turn it off then once I start the engine the sound system will come on once again. Also at times the high beams will take a while to come on. The rear diir will not open in automatic must be hand forced. The rear suspension is as it does not exist
The vehicle stalled while I was driving on a highway at approximately 55 mph. I had been driving for 15 minutes. I lost power at the dashboard, lost power steering, and the engine stopped running. I coasted to a side street and stopped the car. I opened the hood, and discovered a fire in the engine compartment. The battery cable closest to the engine was on fire, and had melted one corner of the battery. A passerby helped extinguish the fire, and the fire department was called to inspect and make sure the fire was out. Earlier that day, the vehicle stalled in the same way while driving approximately 5 mph in a parking lot, but the power came back in a few seconds. Immediately preceding that was a 1-hour drive at interstate highway speeds with no troubles.
The car was running on the street in the city when it suddenly stopped, fire and smoke rose from the battery's side. After extinguishing the fire, the vehicle could not move, and had to call the tow truck to the repair shop. I have witnesses.
Driving normal, made a right turn and car suddenly restarts, steering wheel locks up during turn for a couple seconds. Electric restart engine and turns off the car and cannot gas it, only brake. Car comes back on without me turning it on and does not happen again rest of the drive. Driving normal for a few days, happens again, engine restarts again randomly while making a right turn, same exact description as described previously. Multiple dates of occurence
A D V E R T I S E M E N T S
- Severna Park, MD, USA