This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Started hearing faint popping/thud sound when turning wheel to left at slow speeds like backing up or in the process of parking that involves turning wheel to the left. This is accompanied by some loose feel on the steering wheel when it makes that sound. Initially started hearing/feeling it when it had 9K miles on it. Brought it to the dealer for 10K service and complained about it. They/I could not replicate it. Still hearing the sound and feeling it on steering wheel. Sound and feel got worse with steering as mileage went up. Brought to local dealer at 20K miles for service and complained about it again. Was able to replicate the symptom with service manager on board but service manager says it was normal. Had to bring vehicle back at 23K miles and insist there is a problem because I can replicate the problem consistently. Once in a while the sound and feel is affecting steering to the right now.
- Frankln, TN, USA
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- Frankln, TN, USA