This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On June 28, 2022 at around 20:10 PM, while on vacation at a resort in the Laurentian Mountains in Quebec, Canada, I went down to charge the car at the only charging station at the resort. It was being used, so I returned to our cabin in the D building. As I approached the building, I pulled up to clear a car so that I could park beside it. I slowed and before I could put the car in reverse, the car rolled forward a few inches. My foot was already on the brake so I pressed it harder. But the car continued to roll forward. It wouldn-??t stop. When it finally came to a stop on the edge of a rock wall, it slowly rolled off the edge and dropped about 20 feet and rolled over coming to rest upright. I have photos and a video of the location and aftermath. The consumer stated she opened up an investigation with Toyota.
- Mitchellville, MD, USA
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- Mitchellville, MD, USA