This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During side impact, design/shape of head rest caused neck injury to driver. Accordiing to driver's doctor, shape/hardness of head rest, caused neck injury. Design alright for major crashes, not minor; while at standstill, vehicle side swiped by another vehicle.
- Vienna, WV, USA
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- Vienna, WV, USA