This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle will not pass inspection due to unsafe frame/rotted frame. I've brought it to three different shops to see if it was just one area of the frame, but the whole framework has been declared unsafe. It has been well cared for and is in excellent condition otherwise and since it's well known that the Toyota frames have a long-standing bad reputation I feel I should get a frame replacement. Its scrap value is just $200! A massive rip-off to me!
Vehicle lost power and shut down as I was driving on a busy main road with lots of traffic. As it continued to slow down I was able to pull into a driveway and stop. I tried to start vehicle again without success but it made loud grinding noise. After short time I attempted to restart vehicle made a loud grinding sound but would not start. Called for tow and they determined it was not the battery and towed vehicle to my house. Paint peeling off vehicle in large patches. Windshield wipers will not work but not a result of latest incident. Wiper motor hums but do not work. Cd player stopped working few months ago. Makes clicking noises but will not play cd or eject discs.
My Toyota rav white peril pant is peeling off. Has been for two years. This is suppose to be a limited edition rav ome paint. I believe theres a defect in the paint.
- Sanford, NC, USA
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Toyota Rav4 2008 limited sunroof exploded going 70 mph on interstate (no other factors, such as we were not under/had not just gone under an interstate overpass). I was driving - sounded like a gunshot. Husband in passenger seat and sounded like a loud pop. Glass shattered all over us. We pulled over, patched it the best that we could and took state roads home (3 hr interstate drive vs 5 1/2 hour, 55 mph barely drive home. Took two replacement sunroof kits to get it right. Insurance paid in full under glass policy.
Hood latch failure. Driving for over 3 hours on highway, sudden gust of wind, and all of a sudden the hood popped up. Was able to slow dow, pull over, and close hood. Backed up with bungee until I got home. I've replaced the latch, (with Toyota oem latch) but have noticed when speeds approach 65 plus, the hood really vibrates.
There are 2 issues with the car: 1. the air dynamics of the car makes all small pebels run into the windshield. My car probably caught 10 or more of them. My windshield was replaced twice. There is a bull eye and other small rock-contact incidents 2. spare tire mounted on the back has a cover that tends to loose if going through the car wash. Took place twice. Imagine the hazard it presents to cars next in line in conveyor belt when the cover falls off right underneath of their cars and there is nothing they can
Driving on an interstate at about the legal speed limit of 75 mph, part of the plastic wheel well cover on the underside came loose and caught between the passenger side front tire/wheel and the car body, at first sounding like we might have a flat tire. I pulled over and saw that the plastic cover was wedged between the tire and the car body. I had to unscrew three screws to remove this piece. It exposed some of the car body and what might be openings into the engine compartment. We turned around to head home. As we proceeded, driving more slowly back the way we came on the interstate, we could hear some scraping noise around the driver side front wheel. As I pulled into my driveway, another large plastic underside wheel well, (and engine compartment?) covering fell out beside the sidewalk and street. Upon parking in my garage, I could see the underside of the wheel well exposed like the other wheel area and what might be up into the engine compartment. Several plastic pins used to hold it in place had fallen off by the sidewalk. For this set of plastic pieces to come loose, creating a hazard, was very concerning. Pieces possibly could have flown away on the highway, harming other cars or drivers. We were grateful we were not hurt and did not get into an accident. This appeared to happen on its own, which reveals potentially shoddy materials and anchor mechanisms for this set of underside pieces. This was a potentially dangerous situation and I wonder if other Rav4 owners have had these pieces come loose or fall off.
The contact owns a 2008 Toyota Rav4. The contact stated that the software was updated in the vehicle due to a manufacturer's recall. While traveling at any rate of speed, the contact's ankle was impacted by the accelerator pedal and the brake pedal, which generated an unsafe condition and a sudden loss of power. The contact experienced the failure more than once and had to move over to the right lane to get the vehicle to pick up speed each time the failure recurred while in drive. The vehicle was not included in NHTSA campaign number: 11V113000 (vehicle speed control). The dealer's technician came to the contact's residence for a test drive and the technician indicated that the power loss was due to the placement of the contact's foot associated with the spacing near the ankle by the brake pedal and the accelerator pedal. The vehicle was not repaired from the recall remedy of the software update and the contact indicated that the failure may recur without warning. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 57,315. Updated 09/10/15 updated 12/06/2017
I was pulling into my garage. I took my foot off the accelerator and went for the brake and the car suddenly lurched forward and struck a folded deck chair which was pushed through the garage wall.
After my car received the first recall service (early 2014) for the rear suspension, about 5000 miles later I began to hear noises at freeway speeds from the passenger rear tire area. Not long after this noise started, I received the (mailed from Toyota) second recall notice regarding the back suspension. This was in Sept 2013. Each month I call Toyota for the second recall service and they never "have the parts necessary" for the second recall service. Each time there is no "idea" when these parts will be in. The noise is continually getting worse and now appears at much lower speeds. For the first service, I was told by Toyota my car was totally rusted (even tho the car was from the South us) and had been "dangerous". I see this safecar site mentions these second stage recall are to be completed between Sept 2013 and April 2014. Today is 4/9/2014 and the Toyota dealers in this area still claim they do not have the parts. Also today there now are new recalls for this same car how long will we wait for those parts?
The contact owns a 2008 Toyota Rav4. The contact stated that while at the dealer, the contact was informed that the vehicle was unsafe to drive to the extensive rusting of the frame, driveshaft, front control arms, rear suspension, rear shocks, and the passenger rear rim. The contact was also informed that rust was not a defect but environmental. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 42,000.
A D V E R T I S E M E N T S
- Framingham, MA, USA