This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My daughter (5-years old, 40 lbs) was in a britax frontier car seat when we were struck by another car in the front driver's side. The car was then struck a second time and propelled into a telephone pole. The plastic piece holding the car seat tightly in place snapped during the accident, and though the car seat was still fastened by the latch system it could move freely. My daughter hit the dvd player in front of her seat. She has a concussion and multiple facial lacerations. The car seat completely failed to hold her in place in the accident. (related vehicle information: Model year=2009, make=Toyota, model=Rav4).
- West Newbury, MA, USA
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- West Newbury, MA, USA