This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There are have been 6 recalls to date since we purchased 2008 Rav4. Most recently, seatbelts were deemed unsafe in the rear, where we harness our children's carseats. This was in April 2016, and we have yet to be contacted about a remedy. Please let me know if there is anything I can do to push for a fix to this situation. We are frustrated that this car is a lemon, but not according to law, since the recalls are rolled out over the course of the last 6-8 years.
Have taken my car in 2 times to get the oil consumption test done and both times the dealer says it's within Toyota's guidelines. The third time I called to have it done they told me I would have to pay so I just continue to add oil every 600 miles. I took to another mechanic they said this is not normal to burn this much oil and it's not leaking oil, they said they could pull the engine apart to tell me why it's leaking for $500, but I wish Toyota would fix the issue knowing there is one, and they have an enhancement warranty for the problem good until 10/2016, however, they say I'm not within Toyota guidelines, the first time I even noticed this issue was after I had car serviced at the dealer prior to a trip I was making, my oil light came on my stick had burnt oil on it as it was bone dry. I added thinking the dealer just didn't do a good job, well come to find out, I have been checking and adding ever since. In between oil changes less than 3,000 miles oil light has come on and completely dry no oil registering on the dip stick.
My oil pressure warning light comes on less than 1600 miles after an oil change. I have had the "oil consumption" test three times. Each time, I have been told my car has "passed" the test because it is "normal" for a car to be a quart low on oil after 1000 miles.
My vehicle was checked for excessive oil consumption in November 2015. The dealership ststed my vehicle did not have an oil problem. I am still adding oil to my vehicle less than 1,000 miles.
- Reisterstown, MD, USA
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My vehicle is currently consuming 4 quarts approximately every 1,000 miles. The Toyota district parts and service manager declined my request for a loaner vehicle, however, Toyota has approved to reimburse me for any extra oil purchased. They do not have an estimated time of delivery for your part at this time as it is on national backorder with Toyota.
Car started making loud noise, coming from the engine, when driving. The noise occurs at any speed once the car is running. I brought it into an auto mechanic and was told that it was a defective water pump and bearing. The car only has 47,093 miles.
Prior to 2015, 2 different service companies on 2 separate scheduled oil change informed me that the car had no oil. In 2015, received a warranty enhancement program related to excessive engine oil consumption from Toyota. Since being told on 2 separate occasions that the car had no oil during oil change service, I contacted Toyota to schedule for the consumption test. Brought the car on 7/7/15 then returned on 9/2/15 between 1100-1300 miles as instructed and was told it passed. However, on 1/20/16 brought car to another service company for scheduled oil change (first oil change after it supposedly passed test) and was told there was no oil marking on dip stick. Therefore, was advised to bring it back to Toyota. No oil change was performed but service company added oil (approx 3.5 quarts)per my request. Spoke with a lady manager at Toyota via phone to report the findings and was advised to schedule appointment for re-test. I brought car to Toyota on 1/29/16 as scheduled and was told by service advisor that a re-test will not be performed because it already passed the test in Sept. 2015 despite the latest finding of a dry dip stick in Jan. 2016. Toyota suggested to change the oil at my expense and to check if there was a leak. I declined it because I expected the appointment to be a re-test for oil consumption as indicated by a Toyota manager. I eventually had an oil change on 2/17/16 performed by a non-Toyota service company and was told the oil drained was 2.5 quarts which is 2 quarts below factory standards.
The car is loosing about 1 quart of oil in 1100 miles and it started about 100,000 miles on the car. Apparently this is a common problem, but the Toyota dealer claims this is industry standard.
2008 Toyota rav 4. consumer writes in regards to vehicle excessive oil consumption problems. The consumer stated the vehicle has consumer 15 quarts of oil in 36,000 miles. Also, there was a noise coming from the front brake. The dealer informed the consumer, there was some rust in the drum area that probably caused the noise.
This vehicle has required about 3-4 quarts of oil to be added in between oil changes. The oil consumption test has been performed at 2 separate Toyota dealerships, and both have stated that the vehicle is not using an excessive amount of oil and therefore does not require repairs. However, the vehicle continues to need 3-4 quarts of oil between oil changes.
My car burns more oil than it should.when I took it in for the recall, they recomended, I let them put new oil stem valve gaskets in for $530. Now maybe I need them but, everytime, I take my car in for a recall the dealers want me to pay to get some thing fixed.enough is enouhg
I am having oil burning issues with my Rav4 also. It is a 2008, 4 cylinder. I have had my oil changed religiously in this car as it was my first new car. Every 3000 miles and I have the all the paperwork. About 4-5 months ago, every time I press break and noticed the oil flicker on and off. Stopped at a station and it was completely empty of oil. I had had an oil change about 2500 before this happened. I thought may be Toyota dealership did not put enough engine oil as recommended. Next time I took my car to Firestone service and again today I found out that there is no engine oil left, the engine oil stick is completely dry. I was reading on online forums that a lot of consumer had same problem with their Rav4. There is no recall from Toyota and local dealer don't want to fix it.
My oil warning light kept coming on when I was braking. I had approximately 2300 miles since my last oil change but took the car in to get checked. The mechanic found there was virtually no oil left in the engine. Since then I have to put oil in my engine around every 500-700 miles. My car is experiencing excessive oil consumption. I just took my car into my closest Toyota dealer and they said in 20 years they have never seen this problem. I feel like they are lying to me and just want the faulty part fixed. I don't know what my rights are and what I can do to get help. -thank you
I've had my 08 Toyota Rav4 for over 4 years now. I get the oil changed on it every 5,000 miles regularly. I got it with about 25,000 miles on it and right around 70,000 miles I noticed that the oil light would come on before I reached my next oil change. It holds about 5 quarts and with being changed every 5,000 miles that means it is burning more then 1 quart every 1,000 miles! my brother-in-law did some research and found out that this is becoming a problem with many Rav4's with the pistons in the 2az fe motor. I love this car so much and it breaks my heart to know that there is something wrong that I can't fix. I don't want to get a different car but now I have to!
The hose connecting the canister filter to the canister broke off driving in the rain and I didn't see until next day while 8 hrs away from home. Called the local dealer they didn't have the part. No check engine light shown.I got home and have the canister filter replaced with the dealer and next day check engine, vsc and 4WD light came on, dealer says it cost $1800 to fix it. I researched online and lot of 2006 and up rav 4 owner have same issue. Cannister hose broken or filter dropped and water getting into the system. I got Toyota service bulletin T-sb-0098-09 which was updated to T-SB0161-11 on October 20,2011 for this issue. Toyota had covered warranty for 2gr-fe engine from 2006-2011 sold on ca, ct, me, md, MA, NJ, nm, vt, wa, ri under California long term emission warranty of 64 months or 70,000 miles which ever occurs first. Toyota knew the issue and even added a new cover (part no 77641-0R020) the protect the canister filter and the hoses but they didn't issue the recall. A lot of people have same issue. The filter and hose are unprotected underneath the chassis and it can break or fall driving under normal driving in a rain or snow. I called Toyota and they review my case and gave me case # but they won't fix it because my vehicle was not driven and sold on the aforementioned states. Toyota has covered the warranty on the states with heavy snow and rain only. But these things are true for the state I am in too. Remaining state standard 36 months 36,000 warranty. But this thing can happen to anyone at any mileage. Toyota knew it and had a fix by putting the new cover but didn't issue a recall. The service bulletin even states the vehicles manufactured before certain VIN number and mine does fall under it. I paid $220 to replace filter and $62.5 to diagnose. Now they want another $1800 to fix it. I wish I could attached the service bulletin. Updated 09/15/15 updated 11/08/2017
My engine seized on a moving highway. I had to have it towed to the nearest mechanic who identified the vehicle had very little oil in it despite just having had an oil change 3 weeks prior. He checked that there was no oil leal and advised to me take it to the dealership because he felt my vehicle had a faulty engine. My car was towed to the nearest Toyota dealership who lied first about my vehicle having a faulty engine and then when I presented to them the existing literature on the engine oil consumption problem, only then did they confirm my vehicle as having a faulty engine. Based on my VIN, I have the 2az-fe engine which poses a safety risk to consumers in that it causes engine problems including failure. Toyota knew of this defect when I purchased my vehicle and did not disclose this to me. They also issued a safety bulletin in 2011 but only to dealerships and not to consumers. Toyota has not disclosed of this problem to its consumers and continues to regard their vehicles as safe. My safety was compromised because of Toyota's dishonesty and deceit.
Low engine oil light came on at 4200 miles of scheduled 5000 mile oil change. Dipstick checked and no oil was in engine. Two quarts added and brought to dealership for oil consumption test. Car filled with oil driven 1200 miles and brought back. Dealer states approximately 1 quart of oil consumed and it does not qualify for excessive oil consumption correction.
4 cylinder engine excessive oil consumption - between 5000 mile oil changes we are putting in 4 - 5 quarts of oil. There is a well-known piston design fault on this engine which requires the fitting of new pistons and this should become a recall issue not an discretionary matter decided arbitrarily by Toyota and its dealers. We raised this issue with a dealer about 3 years ago and was fobbed off with the usual response like '' it's nothing to worry about'' we intend getting the oil consumption checked again by Toyota but in the meantime please put pressure on Toyota to deal with this matter in a responsible way. Such a serious engine design fault should not result in consumers losing out with a collapse in car value and further problems with oil contamination of the catalytic converter due to burning large quantities of oil.
Vehicle started pinging when going up hills. Checked oil and it didn't even register! had just had oil changed 2 weeks before. Since this time, I have had to add about 5 quarts of oil. Now I'm told Toyota considers using 1 quart per 1,000 driving miles is "normal". the engine could burn up based on this excessive oil consumption leaving the occupants stranded.
A D V E R T I S E M E N T S
- Pompton Lakes, NJ, USA