This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Toyota Rav4. While driving approximately 10 mph approaching a red light, the contact attempted to stop the vehicle, but the brake pedal traveled all the way to the floorboard. The brake pads and rotors were checked by the contact and found to be in good working condition. The vehicle was taken to the dealer (hixson Toyota, 11981 lake charles, leesville, la 71446) where it was diagnosed that the master cylinder failed and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
- Fort Polk, LA, USA
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- Fort Polk, LA, USA