This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my 2006 Rav4 into the leith Toyota dealership in raleigh, nc for the accelerator pedal recall. Service manager calls me and said that there is a banging vibration and noise coming from the steering column when the steering wheel is turned. (this did not exist before.) the manager said there is a technical service bulletin on the manufacturers defective design and that failure to correct the problem could result in an accident. This repair is nearly $400 and is not covered under any recall nor my now expired warranty. When I next drove the Rav4 the banging was so strong that the front seat passenger could feel it. I call Toyota customer care program, who confirmed the technical service bulletin but said that the problem is not a safety issue and that I should contact the dealership to inquire about them paying for the repair. The dealership said that the repair is not covered and that Toyota customer care would contact me as to what further would be done. After waiting more than 60 days for Toyota to call me, I called customer care again only to be told that nothing more would be done. I asked to speak to a supervisor, but none was available. I was told that a supervisor would call me back within 24 hours. 30 hours later Toyota customer care left a phone message for me to call them back. I have also had electrical problems that have caused this Rav4 to loose power and stop while traveling down the road and the battery goes dead about every two months.
2006 Toyota rav 4 - steering - I have presented my vehicle for inspection at a local Toyota dealer service company last week on Tuesday, July 5th, 2011 for a noticeable "clunking" sound coming from the steering column and front end. The service manager scheduled a 2nd visit for my vehicle on July 7th, in order for a service mechanic to test drive the car. He first told me that the unit would need to be "opened" and re-packed with grease to make the noise go away (without batting an eye). On the second service visit July 7th, the mechanic said the unit would require a rebuilding with at least $ $400 of parts. This is the case after I brought the vehicle in with 43K original miles on it. After I had a third party look at the same issue, they said that it did not present a danger, however, new tires and a front end alignment were suggested to see whether any improvement would be noticeable.. afterwards, I started my investigation of this matter, whereby, I now know that hundreds of cases have been previously reported, and, the manufacturer, Toyota, has "passed the buck" on the blame and repair, charging as much as $ 1,200 for the steering on the 2006 rav 4 model to be repaired. Sounds like a "scam" to me. Just because no one has gotten hurt yet, doesn't mean there isn't a problem here. Cars are controlled through the ability to "steer" the vehicle. In October 1976, I survived an accident in my brand new Ford granada, when the "suspension arm" nut was sheered off when taking a curve on a local road with the vehicle at 20-25 mph. Three people walked away from an accident that took out the whole front bumper, back to the driver's side door. As the car was repaired, Ford Motor Corp. Gathered all of the accident photos from the body shop, preventing disclosure of a potential problem (back before the "lemon laws" were put in place). Do not let this problem slip away. The lives of owner / operators + passengers are at stake !
I own a 2006 Toyota rav 4 with steering shaft issues. The shaft makes grinding/knocking noises when turning the vehicle. The dealership notified me of this issue and stated that I should replace the shaft. I argued that Toyota should cover the costs, but they would not concur. I started researching the issue online and discovered a technical service bulletin (tsb) for this exact issue. They have even already developed a new intermediate shaft to correct the issue. It is clear that they recognize this as a design/engineering issue. Furthermore, this defect could eventually lead to the vehicle not being able to steer, which is a safety issue. This in my opinion, merits a recall.
Steering column on Toyota 2006 rav 4 showing signs of bad U-joint/thrust collar bearing. Car has 43,000 miles and makes loud clunking noise from steering column when turning. Toyota has a tsb but says it is not yet a safety issue so no refund and no price cut on $500 repair. If steering column U-joint fails what happens to steering"?"
- Lakewood, CO, USA
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Like many other 2006 Rav4 owners, I have experience the so-called "clunking" noise with the steering column. This appear to be a know problem (design flaw) with this model, yet Toyota fail to take full responsibility and initiative to correct the problem. Do we have to experience such catastrophic events as the "acceleration issue", before Toyota decide to do something about it?
Toyota Rav4 makes popping and clunking noise when steering wheel is turned. This is due to looseness in the intermediate shaft splines and joints (total cost:$468; part numbers 45221-42071 [steering intermediate shaft] and 45260-42090 [steering shaft assembly]). this is a potential safety hazard and Toyota refuses to issue a recall. It is a product defect in steering intermediate shaft as evident by the tsb issued by Toyota.
Toyota tsb-0308-08 for a steering clunk on 2006 and later Toyota Rav4's should be a recall, before steering goes out in these vehicles. The tsb indicates that "beefed up" steering shafts have been produced to solve the problem. But many cars are now "out of warranty" because the dealers claimed not to be able to hear the noise. Now that many of these cars are out of warranty, the cost to fix is excessive. Toyota needs to address and fix this problem on all affected vehicles before there is a fatality from it. Any Toyota forum on the internet has scores of complaints from Rav4 owners, and stories of indifference on the part of the Toyota dealers. Problem: Steering audible clunk and the fell of the clunk, while turning left of right at low speeds.
The contact owns a 2006 Toyota rav 4. while driving approximately 35 mph, the contact stated that she heard a loud popping noise as the vehicle became stiff and difficult to steer. The dealer informed her that there was a technical service bulletin issued for the failure but no recalls. The vehicle was taken to a private mechanic who performed a diagnostic test which concluded that the steering unit needed to be replaced. The contact did not inform the manufacturer of the failure nor was the vehicle repaired. The current and failure mileage was 38,106. Updated 6/8/11 updated 01/05/2012
Intermediate steering shaft has to be replaced due to normal wear. We understand that many rav 4 and other Toyota models have the same problem or failures and must be replaced. Is this a possible recall issue. Updated 01/20/11 updated 07/26/11 status update 08/30/11. Staus update 10/06/11.
2006 Toyota rav 4. problem began on Jan. 2 2011. While slowly turning left I detected "clunking" sound in the steering column. Every time I turn left I hear this noise, and knowing Toyota has had some steering wheel problems in the past I became extra nervous. I went online and found quite quickly that this is a well-known problem with rav 4S but no recall can be issued until there are enough complaints, and owners are paying up to $1000 to get this fixed.
My 2006 rav 4 has had a series of front end problems dating from Jan 2007 to April 2009. It had been in the shop 9 times (warranty work) with numerous parts being replaced before Toyota had their southern California rep come and look at it. They ended up replacing just about all of the front end component parts except the steering. That was the 10th time the car was in. Now after 21 months the sound is back and I can even feel vibration knock in the steering. This car was purchased new in July 2006. Mileage at the first sign of trouble was 4847. Mileage in April 2009 was 26737. Current mileage is 41800. I don't feel safe driving this car with the feeling that something is going to break while I'm making a sharp turn.
We had the Toyota dealer check a noise in the steering on a 2006 Toyota Rav4. They diagnosed the noise as noise from the steering shaft. Since the vehicle was out of Toyota warranty, tsb ST001-08, they refused to fix the issue. We contacted the extended warranty service and they also refused to repair the issue. The extended warranty service indicated that the part would have to physically break before it could be fixed. Researching the issue indicates that there have been no accidents or injuries yet due to the defect. When an issue indicates a possible failure we like to have it repaired before damage occurs.
On my 2006 Toyota Rav4, I can hear and feel a clunking or popping noise and sensation in the steering wheel while turning. The feel is as if the linkage(s) in the steering wheel have some interference or have become prematurely worn to the point where they are rubbing on each other and produce a popping sensation in the steering wheel while turning. The popping noise/sensation occurs every time I turn the car through turns greater than about 45 degrees, left or right. The sensation started about two years ago when the car had about 30,000 miles on it. The car currently has about 67,000 miles on it.
The contact owns a 2006 Toyota Rav4. The contact stated while driving at low speed and turning the steering wheel, he would hear an abnormal knocking sound. The failure would only occur when driving at low speeds. The vehicle was taken to the dealer where the contact was informed that the steering shaft bushing had dried out. The vehicle was not repaired. The failure mileage was 48,000.
Heard a noise in my steering column. Took car for an oil change and asked them to check the noise. They discovered that the universal steering shaft needed to be replaced which was an item that Toyota recalled in October 20, 2008 for this problem 2006 - 2008 rav 4's. I never received a recall notice. When I called Toyota they told me my VIN number was not in the recall and I was over the 36 months time frame. However I only had 30,000 miles on my car at the time and just started to experience the problem. I do not feel I should have to pay for this as the problem could have occurred in any of the VIN #'s of those years. I'm having the same problem that they recalled the other VIN #'s for. Updated 01/20/11
The contact owns a 2004 Toyota Rav4. While driving 10 mph and making a turn, the contact noticed a clunking noise from the steering column. The failure occurred every time the contact made a left or right turn. The vehicle had not been inspected or repaired. The failure mileage was approximately 56,000.
My steering has developed a serious knocking. Initially it was light but is now rapidly increasing specifically when making short turns like exiting my garage and/or backing up. The car has 47000 miles and I don't think a defect like this should happen. It certainly is not part of regular maintenance. Checking the web I notice that many complaints have been filed about this problem and I wonder why Toyota has not recalled the model to fix this obvious- and possibly dangerous - defect.
A D V E R T I S E M E N T S
- Raleigh, NC, USA