The contact owns a 2013 Toyota Rav4. The contact stated that the rear driver and passenger seat belts failed to lock. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the mechanism and panel needed to be replaced. The local dealer and manufacturer were not contacted. The failure mileage was unknown.

- San Jose, CA, USA

My seat driver side seat belt did not work in a crash but the passenger worked

- Winnipeg, AA, USA

Continually since we have owned this vehicle, the drivers seat belt will not release to engage the seat belt. We have struggle with this, and as such on numerous occasions have driven the vehicle without the seat belt fastened, for as many as five blocks. This is unsafe. The dealer, and Toyota advises me that "you do not know how to use a seat belt". are they crazy? I am 64, and know about seat belts, and safety. My father had many awards from the usaf for safety, and vehicle maintenance. This is a problem I have also have issues with the accelerator sticking, not sure if it ties to the cruise control. Finally the gps gives incorrect or erroneous directions. They tell me it is up to date. The air bags based upon news are an unknown issue. It seems with these issues, they should replace vehicles before customers are injured, but the bottom line, is there profit margin/

- Fairfax, VA, USA

While driving down a bridge at approximate speed of 36 and before the red light I left my right leg from the gas pedal and pressed on the brake pedal to get ready to stop by the red light. At that moment the brake pedal did not respond to my leg pressing and the total braking system did not respond having cars stopped infront of me by the red light I had to turn the steering wheel to the right and hit a big tree. The damage reached almost to the middle of the front hood; however, no any air bag was deployed or activated due to the crash and I was transferred to the hospital by the ambulance and been hospitalized for seven days and for the first four days I lost any sensation in my both legs with a sever spine pain and until now my both legs hurt me and so does my back ( spine ). pictures are available. The car still under the manufacturer warranty and all the services were connected by the Toyota dealership service. The last was conducted at the dealership on Sep 15, 2014 at 13:25 - 14:39. I have always taken the car to the dealer's service exactly as the dealer recommended.....updated 01/23/15..........updated 12/15/15 updated 9/15/2017

- Baltimore, MD, USA