This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Toyota Rav4. While driving 45 mph or while the vehicle was stopped, the oil warning indicator illuminated. The vehicle was taken to an independent mechanic where the contact was advised that an oil leak was detected. The vehicle was not repaired. The contact called the manufacturer and was informed that the vehicle was repaired per an unknown recall. No further assistance was offered. The vehicle was not taken to a dealer for diagnostic testing or repairs. The recall details were not provided. The failure mileage was 125,332.
My vehicle has been excessively consuming oil and there was a customer support program to assist customers but I was failed to be properly notified. I receive recall notifications but nothing about this program and I'm wondering if others have also complained since it was handled by a third party.
While driving on an expressway I attempted to slow my vehicle. The brakes began to engage but then I felt the car accelerate and the car "stuttered". it may have been the brake assist kicking in. It accelerated. After a few seconds, the brakes finally engaged. About 2 miles down the road, the same thing happened except that the brakes did not engage until a few seconds later and I rear-ended someone. Thankfully there were no injuries.
The contact owns a 2007 Toyota Rav4. The contact's vehicle received a recall repair that involved rebuilding the engine. A month after receiving the repair, smoke appeared under the hood when accelerating. The vehicle was towed to the dealer where it was diagnosed that the engine blew out because fuel from the fuel injector leaked onto the engine. The manufacturer was made aware of the failure. The NHTSA campaign number and failure mileage were unknown.
Oil burning recall. My car Rav4 burns oil at least one quart per 1200 miles. The dealership refused to replace any part due to the 1200 miles test driving. Toyota sent me an enhancement warranty notice about the problem of oil burning. This is unacceptable to me. We paid so much yet what we get is a defect engine in a new Rav4. This should be a recall and Toyota is responsible to fix the rings and other parts that are required to replace in order to stop the problem.
- Alamedaalameda, CA, USA
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The contact owns a 2007 Toyota Rav4. The contact stated that while coming to a stop, the vehicle accelerated independently. The contact depressed the brake pedal several times, yet the vehicle kept accelerating. The vehicle was towed to the dealer where it was diagnosed that the throttle and brake system were failing and needed to be replaced. The vehicle was repaired; however, the failure recurred on several occasions. The manufacturer was made aware of the failure, the approximate failure mileage was 2,000. The VIN was not available.
First noticed the problem on 11/10/2014 when approaching a stop light. The Rav4 took longer than normal to come to a stop with greater force required to stop. Once fully stopped, the vehicle was idling with low RPM's (~500) and the check engine light turned on along with vsc and trac lights. Was able to drive the vehicle home, but experienced the same symptoms at every stop light / stop sign. Contacted Toyota dealership in tucson immediately and scheduled emergency service for the next morning. The Toyota dealership diagnosed the problem with two error codes (P0171 and P0174 - lean air/fuel mix). Was told they suspected a bad tank of gas. Toyota addressed one open recall (service campaign BST - reflash brake control computer) on my vehicle but did not investigate the error codes, only cleared them. The following day while driving home, the same issue occurred. Almost no brake pressure and barely able to stop. Check engine light, vsc, and trac lights all illuminated again. Low idle speed as well. Contacted a different local mechanic for a second opinion. Was informed the brake booster needed to be replaced due to damage in the diaphragm causing loss of vacuum pressure (which helped explain the two error codes related to lean air/fuel mix). Total repair bill over $1000. Just lucky nobody was injured due to failing brake system on Toyota's part.
Check engine light, vsc light and 4WD light came on and stayed on. Took vehicle to dealer and they diagnosed problem as defective charcoal canister. Was told Toyota would not cover the repair or part under their emissions warranty. Toyota is attempting to blame this problem on consumer error when filling the gas tank. How is the charcoal canister not part of the emissions system when it's purpose is to serve as a filter of gas/exhaust fumes. Toyota is once again not standing by their warranties or products.
Driving on interstate when a retread from a 18 wheeler came off and went under my car apparently ripping the case and bracket for the carbon canister off. Leaving 2 hoses hanging under the car.
A D V E R T I S E M E N T S
- Henderson, NC, USA