This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Toyota Rav4. The contact received notification of NHTSA campaign id numbers: 12V373000 (suspension) and13V383000 (suspension) but was advised by the dealer that the parts needed to complete both repairs were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2010 Toyota rav 4. the contact stated that he received recall NHTSA campaign number: 13V383000 (suspension). The contact attempted to have the vehicle serviced but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. There are no failures at this time.
Nothing has happened yet other than I think this has caused my tires to wear prematurely and am worried this repair is taking extremely long to get repaired. I need new tires and alignment but will need another when my repair gets done. I think Toyota should repair and replace alignment and tires for free. Tires did not wear even. Found out from dealer new tires are required. 6/32 outer edge of tire and center of tire but 2/32 on inner edge of tire.
TL- the contact owns a 2010 Toyota Rav4. The contact stated that the authorized dealer stated that they do not have a remedy to repair the vehicle at this time. The contact was to be notified when the remedy is ready.the contact received notification of a Toyota recall number: (csj and coj) and stated that the parts were not available. The dealer advised that part was not available to complete the required repairs. The manufacturer was contacted and provided an unreasonable estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Dyd
The contact owns a 2010 Toyota Rav4. The contact stated that she was very concerned about her safety since the manufacturer had not made the parts available for NHTSA campaign number: 13V383000 (suspension). The dealer was contacted. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
- Lewistown, PA, USA
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TL-the contact owns a 2010 Toyota Rav4. The contact received two recall notices; recall NHTSA campaign id number: 13V383000 (suspension) and NHTSA campaign id number: 12V373000 (suspension). He was advised by a dealer that his VIN was associated with one of the two recalls. An authorized dealer advised the contact that had to reschedule two additional appointments none of which were honored since the parts were only available prior to the appointments but no longer available when he arrived. The vehicle was not repaired. The manufacturer was notified of several attempts made to honor the recall. There are no failures at this time. Rk updated 3/28/14
The contact owns a 2010 Toyota Rav4. The contact stated that while driving approximately 45 mph, the rear end of the vehicle began shaking continuously. The contact referenced NHTSA campaign id number 13V383000 (suspension) however, the remedy part was not available for the contact to have the repair performed. The manufacturer was notified of the problem. The approximate failure mileage was 30,100.
The contact owns a 2010 Toyota Rav4. The contact stated that she received notification of NHTSA campaign number: 13V383000 (suspension) and stated that the parts were not available for the recall repair to be performed. The contact stated that a vibration and a clucking noise was being heard from the rear of the vehicle when traveling a minimum of 40 mph. The vehicle was not repaired. The failure mileage was 27,000.
Putting into a parking stall (at a rest stop)with foot on the brake pedal, the Rav4 acceelerated at a high speed, only stopped after hitting a sign pole, still accelating, only stopped by turning motor off with ignitoin key.the air bags did not activate with $8809 in damage.this vehicle has 2 recalls on the accelleration problem,1 on the rear suspension. Also rear middle seat belt not working and tire pressure continous to not function ather being fixed.
I have taken my 1 month certified newly purchased vehicle for what I describe as brakes/suspension problems. According to the dealership, they cannot find any problems with the car. I have already stated that I drive with my grandkids in the car. They seem to ignore and find nothing wrong with the vehicle. I feel there is definitely a safety issue!
The contact owns a 2010 Toyota Rav4. The contact stated there was a recall associated with NHTSA campaign id number 12V373000 (suspension:rear). The remedy part was on a massive back order for an unreasonable length of time. The contact was displeased to know it had been over three months since waiting for the part and was concerned of the safety issue. The manufacturer was notified of the problem. The contact had not experienced failure at this time.
I received a safety notice about my car like 2 months ago. And I still havent received the other letter saying the part was ready so I can get my car fixed. I travel alot with my kids and every time I use my car I fear something might happen. According to the letter sent. We were suppose to get another letter sent out to tell us the part was ready and we can get this part put in our car. But its already November and nothing yet. Please for the safety of my family and other families. Dont let something tragic happen to get this part sent out!! thanks!!! the incident date is just the date the letter was sent out. I just couldnt skip that part so I put that date.
The contact owns a 2010 Toyota Rav4. The contact stated that while driving 65 mph the driver side front wheel and tire separated from the vehicle. The contact was able to maintain control and merged to the side of the road. The vehicle was towed to the local mechanic who stated that the failure was located on the front suspension and was caused by shredded lug nuts. The mechanic advised that the wheel, tire, lug nuts, bumper, lamp, the rotor lower control arm, hub assembly, seal, ball joint knuckles, brake pads and the axle needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 28,458 and the current mileage was not available. Updated 9/12/12
A D V E R T I S E M E N T S
- Groveland, CA, USA