This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2008 Toyota rav 4. consumer writes in regards to recall for curtain shield airbag sensor when the consumer contacted the dealer to make an appointment to have the recall performed, the dealer informed him they do not perform recalls on saturdays.
The contact owns a 2008 Toyota Rav4. The contact stated that the air bag warning light remained illuminated. The local mechanic performed a diagnostic that located the failure at the air bag sensor. The dealer advised the vehicle was not included in NHTSA campaign id number: 11V245000 (air bags: Side/window). The vehicle was not repaired. The failure and the current mileage was 88,288. Updated 09/21/11 updated 09/30/11
The contact owns a 2008 Toyota Rav4. The vehicle was sitting in a residential garage when it was started and all frontal and rear curtain airbags deployed. The housing for the curtain air bags flew across the vehicle and there was damage to the pet element, leather interior and front and passenger sides of the vehicle. A passenger sustained severe lacerations to the left hand from the seat belt tightening around the hand upon deployment. Another passenger sustained burns to the chest from the explosion. A police report was not filed. The vehicle was inspected by the manufacturer and the event data recorder determined that the vehicle sensor malfunctioned and reacted as if the vehicle was involved in a seventy degree lateral rollover within 4.2 seconds of starting the vehicle. The vehicle was not repaired. The failure and current mileage was 19,500.
My air bag light was on off and on for two years on my Toyota rav 4. everytime I brought it in the mechanic would run a test and say that it was just a glitch in the system. We asked them if it was ok to drive and they said it was fine. On the day the airbags really messed up my friend and I were sitting in my car, I turned the ignition on and the side air bags on both sides exploded. It felt like someone had put a bomb in my car. My friend fractured her sternum and I had a severe closed head injury, a hole in my ear drum, and the muscles in my neck were messed up. The rav has been in the shop and they are waiting for someone to come out and do a final check on it.
- Wheat Ridge, CO, USA
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- Warren, OH, USA