This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata air bag recall. I have tried for months to get my vehicle repaired. I have gotten the runaround from my local dealer. Toyota customer service seems unable to help. Both keep telling me the part will be in next week, but next week never comes. If the situation poses a risk of serious injury or death as is stated in my recall notices, it would seem they could get in gear and fix the problem within a reasonable length of time. I don't consider 7 months reasonable. I would like to have my car fixed or some other remedy we can agree on. Thank you. Updated 1/27/16
2005 Toyota rav 4. consumer writes in regards to driver front dual stage airbag inflator recall notice. The consumer was informed the parts were not available.
Takata recall. The contact owns a 2005 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Rav4. The contact received a notification of NHTSA campaign number: 15V284000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced the failure. The VIN was invalid. Parts distribution disconnect. Updated 02/18/16; 4/30/18
Takata air bags. The contact owns a 2005 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- East Hampton, NY, USA
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Takata recall. The contact owned a 2005 Toyota Rav4. While driving approximately 30 mph, another vehicle crashed into the front driver side of the vehicle. The driver sustained severe injuries to the shoulder, left arm, and ankle that required medical attention. A police report was filed. The vehicle was destroyed and towed to an independent mechanic. The air bags failed to deploy with the impact. The contact mentioned that the recall notification was received after the air bag failure occurred. The VIN was included in NHTSA campaign number: 15V284000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 170,400. Updated 02/05/16; updated 04/25/18
Takata recall. The contact owns a 2005 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Received a recall notice on air bag and made on-line appointment with larry miller Toyota for next week with the recall info and my vehicle VIN number. Notice said repair would take 1 1/2 hour. Left car at 8am, at 2 pm received call from dealer suggesting I do over $1,000 in repairs & oh by the way, the recall could not be done till they ordered a part. Nothing in the recall, pre-appointment emails from dealer or in discussion when I dropped off the car said anything about a part needing to be ordered. Then they try to sell me repairs that I didn't ask them to even look at?
Contacted ira Toyota danvers for recall repair to driver's airbag after receiving recall notice. Told parts must be ordered and dealer would call to schedule repair. No call has been received after more than 10 days although Toyota strongly recommends that repair be done immediately..
The contact owns a 2005 Toyota Rav4. The contact received a notification for NHTSA campaign number: 15V284000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Update 01/13/16 MA the consumer stated recall was performed on 12/11/15.
The contact owns a 2005 Toyota Rav4. The contact stated that she was not notified of NHTSA campaign number: 15V284000 (air bags). The VIN was not associated with this recall as of May 13, 2015. The contact took the vehicle to the dealer for routine maintenance and was not informed of the outstanding recall. The contact had not spoken directly with the dealer or manufacturer in regards to the recall. The vehicle was not repaired. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2005 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2005 Toyota Rav4. The contact stated that NHTSA campaign number: 15V284000 (air bags) exceeded a reasonable time for the repair. The dealer advised that the part not available for repair. The contact did not experience a failure.
The contact owns a 2005 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I received an interim recall notice on 6/18/15. I was told by Toyota us headquarters that parts would be available 90 days after the interim notice. Local dealer says part are not available and they don't know when they will be. Toyota has exceeded a reasonable time to fix this problem.
The contact owns a 2005 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 12/01/15; 4/12/18
I received a letter from Toyota about a safety recall mid summer. It said I would receive a second letter when a remedy was available and I have heard nothing since. The issue is that there could be a potential for moisture intrusion that could make the airbag inflator more susceptible to rupture during a crash. If this happened metal fragments could strike the driver or other passengers resulting in serious injury or death. Y 26 yr old son is driving this car now and I believe I should have been contacted with a remedy by now, considering the possible danger. I was told to file a complaint here.
The contact owns a 2005 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
I received a safety recall notice (interim notice) a few months ago. I contacted boch Toyota South in the beginning of September (via email) regarding when the "remedy" will be ready in early September. I received two confirmation messages that they had received my email. I expressed my concern over the safety issue because I Transport three children to and from school. As of this date, I have still not received any answer. I think this is long enough.
The contact owns a 2005 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
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- Key West, FL, USA