This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was backing up, turning around in a driveway. When I attempted to stop, something interfered with my ability to depress the brake pedal, resulting in a low-speed (less than 2 mph) collision with a shed, minor damage to the shed and damage to the rear bumper cover of the vehicle. This is the third or fourth time I have had this problem (once at high speed approaching a red traffic signal, I could not stop prior to the intersection even with the emergency brake), but the first involving a collision. I investigated this (not the first time I have tried) and found a bracket which appears to be part of the brake pedal mounting that contacts my toes when my foot is toward the left side of the brake pedal and my heel is greater than about 0.5 in. Off the floor (I wear a size 12 shoe). When this happens, I am unable to apply pressure to the brake pedal. The consumer provided photos of the vehicle.
I purchased new from Toyota of warrenton, va in 2010. My car developed a paint peeling problem last winter. I have been told by an auto paint company that it is due to manufacturer malfunction. I have attempted to contact Toyota of North America; I filed a complaint, met with my local dealer and discovered that corporate gives the dealer the power to delete the claim, preventing me from dealing directly with the manufacturer. In effect, I have no recourse.
The part between the roof and front wind shield is corroded so bad. Everybody asked what happened. I took the car to the dealership in savannah, ga., charleston and lugoff, SC., neither one of the dealerships cared. They passed it off as nothing. However, it is a problem with the paint. The paint is peeling all over the car. I will upload a picture of the main part that peeling.
Paint on roof is chipping off. I have seen numerous complaints regarding this problem on both this and other websites, especially related to white vehicles. Is anything going to be done about this?
The paint on the roof is coming off. I researched it online, and other white Rav4 owners have the exact issue. I just communicated with a local toyata dealer and Toyota says it would cover 80% of the repair cost (part only, not tax). I don't think this is right. If this is the paint defect, why would I have to pay for this repair?
- Hanahan, SC, USA
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The contact owns a 2010 Toyota Rav4. The contact stated that while driving approximately 40 mph, the vehicle was involved in a crash where the airbags failed to deploy. There were no injuries. The vehicle was taken to a dealer where the air bags were replaced. The manufacturer was aware of the failure. The failure mileage was 37,230 and current mileage was 45,000. Updated 06/05/14 the consumer stated the incident occured on March 29th. The driver was exiting froma drive through at a bank, driving 5mph. A second vehicle crashed into the front right side of the consumer's vehicle. The consumer stated the vehicle was poorly repaired. The vehicle was traded in. Updated 06/09/2014
After taking two short 90 degree turns at a parking floor (4th floor), the vehicle was half way in the parking slot when it suddenly picked up speed and crashed into wire cables and a concrete post. This type of speed had happened twice in the past within three months of purchasing the car as a new vehicle (brought in Jan 2010). After the 2nd such incident the vehicle was taken to the dealer. They could not duplicate the issue. The vehicle had been taken in the past for gps check as well. Subsequently the vehicle was asked to be brought in for a recall service and that was completed as well. This incident was the next time when trying to brake to come to a slow speed it picked up speed. Wrote to Toyota with all details but they say that they could not duplicate the issue and the vehicle does not seem to have faults. Our concern is just that - they cannot duplicate the issue which means it can happen anytime without any warning. We are 100% sure this was not driver error and that it was identical to the past instances. Toyota expects us to drive this vehicle we believe has some form of a fault. They were not willing to drive it to and from the test location even after they say the test revealed no faults - they had it towed both ways. This is a pure safety issue and this car should not be on the road ever again. Many people can get hurt or die due to pure callousness of a vehicle manufacturer. Toyota may manufacture and design great vehicles but they should also take responsibility for any system or technical malfunctions of their vehicles. We would appreciate that your organization takes some action regarding this with Toyota so that they take this car off the road. We would hate to rely on Toyota's letter knowing they are acting with negligence and then sell this car to an innocent buyer.
Putting into a parking stall (at a rest stop)with foot on the brake pedal, the Rav4 acceelerated at a high speed, only stopped after hitting a sign pole, still accelating, only stopped by turning motor off with ignitoin key.the air bags did not activate with $8809 in damage.this vehicle has 2 recalls on the accelleration problem,1 on the rear suspension. Also rear middle seat belt not working and tire pressure continous to not function ather being fixed.
The contact owns a 2010 Toyota Rav4. The contact noticed rodents inside of the vehicle. The rodents also caused damage to the air filter which was replaced. The vehicle was taken to an authorized dealer three times for the same problem. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 4,000. Updated 5/7/13 updated 05/15/2013
A D V E R T I S E M E N T S
- Lexington Park, MD, USA