This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon starting the vehicle I noticed that on the instrument panel the airbag light was illuminated. This indicated that there was a problem with the safety system which allows the airbag to inflate during a frontal or side impact crash. I scheduled an appointment with the local Toyota dealership for further investigation. On the day of the appointment I was informed that there was a malfunction in the spiral clock cable which resides under the steering wheel and is an intricate part of the safety, driver side and other airbags within the vehicle. If this part was not replaced then I could be fatally hurt or killed if the airbag would not deploy. I was also informed that Toyota had done a recall on this exact part but only on the Toyota Tacoma, this effected over 700,000 vehicles recalled for this same problem. I contacted Toyota immediately after having the repairs done to my vehicle. I received a message back from them stating that they would reimburse me for the part plus the tax but not for the labor charges, they claim that the labor charges would not be reimbursed due to the number of miles on my vehicle, but if they had included the Rav4S in the recall the labor charges would have been included. I have had more than 4 recalls on my vehicle done in just the past couple of months. Although I am grateful that I am receiving the reimbursement for the part and tax I think that the labor should be included, due to the fact that the part was a major recall on other models.
2007 Toyota rav 4. consumer writes in regards to vehicle curtain shield air bag sensor recall notice. The consumer received a recall notice. However, according to her local dealer, they were unaware of any recall, and therefore, they charged her for the inspection. According to the invoice, the spiral cable needed to be replaced.
My vehicle's airbag sensor light went on. Right about the same time, there was a recall from Toyota stating that there could be an issue with airbag sensor light turning on. When I checked with Toyota dealer, they said the recall was for something else related to airbag sensor and there is another issue with car's clock spring and it has to be replaced. Also, I was warned that airbags won't work in case of an accident. How could an internal part stop working all of a sudden which does not have any user interaction. And if it happened so due a manufacturing defect, Toyota should be prompt to offer a recall for such a safety intensive part.
The air bag warning light indicated a problem. I took it to a Toyota service center and they indicated that it coded B1801, a message to replace a spiral cable. Since this condition causes the airbags to be inoperable, I had them repair the problem cable. When I look online, this seems to be a widespread issue with other owners and is certainly a safety issue.
On July 25th I brought my car to the mechanic because the air bag light was on since last Friday. The mechanic told me there was a code on the air bag light was B1801. This is a common problem amongst Rav4's. I think this should be a recall on this because it is so common amongst Rav4S. I know it will cost me approximately $600 to fix this. Please inform me if there looks like there will be a recall on this. My email is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Norwood, MA, USA
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The SRS airbag light came on. Overseas Toyota dealer technician troubleshoot and identified a bad spiral cable assembly. Since I am stationed overseas I have to order parts online and wait for arrival. Contacted Toyota and received E-mail stating the recent recall for airbags did not apply to my VIN. Of course they also told me they do not recommend shipping U.S. made Toyota to overseas locations because Toyota dealers overseas cannot submit warranty work for U.S. made Toyota. I guess they are in essence stating they do not support the military and dod civilians who get transferred overseas because they will not help to repair their car, even if it is under warranty. Though my car only has 35K and the warranty expired, I wanted to see if the recall affected my vehicle, especially while researching online I saw many Rav4S with the same problem. Did not get an answer from Toyota whether the vehicle was safe to drive in this condition.
Spiral cable failure in steering column causing airbag malfunction indicator light. (code B1801 - open in D squib circuit) Toyota is charging to repair when clearly they are having problems in many Rav4's with this issue. This should be a safety recall. $500+ for repair.
While driving on the interstate at approximately 70 mph, the airbag lamp illuminated on the console. The vehicle was taken to the local dealership who determined that the cause of the airbag lamp was a defective clock spring in the steering column. We were informed that the driver's side airbag would fail to deploy in a collision. Toyota quoted ~$600 to replace the clock spring. This is a critical safety issue caused by a defect in materials / workmanship and should be recalled. Internet research discovered several complaints identical to this issue. Toyota has recalled the Tundra for this issue.
The contact owns a 2007 Toyota Rav4. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer., who diagnosed that the spiral cable was defective. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 75,000.
Airbag error light came on. Passenger airbag remains off even with a passenger. Passenger seatbelt light flashes even when passenger is fully belted. Issue came on all of a sudden one day even though car has been rarely used in the last year. Issue apparently very common according to other owners online.
I took my Rav4 to the dealer because the air bag light came on and I was told that the car need a new spiral cable and warranty does not cover that part that I must to pay around 500 dollars to get it fix. Now my question is if it's a malfunction why do I have to pay to get it fixed.
The contact owns a 2007 Toyota Rav4. The contact stated that the vehicle was repaired under NHTSA campaign number: 11V245000 (air bag) but the repair did not correct the failure. The air bag light illuminated due to a failure with the air bag spiral cable. The dealer advised that the air bag warning light illumination was not caused by recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 70,652.
The contact owns a 2007 Toyota Rav4. The contact stated that the vehicle was taken to the dealer for service under NHTSA campaign id number:11V245000 (air bags), but the contact was told by the dealer that the air bags still would not work unless the spiral cable assembly in the steering wheel was replaced, at the contact's expense. The dealer was contacted and advised that the issue should have been included in the recall. The contact had not experienced a failure. The current mileage was 83,000.
Air bag warning light illuminated, I took the car to the dealer and was told that the spiral cable has failed and will need to be replaced. They also explained to me that this vehicle will not pass yearly mandated nh state vehicle inspection due to this condition as all of the airbags are inoperable. I have scheduled this to be repaired but the cost is estimated to be $440. Until this condition can be repaired I have parked this vehicle as I do not want my family exposed to this potentially dangerous condition. Toyota should stand behind this failure as I see from other resources that this is a fairly common failure for the rav-4.
We brought our vehicle in to service recall notice for side curtain airbags. When returning home after service the airbag light went on. The Toyota dealer tested it and said it was the main clockspring. I subsequently had the clockspring replaced at my expense and it lasted a number of months before the airbag light started coming on frequently. I then had the vehicle tested by three different mechanics (two Toyota dealers) and they all said that the only indication they get when they test the system is the old, previously fixed clockspring failure indicator and all said that they have no idea why the airbag light is coming on. This is a serious safety concern as we don't know if our airbag system is working or not and whether or not it could go off anytime. It also makes it impossible to sell the car.
Failure # 1 one of the steel rims on my rav 4 developed a crack causing a sudden loss of pressure. I had the rim replaced with a new one. Since then I have had to replace 2 additional rims with the same (broken weld) symptoms, one with a break over 21" long. Toyota has failed to address this issue of unintended consequences. Failure # 2 the air bag sensing light came on in my rav 4 so I had it checked out at my local dealer. I was told not to worry about it. I'm an emt and I have a tendency to worry about "life safety" issues. I took it to another dealer and was told that there might be unintended consequences and that I should have it fixed. It turned out the "spiral cable" in the steering column was faulty and needed to be replaced. It's important to know that an air bag works when it should and doesn't work when it should not. I wasn't aware that things as critical as these have a shelf life.
The contact owns a 2007 Toyota Rav4. The contact stated that the air bag warning light was illuminated on the instrument panel. The vehicle was included in and repaired under NHTSA campaign number: 11V245000 (air bags) however, after the repair the air bag warning light continued to illuminate. The vehicle was taken to the dealer for diagnosis. The technician stated that the spiral cable would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 135,000.
The contact owns a 2007 Toyota Rav4. The contact stated that while parked, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnosis. The technician stated that the clock spring would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
The contact owns a 2007 Toyota Rav4. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to an independent mechanic where the technician diagnosed that the air bag sensor was defective and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in NHTSA campaign number: 11V245000 (air bags). The vehicle was not repaired. The failure and current mileage was 45,000.
My airbag light was on. When I took my car in for the annual state inspection, I was informed that I would have to replace the spiral cable for airbag light that had shorted out. The assembly was replaced at a total cost of $442.01. This vehicle has had an earlier recall for an airbag sensor and I feel that this should be a safety recall issue as well and not the financial responsibility of the car owner.
A D V E R T I S E M E N T S
- Manchester, TN, USA