This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall I purchased this car in January 2019 and since that time have received numerous mailed notices from Toyota "safety recall follow-up notice." I have made at least 8 phone calls to Toyota and been promised repeatedly that I will be contacted for airbag replacement...but have not been contacted. Each person with whom I speak faithfully promises that I will be contacted, then nothing. I live in rural Alaska on an island without a Toyota dealer. The closest Toyota dealer is in anchorage. Getting my vehicle to anchorage will entail a 12-24 hour ferry ride and a 2-8 hour highway drive.
"tamara recall". complaint #1 in May 2016, I called the Toyota customer telephone number to arrange to have the recall done to the airbags. Toyota representative connected me to woburn Toyota to have me speak to them to make an appointment which I did. On May 24 2016 I brought my car in for an 11 a.M. appt. I was told to park it outside. When I registered at the counter, the clerk asked me if I wanted numerous other services done that I would have to pay for. I denied all of them. The service dept was busy, he told me to come back in about 2 hours. I came back in 2 hrs 30 mins to find my car parked in the same spot I left it. I went to the counter and the same clerk told me, they didn't get a chance to work on it yet but they could get to it soon!!! unacceptable I left.I had an appt at 3 P.M. I complained to Toyota, I was sent an email to try to phone again and reschedule. Complaint #2 a few months later, my son in law lou intoppa, called to make the appt for me at the Toyota customer number. He was told woburn Toyota, which did it before, does not do the recalls and he would have to take my car to lexington which is farther away. He was dropping my car off on his way to work. Lexington is not on the way. He called woburn Toyota on his own. They told him they do the recalls but they had no parts but we're getting them in. Call back in a few days. He did but no parts yet. Complaint #3. woburn Toyota told my son in law to call again to see if the parts came in, he did. No parts yet so they took his number and told him they would call him when they came in. That was 5 months ago. He has never heard from them. We keep getting the Toyota recorded messages on my cell, his cell and his home phone for the recall but they don't make it easy. Now I have received a certified returned signature letter from them to take my car in for the recall.
Takata recall keeping getting notices about this recall and the bankruptcy case against tk holdings. I (we) haven't owned this vehicle for over 4 years. I already attempted to inform Toyota (about 2 years ago) but they said the info comes from my state dmv and I couldn't get them to take some action to determine the actual owner. I also contacted the nh dmv at that time and provided the VIN. They said their records indicate we don't own the vehicle. We traded it in at a Toyota dealership in nh in Oct 2013. I have no idea who owns the vehicle! and the name on the latest notice still has my wife's name; she passed away in July 2015.. what is the process to get the records get corrected?. [xxx] [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Takata recall, was notified by Toyota. I called local dealership who said they did not have the parts to fix. Told I was put on a list to be called when parts came in. Was called by Toyota to ask if the repair had been made, I told them no and they hung up on me. Still waiting on call.
Takata recall recieved notice - for the past 8 months the dealership has refused to call and set appointment. Called corporate corproate gave me case number 5 months later nothing. When I call they say to wait. Totally unacceptable if the car is a threat to my life replace the bag already!
2004 Toyota rav 4. consumer writes in regards to dealership poor communication to schedule airbag recall repair appointments and to order driver side airbag replacement parts.
Takata recall. The contact owns a 2004 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall called dealership for the 2nd time about replacement parts under recall, only to be told once again they are out of replacement parts and to call back in a few weeks. I called a couple months ago and was told the same thing. Now I'm hearing they are adding more cars to the recall and I fear I may never get mine replaced.
Takata recall. The contact owns a 2004 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/26/16 the consumer stated the repair was made on 05/12/16.
I received my first notice from Toyota last year, 6-8 month ago, to give notice for a recall on my front driver airbag inflator. I contacted my local Toyota dealer in grapevine and after explaining the situation, I was told they would order the part and contact me when it was in. 6 to 8 month have gone by and another reminder from Toyota, torrance, ca about the same issue was sent to me. Following I called my grapevine dealership and they said the part was in. I needed to check my schedule and I called they back 2 days later to set up an appointment. Then, I was informed that my part was never ordered in the first place and that they did not have any airbag inflators on stock. I have now made an appointment with Toyota of lewisville to resolve this issue even though Toyota of grapevine is only a mile from my house.
Takata recall. The contact owns a 2004 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall since October 2015, I have been told repeatedly by beechmont Toyota in cincinnati, Ohio that they do not have the repair part in stock. They keep telling me they will order it, but it never seems to come in. I am growing concerned, as the airbag in the car now may be dangerous, and could cause injury or death to my wife and myself. I am tired of waiting for the dealer to get this part, and I want to know what the problem is, before something terrible happens.
The contact owns a 2004 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available and only stated that they had received a limited supply of parts. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2004 Toyota Rav4. The contact stated that NHTSA campaign number: 15V284000 (air bags) had exceeded a reasonable amount of time for the recall repair. The contact received the recall notification in January of 2015. However, the dealer continued to advise that the manufacturer was not providing the part. The failure had not been experienced. The VIN was not available.
In early October 2015 after receiving front driver airbag inflator recall called my dealer autonation Toyota winter park, fl and tried to make appointment to replace airbag. They indicated that they had not gotten the parts as of yet but would call me back when they received same. On December 5, 2015 called them again and was told that they have not gotten the replacement airbags but would call me when same was received. They did not know when they would be receiving the airbag replacement. This is unacceptable on a recall. What can I do?
"takata recall" I'm trying to make an appointment to get this fixed but, I'm having trouble having a dealership call me back after leaving messages. Would you please let me know which Toyota dealership is willing to do this? I live in New Jersey and my zipcode is 08501. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall we have received the remedy notice. None of the dealers in our area have the necessary parts to perform the remedy. Further that the parts have been back ordered for months. Toyota's letter says this is a serious safety issue. If Toyota took this situation seriously, or if it affected their bottom line, they would see to it that they had the parts ready to be installed. If anyone is injured in my car because of failure to correct the issue, I will hold Toyota and NHTSA responsible.
Takata recall. The contact owns a 2004 Toyota Rav4. The contact received notification of NHTSA campaign number: 15V284000 (air bags) but the parts were a limited supply. The dealer was unable to provide a reasonable time frame for when the part would become available in order to service the vehicle. The manufacturer was also unable to provide a reasonable time frame for the recall part to become available. The contact was not experiencing a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Kodiak, AK, USA