This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear passenger side seatbelt jams frequently. Issue started ~3yrs into ownership but since using latch car seats for my kids in that seat didn't need to use or would use other seats if unable to release the seatbelt. I took into dealership to look at 5yr / 80,000 mark (Nov 2018) and they tugged and were able to get functional, but problem quickly came back. Now at 7yr/100,000 mark, belt is completely non-functional and requiring a $400 replace cost (outside of any warranty per dealership and Toyota corporate so no further action taken). My case id is [xxx] with Toyota and I am currently incurring the cost to replace as my daughter is now outside non-latch car seats. I would feel sick to my stomach if anyone else has similar issue and decided to not replace and in course of an accident would be injured or die because of it. I feel this should be a recall item if there are issues with the part and feel since this is being considered outside of any warranty make me hesitate to purchase another Toyota again. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Toyota Prius V. while driving at approximately 60 mph, the brakes activated independently and caused the vehicle to rapidly decelerate. In addition, the seat belt tightened without being used. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000....updated 04/11/16
- Sykesville, MD, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Lumberton, NJ, USA