This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car suddenly had no pick up. There seems to be problems with the engine accelerating/switching gears. This was extremely dangerous while I was driving. Also If just had the car inspected a few months prior.
All the brake lights popped on and check engine light. There was a radal in the engine I got the check engine light check it was multiple mis fire so I changed spark plugs and coil packs.yesterday the vehicle stalled while moving and wouldn't go no where else. There is a recall on the car that my fiance just got in the mail and Toyota in goldsboro nc doesn't want to do anything about it.
My horn no longer works. I took it into the dealer and it was diagnosed as having a faulty spiral cable. According to information on the internet, the spiral cable also plays a role in the deployment of the driver airbag. This part was under a recall for vehicles a couple of years prior. I feel that if this is a known issue and an extreme safety issue then it should also be fixed under recall. The dealer price to fix this is over $800. I have opened a case with Toyota #210-128-2281, but they don't see it as a safety concern and will not offer assistance to remedy the faulty cable.
[xxx] car does not starts stalling does not lock or unlock does not respond to key fob does not respond power button or start button makes some kind of noise with all lights blinking redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Owner/driver found blacked out behind wheel in 55 mph highway in opposing traffic ditch. Driver ambulanced to hospital er. Dmv requires medical evaluation for continued driving privileges. Driver suspected carbon monoxide poisoning. Subsequently, driver places residential carbon monoxide detector inside prius which alarmed while parked and turned off at residence driveway. Toyota customer experience center issued case # [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Raleigh, NC, USA
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11/15/19 originally the car showed brake, ABS, antiskid and engine idiot lights went to the dealer with a code C1391. They said I need to replace the master cylinder and the power booster for $2600. Then they said it was policy to also replace the brake booster pump assembly for an additional $2,000 or a total of $4600. After I complained that they had recalled 972,000 other prius but didn't include the Prius V they said I only needed to replace the master cylinder and power booster and said they would do it for $1,516.89. So then I go to take the car to the service department today 12/4/19 and while sitting there the idiot lights all turn off and the brake start to function normally own its own... I ask the service representative what his thoughts were and he said I should still make the repairs, but he couldn't say what they would do it came back. So I'm going to drive the car for a week to see. While I'm waiting can you please do a recall on the brake pump assemebly since these folks dont even know what the heck is going on with this car. It appears its not either device and its a computer glitch that they haven't resolved...help us prius owners please!!!
My 2012 Prius V started showing the warning lights for brakes, ABS, anti-skid and engine lights. This happened while driving on a regular road. Brakes still work but feel spongy. Scanned for codes and it says C1391 which requires replacing all the main brake components. The cost is over $3000 because so many parts involved. There's seems to have been a recall for other models of prius but the 'V' not included. Many V owners have experienced this problem. All the parts shown in the attached picture need to be replace cause Toyota doesn't know or can't figure out where the problem is. Car only has 68,000 miles on
On 09/19/2019 key West Toyota completed the tires change of my vehicle as I requested. In addition, key West Toyota performed "107649 J0V recall J0V01B 0.70 update to the power management ECU with new software" as showing on the invoice. The following day, on Friday 09/20/2019, while I was driving the vehicle lost power and stalled in the middle of the traffic, putting my life and safety at risk and my heath and general well-being. I sent back the vehicle to key West Toyota, and since then the issue is unresolved, and I am not even able to reach anyone on the phone or through the email I sent from key West Toyota website "contact us".
On June 5th, 2019, I took my car in to round rock Toyota and they performed the 2018 Toyota Prius V recall fix. Since then, my mpg has gone from an average of 41 miles per gallon, which has stayed consistent since I purchased the car brand new in June 2012, down to 32 mpg. I took the car back to round rock Toyota for a diagnosis on Sept 30, 2019 and they said that they cannot find anything wrong, there are no error codes, and that my now greatly reduced 32 mpg fell within Toyota standards. I am writing to file a complaint that their 2018 recall for the Toyota Prius V has a problem and needs to be revisited or the vehicles should be taken off the road. I am co-filing a complaint with the epa as well.
The brake booster/acctuator has failed on my prius at about 76000 miles and I bought it used with 35000 miles. I have found out that this has been an issue with prius vehicles since 2006 and enhanced warranties have been issued on models from 2006 as well as 2010-2015. I have tried to call Toyota to have them fix the issue but they say that my vehicle isnt covered under the warranty for some reason. What they said was that my parts maker wasnt covered under the warranty but if its a problem that has been prevelant in other prius vehicles, I dont understand why this wouldnt be covered regardless of who made the part. It has affected my braking randomly and has almost caused me to have an accident a couple times already. When diagnosed I got error code C1391 which was covered under the warranty enhancement letter I found yet Toyota will not fix my vehicle.
I live in an apartment complex in Illinois, and I do not have a garage. I think that some, if not all, of my tires were stolen overnight while I was sleeping. I do not have a car alarm. I bought 4 new and very inexpensive tires today. The tire theft could have happened in my parking lot, or at an auto-body shop like ntb while I was getting an oil change. I think it was the ntb in dekalb, Illinois. I am not 100% sure if this is where it happened.I am not sure when it happened. My tires were so bald, that I almost landed in the ditch. Can you please start a dot tire identification number registration form online via your website" it would be easier to track tires bought by honest and hard-working middle-class americans. Also, are all 4 dot id numbers supposed to be the same if you buy 4 new tires all at once" the dot id number is located on every tire approved by the NHTSA. I would upload pictures of all 4 of my new tires if that was the option. Please help honest people save money and time! mc from Illinois.
NHTSA recall number 15V449 manufacturer recall: For / hybrid inverter/power module (ipm) crash involving Prius V (owned by another person - my mother was hit and killed by Prius V) occurred on sr 105. Prius V traveling N on outside lane crossed inside lane and 11' grass median bordered by concrete into S bound inside lane and collided my mother driving oncoming vehicle on inside S bound lane. Woman driving Prius V was killed on impact, and my mother died later that day at uf hospital jacksonville. Two witnesses driving behind my mother saw crash and said the Prius V appeared to be accelerating across median. Crash occurred approx. 2 months before Toyota's recall on July 15, 2015 of 109,000 Prius V hybrids. The Prius V that killed my mother was part of this recall. In Feb 2014, there was a recall on the prius ECU. The pruis V had the same ECU, but Toyota chose not to recall the Prius V until almost a year and a half later, 2 and a half months after my mother's fatal crash. If they had recalled the Prius V in 2014, would my mother still be alive?
The navigation, bluetooth & radio system was turned off on it own and became corrupted when the car dealership tried to update the systems software. The hardware was then rendered inoperable and the systems computer was then replaced, the warranty did not cover the defects in the system. The estimated repair exceeded $1000us. Due to the dealerships actions in trying to run a software update, the repair costs were paid by the dealership. The failure of the computer system seemed to be known by the car dealer. Toyota was never directly contacted by car owner as only the car dealer handled the repair issues.
I felt a loose noise behind the wheel of the car. Took the car to service where I had bought it and they certified that the steering shaft needs a replacement @ 47,000 miles. Prius models from previous years have a recall for this issue. The issue is not solved, yet they continue to have the defect and no other recall has been issued for the same problem. The repair estimate is around $500 I have had about ten cars in my life and in none have I ever had the worry or not even the sound of a loose steering shaft. We are talking about the steering wheel... and I have a family of 5.
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- Miami, FL, USA