Problem 1 - I have brake noise and brake does not stop properly. Spoke to Toyota dealer and then created a case number with Toyota customer experience. Toyota verified and they say no problem in brake. What Toyota says after inspection - *inspect brake linings and check parking brake adjustment ~|~*inspect brake linings and check parking brake adjustment ~|~ ~|~could not verify brake noise.front brakes have 5 mm remaining and rear brakes still have 7 mm.all good and no tsb pertaining problem 2 - the vehicle has a wind like noise when driving the freeway, which Toyota says they fixed and the problem was "secure loose roof rack bar".

- Sacramento, CA, USA

I have a serious concern over the design of the brake and gas pedal width on my 2011 Toyota rav. My problem is that my dress shoes and recreation boots are getting caught on the brake pedal when I swivel from the gas to the brake pedal. On multiple occasions, I came close to serious accidents. I avoided the accidents by quickly sliding my right foot to the right and completely lifting my foot up and over to the brake pedal. During one of these maneuvers, moving my right foot quickly to the right resulted in the lip of the sole on the right side hitting the gas pedal and causing acceleration of the vehicle. This problem does not occur when I wear sneakers, as the sole of the sneaker does not have an approximate half-inch lip on the sides. Also and most important, I drive a Toyota highlander and this problem does not happen. I also did not have this problem with my Camry, which I traded in for the rav. The above vehicles has close to a five inch width separation between the brake and gas pedals. I've brought this to the attention of my Toyota dealer and the maintenance manager. They have been responsive of my concern, forwarding my complaint to the area maintenance manager. I met with the area manager explaining the problem. He proceeded to take pictures of my shoes and the 3 inch width between the brake and gas pedals. That meeting ended with the area manager opening a case and the promise he would refer my problem to his appropriate management. To date, my case is still with Toyota. My local Toyota dealer maintenance manager has contacted me advising that the case is being handled at a higher level.

- Oakdale, NY, USA

I experienced a sudden vehicle acceleration event on April 6th. I followed Toyota's investigation procedure and even met with a technical expert and we agree on the following points: The event would have shown up as two separate events in the ABS history queue. An initial vsc event (sudden acceleration) closely followed by the ABS event (my pressing on the brake pedal harder in response to the sudden acceleration) if a check of the ABS history queue would have been done immediately, both events would still have been stored in the ABS history queue. The small capacity of the ABS history queue, coupled with the recording of many frequent traction control (trac) events pushed the record of my ABS- and vsc events out of the ABS history queue. The ABS system should not engage when the vehicle is stopped or moving slowly as in my incident. So, there was a malfunction of the control system that remains unresolved. Toyota refuses to acknowledge the existence of the problem. Because the ABS system should not have engaged when the vehicle was either stopped or moving slowly, there is absolutely clear evidence that there is something wrong with my vehicle. I think Toyota is engaged in a cover-up regarding the sudden acceleration problem. I request that the us federal government order Toyota to do the following since they refuse to do it voluntarily or at my request: Include an immediate examination of the ABS history queue in the health check. Create, and install in my Rav4, a new version of electronic control software that implements the following changes: A.separate queues for each for each of the three types of ABS history events: ABS, trac, and vsc B.increased ABS history queue capacity to ensure that 90 days of each of the three types of events are stored. C.all ABS history events are time-stamped and date-stamped.

- San Jose, CA, USA