This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Toyota RAV4. The contact stated that she gets her vehicle maintenance on a regular basis, however, when she took her vehicle to get serviced by an independent mechanic she was advised that the oil was low. The contact stated that they put oil in the vehicle, however, when it was time for the vehicle to get maintenance again, she was again advised that the oil was low and that the vehicle was leaking oil. The contact stated that after a while she noticed she was inputting 3 quarts of oil per week in the vehicle. The contact stated that there were no warning lights illuminated on the vehicle at the time of failure. The contact stated that she does not know if the vehicle was losing oil until she checks the oil, which occurs on a regular basis. The contact stated she did contact the manufacturer, who was not able to assist. The failure mileage was 200,000.
The contact owns a 2010 Toyota Rav4. The contact was stopped at a light when the engine rpms increased to 5000 abnormally. The contact put the vehicle in park and attempted to turn off the vehicle, but the vehicle would not shut off immediately. Once the vehicle was completely shut off, the contact turned the vehicle back on and the vehicle began to drive normally. The dealer inspected the vehicle but was unable to determine the defect. The manufacturer was not contacted and the vehicle was not repaired. The approximate failure and the current mileage was 16,000.
On several occasions the cruise control did not disengage, either when the brakes were applied or the lever pulled. It has accelerated at least twice while approaching slowed traffic, ahead.
With the vehicle in park and the brake pedal depressed, the engine reved immediately to around 6000 RPM when started. I turned off the engine without shifting out of park, got out of the car, and visually checked the floormat. It was not touching the throttle pedal and the throttle pedal did not appear to be depressed. After approximately 1 minute I started the engine a second time and the same thing occurred. I then waited approximately 5 minutes, pumped the throttle pedal several times, then started the vehicle a third time. This time the vehicle started normally (engine idling). I then drove home without further reving issues and have not had any reoccurence since the incident date. I took the vehicle to a local Toyota dealership for service the next day and was told that it was a floormat issue, and my driverside floormat was removed by the dealership. I disagree with this assessment. It is important to note that before I had the reving issue upon starting the vehicle, my last interaction with the vehicle was to have my foot completely off the gas pedal as I was steering the car into a parking space, when I was using only the brake pedal to moderate my speed, with no throttle pedal pressure being applied by me, and with the engine idling, as is normal. Do not see how this could be a residual stuck throttle pedal issue when I returned to my automoble and started the engine to drive away. The only other factor which may (or may not) be relevent was that when I turned the engine off after parking, I did not first turn the radio off, which I usually do. I believe I was tuned to a satellite station at that time (xm).
- San Francisco, CA, USA
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On a public main street traveling 35-45 mph, started to brake to stop for a light changing from yellow to red. As the brake was applied, the engine began to rev to 5000 RPM. The brakes were holding back the car, but the acceleration was persistent. The car barely stopped before entering the intersection, but the engine remained at what appeared to be full throttle. I shifted the stopped vehicle into park on this automatic transaxle vehicle. The engine/transaxle made a significant "bang" as it was shifted, the engine stopped revving and the accelerator pedal shot back toward my leg hitting my ankle. At no time did my right foot leave the brake pedal. In fact, I was pressing the brake with all my strength to complete the stop. This is the third time something like this has been reported by family members. It was my first direct experience with it and the vehicle is just over a year old. It has been into the dealer for this reason and received a recall upgrade several months ago during a routine free maintenance visit. I have contacted Toyota directly to terminate my lease on this and another exact same make/model/year leased the same day. I feel that Toyota has not fixed the issues from 2010 and that adjustments to the floor mats and accelerator pedal are not addressing what is really wrong. The fact that both vehicles were supposed to have received "reprogramming" to solve this issue leads me to believe there is a software problem that remains undiscovered. Updated 10/03/11
I was driving alone into the germonds village condominium development located off eastlyn drive near route 304 in bardonia, NY. I drove slowly into the complex parking lot. I turned right to park in a space in front of a garbage collection structure. While entering this space, I was driving very slowly. I placed my foot on the brake to stop when suddenly the car accelerated, made a 'changing-of-gear type sound' and catapulted into the garbage structure at a very high rate of speed. The structure caused the car to stop. I put the car into park and shut the engine off. Notably, neither the driver side or passenger side airbags deployed. I was shaken and very scared but not injured. The car sustained heavy damage to the front end, front right side and the right front tire. The structure (brick sides with garage door in middle) also sustained heavy damage especially the bricks on the right side that crumbled. I notified Toyota and await their engineering inspection.
On September 1 I was driving in a congested area approaching an intersection with stopped traffic. As I was applying my brakes I suddenly felt my 2010 Toyota Rav4 lurch forward - at first I thought I had been hit from behind, but a quick glance in my rearview mirror indicated the car behind me was still at a safe distance. I quickly turned off my radio to hear my engine roaring as I was continuing to apply the brakes. I then put the Rav4 in neutral while the engine continued to roar. Once in neutral, the Rav4 came to a stop. I then depressed the accelerator several times and the engine settled down. As I approached the intersection I was traveling at a slow rate of speed. When I applied the brakes the rav 4 was slowly coming to a stop until I felt the car lurch forward. Once I began applying the brakes I did not take my foot off the brake pedal, nor did I apply any pressure to the accelerator. In addition, my carpet mat was several inches away from the accelerator pedal at all times. In my mind, this is clearly an acceleration issue that easily could have resulted in an accident if I had not put the transmission into neutral. I also filed a complaint with Toyota. The Toyota case number is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have a Toyota 2010 Rav4, but presumed all new Toyota vehicles, encourage recirculating toxic gases in a closed vehicle. Toyota's automatic climate control system automatically puts the air on recirculate every time the car is started. Regardless of inside / outdoor temp; regardless of humid or dry; regardless of everything the air is always on recirculate whenever the car is started. Toyota claims that the car automatically senses and adjusts according to conditions - but this in not true! the car always starts and stays on recirculate. Knowing the hazards and recommendations for safety levels of the toxic gases that accumulate in a closed car (such as, www.snopes.com/medical/toxins/benzene.asp), Toyota's current air system is proving hazardous to everyone's health! this terrible feature can not be turned off. Toyota's automatic system for air control is not responsive to conditions but instead encourages passengers to remain captive with recirculating toxic gases and is in fact detrimental to everyone's health. (no specific 'incident date', ongoing) thanks!
A D V E R T I S E M E N T S
- Quitman, MS, USA