The contact owns a 2014 Toyota Prius C. while driving 45 mph or above, when a large vehicle passed, it would pull the contact's vehicle into its pathway. The contact stated that the failure also occurred in high wind conditions. There were no warning indicators illuminated. The contact had to slow down to regain control of the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. On May 15, 2017, the vehicle was involved in a collision with an 18-wheeler. The contact believed he lost control of the vehicle due to the failure. The air bags did not deploy. The contact suffered pains and sought medical attention a month later. A police report was filed. The cause of the failure was not diagnosed. The body damage to the passenger side of the vehicle was repaired. The manufacturer was notified of the pulling failure and provided case number: 1804052396 in 2018 as well as case number: 1905141699 for the recent failure. The contact was concerned for his safety because the vehicle was rear ended on January 8, 2019, which damaged the chassis and hybrid battery cage. The contact stated that the insurance company repaired the chassis; however, the hybrid battery cage and battery were not replaced. The contact was very concerned that the vehicle could catch fire in the event of a crash. The failure mileage was approximately 30,000.

- North Lauderdale, FL, USA