This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car with only 7000 miles on it. Took to dealer for low 12 volt battery warning and was told nothing was wrong a few months ago. Was stranded with vehicle in 95+ degree heat when 12volt battery went dead and Toyota Care said it would be 90 minutes before help could come. This is a SAFETY issue. I-??m [XXX]. It-??s not a good thing to be stranded in the heat. Many 2024 owners are having this problem. They have had to carry a jumper with them at all times. This car is a lemon and Toyota is just gaslighting its customers. Please get on social media and read about all the problems with the 12 volt battery on this car. I can think of many scenarios where being alone stranded with a dead car could be dangerous. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Scottsdale, AZ, USA
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- Seymour, TN, USA