This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Loud bang which sounds like a hammer hitting the bottom of the vehicle. Problem first noticed around 1000 miles and happens frequently. It happens typically when passengers are in the middle and or 3rd row seats at speeds usually above 25 miles per hour. This is an ongoing problem with my 4 wheel drive, 3rd row seat Rav4 now at 73K miles. It can happen within a few miles of each incident or go hundreds of miles before it happens again. Very alarming. I have taken it into the dealer several times yet every time their technicians take the vehicle for test drive, they can not replicate the problem.
- Cherry Hill, NJ, USA
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- Cherry Hill, NJ, USA