This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Toyota Prius. The contact stated that while driving at approximately 25 MPH, the ABS warning light was illuminated. The contact then stated that the brake pedal was applied but failed to respond, causing the vehicle to swerve and the contact to crash into a retaining wall. The contact sustained whiplash. The vehicle was taken to an independent mechanic, where failure codes were retrieved for the brake booster and ABS. The vehicle was taken to a local dealer, where it was diagnosed that the brake booster needed to be replaced; however, the warranty had expired. The vehicle was not repaired and was auctioned. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,000.
- Bakersfield, CA, USA
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- Bakersfield, CA, USA