This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V577000 (visibility/wipers); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was notified in 2013 of three (3) recalls nothng has been done to address the issues. I contacted my local dealer and the service manager said "there is not safety problem and I have looked at the vehicle and northing is wrong' I forced the issue and they did an "interim" fix. Is not three years a long time for them to be getting the parts as that is the excuse I was given by the service manager.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V577000 (visibility/wiper); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 15V577000 (visibility/wiper) and 16V096000 (seat belts). The manufacturer had not supplied the parts to the dealer within a reasonable time frame, so the contact was unable to determine when the vehicle would be repaired for an extended period of time. The manufacturer was unable to provide a specific time frame to supply the parts to the dealer. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Canon City, CO, USA
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The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 15V570000 (visibility/wiper) and 16V096000 (seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Rav4. During inclement weather and utilizing the windshield wipers, the wipers made an abnormal noise and seized to operate. The contact stated that the wipers started working again independently, but the failure recurred intermittently. The contact received notification of NHTSA campaign number: 15V577000 (visibility/wiper); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V577000 (visibility/wiper); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact attempted to get an interim repair as indicated in the recall notice, but the dealer stated that the interim repair would not be completed because they only would perform the final repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 16V096000 (seat belts) and 15V577000 (visibility/wiper). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. VIN tool confirms parts not available.
I received a safety recall notice (interim notice) from Toyota on 4/20/2016 regarding wiper motor link corrosion on my 2011 Toyota Rav4, NHTSA recall 15V-577.in the interim notice it states that an interim repair will be performed at no charge. I called two (2) Toyota dealers and both said I have to wait for the final repair notice. Yet in the Toyota letter to their dealers dated 2/25/2016 it clearly states that interim repairs will be made to vehicles listed in phase 2 (F2S), cold weather climate states. It also states that in the notice that I received. There appears to be some confusion between Toyota and their dealerships regarding interim repairs because what the dealers are saying is not what is written in the letter that I received.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 15V577000 (visibility/ wiper) and 16V096000 (seat belts); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 16V096000 (seat belts) and 15V577000 (visibility/wiper). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was notified of a safety recall that began on September 11, 2015. In November I called the local Toyota dealer and they said they should have the part soon and I needed to wait for the second letter. 7 months later the upgraded windshield wiper system is still unavailable. It is unacceptable that when someone's life may be on the line they appear to be unwilling to try to fix a potentially life threatening manufacturer defect. I have driven in a couple rainstorms since and there was one incident late last year where my windshield was completely covered by water and I could not see through for a second. Thankfully there was next to no traffic on the road and I had no vehicles in my immediate vicinity. I was going into a turn on the freeway with several lanes around me.
The contact owns a 2011 Toyota Rav4. The contact received a recall notice for NHTSA campaign numbers: 16V096000 (seat belts) and 15V577000 (visibility). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V577000(visibility/wiper); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 16V096000 (seat belts) and 15V577000 (visibility/wiper). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V577000 (visibility/wiper); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2011 Toyota Rav4. The contact received notification for NHTSA campaign number: 15V5770000 (visibility/wiper) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was unavailable.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V577000 (visibility/ wiper); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V577000 (visibility/wiper); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the isse. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- San Jacinto, CA, USA