This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving and the engine caught on fire. Thank God for people telling me that my car was having flames coming from under my car. By the time I pull over flames were coming out of my hood
The contact owns a 2007 Toyota Rav4. The contact stated that the vehicle was consuming an excessive amount of oil. The contact stated that the check engine warning light was illuminated. The contact stated that a quart of oil each was added each week. The vehicle was taken to the local dealer where it was diagnosed that the charcoal canister needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 150,000.
The contact owns a 2007 Toyota Rav4. The contact noticed that his vehicle was consuming an excessive amount of oil upon inspection. The contact stated that he had to add two quarts of oil to the engine every five weeks. The contact went to a dealer where he purchased a PCV valve and a hose connection; the contact's neighbor performed the work on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.
Excessive oil consumption. Oil checked religiously every Friday. (Added 1-1.5 quarts weekly 500-700 miles). Vehicle owned 21 months. Oil checked and added on Friday 10/08, Saturday 10/09 Engine failed, no oil on dipstick and motor has a grinding sound.
this is a follow up email regarding my car 2007 toyota rav 4 FWD 4 cylinder ; oil consumption of this model is too much 1 quart every 250 - 300 miles. Toyota already know and acknowledge the problem but with my case when I went to the dealer they just told me that it passed the test. If NHTSA will help us voice our concern maybe toyota will consider this to become a recall
- Torrance, CA, USA
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The contact owns a 2007 Toyota Rav4. The contact stated while the vehicle was being serviced, he noticed that the vehicle was consuming oil quickly. The contact stated that he would add a quart of oil every 500 miles. The contact stated no warning light was illuminated. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the local dealer. The failure mileage was approximately 65,000.
Vehicle consumes high amounts of oil. I drive the vehicle around 300 miles per week it consumes around a quart and a half. Also the engine is losing compression. Also the engine is losing compression
This car burns engine oil dramatically. I did my oil change at jiffy lube and I half way thru to the next oil change the maintenance required light came and when I took it back to them they had to add almost 2 quarts of oil. I think that's unacceptable. There are no oil leaks and this is happening every time we change oil. We got the vehicle in Feb 2019
Significant burning of engine oil, almost nothing appear on the deep stick when I check it, no leaked or what so ever from top to bottom of the engine.
Toyota uses a soy food based product in the insulation of the engine wiring. Apparently it attracts mice that chew on the wiring. This caused the engine to start misfiring from the damage and eventually stopped running. This was an extreme safety hazard to the occupants. The damage cost me $1,000 to repair. These crucial wires should never have been made from a product that is food for mice. I understand from the Toyota service manager that this is now a common problem. My car was on a city street when it stalled out. However, most miles are on freeways.
My vehicle have a severe oil consumption issue, it burns oil at a rate of 1 quart per 250-500 miles. I understand that there was a tsb issued in 2016 by my vehicle was not included in this even though it fit the model years of the bulletin.
2.4 liter engine had been burning 1 quart of oil each 800 to 1000 miles, and has steadily gotten worse. Now with 192,000 a nice car otherwise has been burning 1 1/2 to 2 quarts every 800 to 1000 miles. This has adversely effected spark plugs, oxygen sensors and catalytic converter. Toyoyta test the car in 2016 but deemed the problem as acceptable, but this is a design flaw with the pistons and rings, which they have since admitted is a design flaw. These engines should be recalled and the design flaw corrected.
For engine, it has excessive oil consumption. I need to add 1 qtr of oil after 1.5K miles drive. For steering, it makes cracking sounds when having turn the steering in a slow motion drive backing up from garage.
In 2015 or 2016 Toyota sent me a letter telling me to take the car to the dealer for a check up because it was burning oil but that letter had an expiration date which did not realize I thought it was a recall so I took the car to check and they started a process the car failed all the tests that they did and by the end they told me that they couldn't fix it because the letter had expired. Which that is not right for me what I need from Toyota is if they can open that program one more time so they can fix my car because it is burning a lot of oil and it hardly has 50,000 miles
The contact owns a 2007 Toyota Rav4. While driving approximately 10 mph, the check engine warning indicator illuminated. The vehicle was taken to crown Toyota of lawrence (3430 Iowa St, lawrence, ks 66046) to be diagnosed. The contact was informed that the engine piston rods failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 148,000.
The contact owns a 2007 Toyota Rav4. The contact stated that the vehicle consumed an excessive amount of oil. The contact added additional oil and the engine was cold. In addition, the check engine, slip traction control, and 4WD warning indicators were illuminated. The vehicle was taken to brewer airport Toyota (8900 university blvd, moon, pa 15108, (412) 357-5503), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx]. the failure mileage was 115,000 parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Toyota Rav4. The contact stated that the vehicle used an excessive amount of oil, including two quarts of additional oil. In addition, the maintenance required warning indicator illuminated. The vehicle was taken to an independent mechanic for routine maintenance and it was determined that the oil was low. The vehicle was taken to conicelli Toyota of springfield (860 baltimore pike, springfield, pa 19064, (877) 740-4031) where the contact was informed about the volunteer service program and warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 1909110525. No further assistance was offered. The failure mileage was 108,267.
Toyota performed an oil consumption test on my Rav4 "following Toyota pol14-12". to quote the service center representative, it "failed the test miserably". the oil was reportedly dry after less than 1200 miles. No maintenance light appeared. Toyota had a warranty enhancement for this issue. The car is well under the mileage limit, but the time has expired. The cost to fix the problem is $4897.79 plus tax. I called Toyota at 800-331-4331 as suggested by the service center representative to report the problem and inquire about assistance. Toyota corporate refused to provide further assistance.
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- Crofton , MD, USA