CarComplaints.com Notes: The 2013 RAV4's top complaint is that the navigation screen is impossible to see in direct sunlight.
While certainly an annoyance, it's not a big deal in the world of car problems. Luckily the fix is a $10 anti-glare screen cover.
9.5
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
976 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The gps is unusable in daylight due to the glare...my other car, a Subaru, works perfectly. Toyota complain division is very polite but says the vehicle is ok? silly but I gave up contacting them.
It is nearly impossible to see the navigation screen from the normal driving position in the sunlight due to glare. This causes the driver to take his eyes off the road for an extended time. This is unsafe and could cause and accident. Toyota service claims the system is operating as designed.
There is huge sun reflection on navigation system & you have very poor vision on navigation. Time to time you have to change your head position to find right angle to read navigation display. This will danger the life of driver tremendously.
When driving at any speed, under any condition, it is impossible to see the navigation screen, causing the driver to look, rather than glance, at the screen to determine driving instructions, road hazards, warnings, etc. The glare is almost blinding at times.
At any speed in any weather it is impossible to see the navigation system in this vehicle...this needs addressed by the manufacturer as is a paid for upgrade and due to people working to see the system accidents are going to happen.
- Huntley, IL, USA
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When driving at any speed, under any condition, it is impossible to see the navigation screen, causing the driver to look, rather than glance, at the screen to determine driving instructions, road hazards, warnings, etc. The glare is almost blinding at times.
The installed navigation screen is impossible to see in the driver's normal driving position and in almost any daytime lighting condition. Glare from the screen and dashboard borders on unsafe. There is no way to safely use that item and the 12 or so functions located there without significant distraction. Because of the potential distraction this will cause accidents and some will be fatal.
The installed navigation screen is impossible to see in the driver's normal driving position and in almost any daytime lighting condition. Glare from the screen and dashboard borders on unsafe. There is no way to safely use that item and the 12 or so functions located there without significant distraction. Notified the service manager 2 times and both times was told they were not aware of the problem. Because of the potential distraction this will cause accidents and some will be fatal.
I own a 2013 rav 4 limited with entune navigation. During the day it is not possible to view the screen. Toyota should take action to correct this issue.
I have a 2013 Toyota Rav4 limited. In any significant ambient light level, the navigation screen is not visible. The glare on the screen is horrific. Notified dealership. They checked it out and confirmed that I did, indeed, have a problem. Dealership made an appointment with me to meet with a factory rep. I met with the rep, and he agreed this is a real problem, however he had no immediate solution. I contacted the Toyota "hotline" and they referred me back to the dealership. This is a very dangerous situation, trying to position my head so that I can try to get a clear view of the screen. (which is still not possible) I feel like I have spent in excess of one thousand dollars for an option that is unusable. Please help! Toyota does not seem to be listening to me.
At any speed in any weather it is impossible to see the navigation system in this vehicle...this needs addressed by the manufacture as is a paid for upgrade and due to people working to see the system accidents are going to happen.
Purchased new 2013 Rav4 on 23 Mar 13. The entune navigation display (both day and night mode) is very difficult to see in bright daylight (in day mode) or at night time (in night mode). This is a serious distraction when using the navigation and results in the driver having to avert eyes to Focus on the display longer than necessary for details. This could result in an accident. A normal display would not have these issues. I have examined another brand new Rav4 with the same issue. The dealer also replaced my entune system; the problem still persists. It is a design flaw. Please prevail upon Toyota to fix this with either a hardware or software update.
A D V E R T I S E M E N T S
- Cape Elizabeth, ME, USA