This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At around 9:30 am on July 8, I was on I-15 in S. Utah when my right rear tie rod failed. Very scary and I was lucky I did not end up rolled over in the ditch, hit another vehicle, or get hit by another vehicle. I had no idea why my car was so suddenly out of control. I originally thought I had blown a front wheel. There was no previous warning, such as a shimmy or vibration or any steering issues at all. I asked the tow truck to take me to the Toyota dealer which was about 50 miles away. However, he convinced me that it was simple to replace the tie rod and since my Rav4 was a 2008, aftermarket parts would be easy to get from Napa. It was a Sunday, so I ended up getting the car dropped off at Goodyear in cedar city, since I would need an alignment after the new tie rod was put in. On Monday morning I found out you can only get the tie rod part from the dealer and they did not have any in stock, so had to wait until Wednesday to get it fixed. After it was fixed, they were not able to do an exact alignment and said it was off by a mm. Fyi - there was no rust on the broken tie rod.
Cpsc#I1210211A. 2008 Toyota Rav4. Consumer stated while driving on interstate 93 one of the rear tie rods fell apart, causing him to swerve back and forth across four lanes. The consumer stated the cost to replace the tie rod was $500. The mechanic informed the consumer the failure was due to wear and tear.
The contact owns a 2008 Toyota Rav4. The contact stated that while driving approximately 60 mph, the rear passenger tie rod failed, causing the contact to loose control of the vehicle. The vehicle was towed to the dealer where the dealer diagnosed that the tie rod separated from the vehicle. Both rear tie rods were replaced. The manufacturer was notified and assisted with repairs to the failure. The failure mileage was 76,000 and the current mileage was approximately 77,000. Updated 04/27/12 the consumer stated he was reimbursed 1/4 of the price and was told the issue would not be look in to any further. Updated 04/27/12
- Wilmington, MA, USA
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- Steamboat Springs, CO, USA