This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hi I am writing about my 2014 Rav4 my mileage is 62,000. Prior to this car being 3 years old and 55,000 miles the radio shorted out including the bluetooth and navigation. I am shocked Toyota has not done a recall when it is evident this is a common defect. Browsing you tube shows many, many people have the same problem with their Toyota radio. After months of silence I ended up paying $1345.41 to replace this upon reasearch seems to be a common known problem. My invoice #tocs231192 with dublin Toyota is dated 3/16/2017. I am asking for your review, consideration and response in this matter
Recently I was driving my 2014 Rav4 near downtown tampa on adamo drive and was taking a left turn, and suddenly I heard some kind of noise and felt like my vehicle went dead without any electrical power and it started reversing on it's own and spun to right. Fortunately since I was taking a turn I was hardy at a speed of about 10 mph and hence my front right passenger side door & head light etc. Got damaged and there was a very minimal damage to the front fender on the driver side of the vehicle behind our Rav4. For the same reason none of us - either myself, my front co-passenger or the driver of the vehicle behind our Rav4 were physically hurt and were very safe after this incident. The driver of the vehicle behind our Rav4 informed that he heard a kind of strange sound and saw our Rav4 reversing & turning right, and he moved away into the right lane. The police officer, who has come also informed that she has come across this kind of incidents with Toyota vehicles recently, and did not give me citation after reviewing my incident free driving record and also she could not find reason for this freak incident which looks more like a mechanical defect of my Rav4, and advised to take to Toyota dealer for further investigation & resolution. On further research we found that there is a serious recall - "electrical power assist system" (eps) for 2014 Rav4 which was identified & documented by Toyota on 03/13/2015 but was not notified to the customers. We have contacted Toyota company, complained about this incident, informed the recall and we are waiting for a response from Toyota after a thorough investigation, computer data analysis from our Rav4. I am herewith attaching the documentation for the recall. I am very much worried & concerned about this incident, since it is of very serious safety issue. Please review and reply as soon as possible. Thank you in advance.
The electrical wiring was eaten by a rodent. The rodent made a nest in the engine area after eating the wires. The repair of the vehicle is costing us $1510 plus a rental car.
At approximately 8:20 am on Friday, January 16th, 2015, I was pulling into an empty parking spot in front of my apartment complex after dropping my 6 year-old at school. This was a routine as I do this every morning. However, as I was slowing the car down preparing to park (5-10 mph), the car suddenly accelerated (approximately 25-30 mph) and ran over the sidewalk, bushes and into the side of my apartment complex. Despite my attempts to brake, the car would not stop. In the process I ran through the side of my apartment complex wall and front gate, nearly going right through my front door and living room where my 6 month old and wife were playing. I had to place the car in park and turn the car off. That stopped the car. I then turned the car back on and reversed. Luckily no one was injured, but there was substantial damage done to the side of my apartment complex and my vehicle. Should be noted, that despite the impact, no airbags were deployed. At the moment, my insurance company has me at fault. I have filed with Toyota corporate and they are having a specialist investigate the vehicle. I do not feel safe in this car. And hope that this is investigated further. Had I not turned off my car, I would have surely gone through my front door and into my living room, potentially hurting my 6 month old and wife.
- Ladera Ranch, CA, USA
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New rav-4 was slightly more than 1 month old (7/1/14 to 8/11/14). We were driving back to atlanta from vacation in the outer banks, we were using cruise control to maintain speed on the expressway. We came across a slower moving truck and pulled into the passing lane, still using cruise control. While passing slow truck, another truck came up on our tail at a higher rate of speed. I stepped on the gas to get in front of the slow truck, intending to enable the fast truck to pass us once we were in front of the slow truck and back in the normal lane. Instead of speeding up, rav-4 lost power and quickly slowed down, to the point of needing to pull behind the slow truck that we were trying to pass and having to pull to the shoulder of the road. The fast truck on our tail started to (slightly) fishtail and might have crashed into us if the truck driver had lost control of his vehicle. We pulled to the side of the road and tried to rev the engine, but got no response, the engine almost stalling. Since the engine was not responding, we shut the car off, and restarted, and were able to continue with no further problems, but didn't use the cruise control again for the rest of the ride home. We reported the incident to our dealer, and were told that this would be very difficult to trouble-shoot, and to continue to drive and bring it back if it happens again. We no longer trust the cruise control on this vehicle and will not use it again.
After getting T-boned at an intersection, my Toyota Rav4 immediately caught fire. The car was hit on the passenger side by the right wheel and right to mid section of the hood. When I got out of the car it was already on fire.
The contact owns 2014 Toyota Rav4. The contact stated that the dealer advised that the on and off button to the bluetooth that was standard with the vehicle should shut on and off by using the power button. The contact stated that the power button was defective and would not turn the bluetooth off when it was engaged. The contact's heart also began to function abnormally and she became extremely weak, nearly collapsing after exiting the vehicle due to the inability to turn the bluetooth off and on in order to prevent it from interfering with her pacemaker. The contact also stated that she advised the dealer prior to purchasing the vehicle that she had a pacemaker. The contact was concerned about the safety hazard of driving the vehicle because the owner's manual indicated caution if the operator of the vehicle had medical devices such as pacemakers. The general manager was notified that the contact became ill and stated that she should have been careful. Additionally, the vehicle could not be locked or unlocked using the remote key fob. Instead, the vehicle would exhibit an abnormal sound and the lights illuminated. The failure mileage was unknown.
When vehicle is started and put into reverse the backup camera is dim and unviewable for 15 sec. Backing up during this period is obviously hazardous and it is very annoying to have to wait until it becomes visible. This is related to the whole display console as the radio, nav system, and bu camera all come on after 15 sec. This does not happen on my wife's 2007 prius although occasionally it does not switch to the bu camera at all.
A D V E R T I S E M E N T S
- Livermore, CA, USA