This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving on the interstate, the car lost power steering and power brakes, making the vehicle very difficult to maneuver. Fortunately, there were no cars immediately nearby, otherwise this could have been a very different description. The car was towed to a dealership. They reported that they believe this is due to a faulty cell in the vehicle's auxiliary (12V) battery. There was no warning or symptom of this prior to the loss of power steering and power brakes.
The contact owns a 2017 Toyota Prius prime. The contact received notification of NHTSA campaign number: 18V579000 (steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer edmark Toyota (15933 N Idaho center blvd., nampa, id 83687) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Napa, ID, USA
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- Miami, FL, USA